Fixflo Lettings

Fixflo Lettings is a web-based repairs and maintenance management solution designed to streamline repairs processes and centralize communications. According to the vendor, this platform is suitable for property professionals of all sizes, including agents and property managers. It caters to various professions and industries, such as property managers, letting agents, block managers, build to rent operators, and student accommodation providers.

Key Features

Reactive repair reporting: According to the vendor, the platform streamlines communication between tenants and contractors for repair reporting. It keeps all repair-related communications in one place, eliminating repetitive administrative tasks. The platform offers fast and straightforward repair reporting for residents, with prompts to help them address minor issues themselves. It also provides picture-based diagnosis and supports over 40 languages. Additionally, it offers a white-label occupier portal.

Workflow management: The platform allows users to manage their entire repairs and maintenance workflow in one place, providing multiple dashboards to display metrics and keep users in control. According to the vendor, it notifies users of repair requests from occupiers and automatically assigns issues to tradespeople. It tracks the progress of repairs and provides invoices for work. The platform supports standardised processes and personalized service at scale, while also providing performance insights.

Planned preventative maintenance: According to the vendor, the platform helps property professionals stay on top of ever-changing legislation and compliance requirements. It provides tools for scheduling recurring tasks and managing planned maintenance. The platform offers a compliance matrix overview to ensure all necessary checks are completed, aiming to provide peace of mind and reduce the risk of fines or penalties.

Contractor Marketplace: The platform eliminates the need for spreadsheets and repetitive administrative tasks by providing access to a network of vetted and qualified contractors, according to the vendor. Users can take control of repair reports, emergency repairs, and planned preventative maintenance tasks. The platform offers standard service level agreements (SLAs) and transparent pricing, connecting users with qualified contractors for various trades and specialties.

Customisable dashboards: The platform helps users manage multiple properties and key metrics in one place, providing essential insights at the touch of a button. According to the vendor, it improves communication and reduces missed appointments, aiming to save customers time and money by streamlining access to information.