Name: Facelift Cloud
Rating: 3.3 (2 reviews)
Author: Facelift brand building technologies GmH

Help Desk

Kiosk

Web and Video Conferencing

Customer Support

AI Code Generation

Automation Testing

Beta Testing

Feature Management

Development

Virtual Classroom

Education

AI Document Creation

Business Intelligence (BI)

Collaboration

Demand Planning

Internal Communications

Knowledge Management

Quality Management

Supply Chain Visibility

Whistleblowing

Enterprise

Accounting

Cash Flow Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Monitoring

HR Management

Payroll

Talent Intelligence

Talent Management

Video Interview

Workforce Analytics

Workforce Management

eLearning Content

Human Resources

Blockchain-as-a-Service (BaaS)

Business Process Automation

Cloud Data Warehouse

Cloud Storage

Data Integration

Data Replication

Database-as-a-Service (DBaaS)

Embedded Database

Encryption Key Management

Fraud Detection

IT Alert Management

Integration Platform as a Service (iPaaS)

Network Performance Monitoring

OpenStack Cloud

Scale-Out Storage

Test Management

User Activity Monitoring

Value Stream Management

WAN Optimization

Web Content Filtering

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Email Marketing

Enterprise Marketing Management

Grant Management Software

Livestream

Marketing Automation

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Auction Software

Customer Relationship Management (CRM)

Sales Consulting

Sales Incentive Compensation Management

Sales Training

Sales

Agriculture

Inventory Management

Last Mile Delivery

Military and Defense

Online Ordering

Shipping

Vertical-Specific

Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more.

Agorapulse

Hootsuite

Sprinklr Social

Sprinklr

Khoros Social Media Management

Khoros (Formerly Spredfast + Lithium)

Sprout Social

Constant Contact

Hearsay, now part of Yext

Yext

Zoho Desk

Zoho

Genesys PureConnect (discontinued)

Discontinued Products

MutualMind (discontinued)

### Social Media Channels
User opinions vary on Facelift Cloud's social media management capabilities. While some users praise the platform for its ability to manage multiple social media channels efficiently and effectively, others express concerns about certain limitations and functionalities. The platform's support for various social media platforms like Facebook, Instagram, LinkedIn, Pinterest, and YouTube is appreciated by many users, enabling them to streamline their social media activities. However, some users find issues with features like the inability to post certain content types directly from the platform and delays in integrating new features from social media websites. Despite these mixed reviews, Facelift Cloud remains a popular choice for managing social media channels for many users.

### Community Management
Reviewers consistently praise Facelift Cloud's community management capabilities. Users appreciate the platform's ability to streamline community interactions across various social media channels, allowing for efficient organization and response to comments and messages. While some users note minor limitations, such as the inability to like comments on Instagram or the lack of integration with certain platforms like Twitch, overall, Facelift Cloud's community management features are commended for their user-friendly interface and comprehensive functionality. The platform's support services are also highlighted for their prompt and effective assistance in resolving any issues related to community management tasks.

### Content Publishing
Users seem to have varied opinions about Facelift Cloud's content creation and publishing features. While some appreciate the platform's ability to plan and schedule posts efficiently, others express concerns about limitations such as the inability to post multiple pictures on certain social media platforms. The tool's functionality in managing various channels and providing content templates is praised, but users also highlight areas for improvement, such as the need for a more user-friendly mobile app and quicker integration of new features from social media websites. Despite some drawbacks, users find value in Facelift Cloud's content publishing capabilities for streamlining their social media activities and enhancing collaboration with internal and external stakeholders.

### Planning and Organization
Reviewers unanimously praise Facelift Cloud for its exceptional planning and organization features. Users appreciate the platform's ability to streamline content planning, facilitate collaboration among team members, and provide a comprehensive overview of scheduled posts across various channels. While some users highlight minor limitations such as the lack of Instagram story planning and interface complexities, the overall consensus is that Facelift Cloud excels in enhancing operational efficiency through its robust planning and organization capabilities.

### Reporting and Analytics
Facelift Cloud's reporting and analytics capabilities have garnered positive feedback from users who appreciate the platform's flexibility, professionalism, and comprehensive coverage across various social media channels. The tool's ability to integrate multiple social media channels and streamline collaboration with international colleagues has been highlighted as a significant advantage. Users also value the platform's intuitive dashboard creation and the efficiency it brings to data analysis and reporting tasks. Additionally, the centralized access to data insights and the ease of generating reports and dashboards have been commended for enhancing overall operational efficiency.

### Platform Usability
Reviewers generally praise Facelift Cloud's platform usability features. Users appreciate the tool's ability to streamline post creation, monitoring, and ad management across various channels. However, some users find certain aspects of the tool overly complex and in need of simplification. The platform's reporting capabilities are highlighted as a valuable asset, although there are suggestions for improvements in terms of design and user-friendliness. Despite some mixed feedback, the consensus leans towards acknowledging Facelift Cloud's platform usability as a beneficial aspect of the tool.

### User Engagement
Users seem to have varying opinions on Facelift Cloud's user engagement features. While some appreciate its ability to organize social media activities and facilitate collaboration with external agencies and internal teams, others find the engagement functions for activities like contests and voting to be less accessible without adequate support. The tool's usability is noted as comprehensive but could benefit from modernization to enhance user experience.

### Moderation and Support
Users consistently highlight the detailed permissions management and prompt assistance provided by Facelift Cloud's support team. While some users appreciate the ease of use and quick response times, others express concerns about technical issues recurring and limited functionalities in the mobile app version. The support team's transparency and effectiveness in addressing complex issues are acknowledged, although there are suggestions for improvements in usability and feature accessibility.

Facelift Cloud offers solutions to various business problems that users face while managing their social media. The platform's capability to consolidate all social media inboxes into one makes it much more efficient for social media teams to work with. Users have stated that Facelift Cloud helps them meet the customer service time frame of less than 24 hours by reducing response times, ensuring prompt and effective communication with customers.

One of the most significant benefits of using Facelift Cloud is the ability to download reports, which helps users benchmark their performance and reveal KPIs. This feature helps in analyzing how well a company is doing on social media channels and creating strategies accordingly. With Facelift Cloud, users can manage all postings, media files, and KPI in one solution. As mentioned by reviewers, this makes managing social media much more convenient as they don't have to switch between different applications. Overall, Facelift Cloud streamlines and simplifies social media management, making it more efficient for businesses while reducing costs associated with monitoring events.

Ease of Use: Users have found Facelift Cloud to be an easy-to-use platform that allows them to manage all their social media activities in one place. Some reviewers appreciated the ability to classify messages into different folders, while others found the dashboard module incredible and helpful in saving time and analyzing KPIs consistently.

Helpful Consultants: According to some users, the consultants and client partners at Facelift Cloud were very helpful and competent. Customers appreciated the personal contact possibility, which helped them understand their needs better.

Analytics Dashboard: The analytics dashboard is a great feature of Facelift Cloud, providing many data visualizations that help users track their progress. Some customers have found this feature extremely useful in understanding their network's performance.

Confusing Interface: Some users have expressed that the user interface of Facelift Cloud is overwhelming and confusing, with too many menus. They suggest simplifying the platform to offer a better overview.

Limited Mobile App: Several reviewers feel that the mobile app of Facelift Cloud lacks functionality and they would like to see more features added to it, such as the ability to post content directly from the app. 

Integration Challenges: Many users find that integration with some social media websites takes too long, and Facelift Cloud still does not support certain features like posting multiple pictures on LinkedIn or Instagram.

Standard

Professional

Advanced

Custom

Hootsuite is a social media management platform for building brand awareness, engaging with customers, and driving business results. Users can schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, keep track of customer conversations, integrate with over 200+ applications, and gain actionable real-time insights from social media to make critical business decisions from one dashboard.

Facelift Cloud

Social media marketing tools help companies engage their customers and reach new audiences through social media. Most social media marketing tools do one or more of the following:

1. Social media advertising tools 
2. Social media advocacy tools 
3. Social media promotion tools
4. Social media curation tools

Social Media Marketing

Facelift believes software is the key enabler for sustainable and successful social media marketing.&nbsp;<br><br>Founded in 2011, Facelift is based in Hamburg, Germany.&nbsp;

Facelift brand building technologies GmH

Facelift White Paper: How Successful Instagram Marketing Works

Facelift Success Story: Saas-Fee Holiday Region

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Home

Social Media Marketing Tools

Facelift Cloud

Overview

What is Facelift Cloud?