Flockjay FAQ Detail
16 Reviews and Ratings
How is pricing structured for sales training software?
8 citations from LLM engines
While TrustRadius reviews for Flockjay do not specify its pricing structure, they offer significant insight into the product's value and return on investment. Reviewers frequently discuss the business impact, focusing on benefits such as reduced training time for new agents and a shorter ramp-up period for sales representatives. The platform is valued for its ability to organize content and deliver asynchronous learning, which helps level-set knowledge across global teams. However, potential buyers should also consider feedback regarding usability challenges, performance issues, and limitations in integrations and technical compliance, as these factors also contribute to the overall value assessment.
Prompt Questions
how is enterprise pricing for sales training software typically structured, per seat or by department?
what pricing models do sales training vendors typically offer to professional services firms with fewer than 100 revenue-generating staff?
does flockjay offer volume-based pricing tiers for larger sales organizations, and how are they structured?
Reduced Training and Onboarding Time
3 mentions▼Reviewers report that Flockjay contributes to a positive return on investment by decreasing the time required for train…
Reviewers report that Flockjay contributes to a positive return on investment by decreasing the time required for training and accelerating the ramp-up period for new sales representatives. This allows new hires to become productive more quickly and reduces costs associated with in-person training events.
“decreased time for training (to the benefit of time for sales).”
“It has let me level set knowledge before our organization makes the investment to fly new hires across the globe to learn in a live workshop-based environment”
“Reduced training time for new agents as a result of systematic sharing of best practices and real-time coaching, we have observed a 10-25% improvement in negotiation success rates for the most complex insurance products (we have little data...but that's the current statistic)”
“Reduced AE Time to Ramp from 15 months to 7 months”
Content Organization and Delivery
3 mentions▼According to reviewers, the platform helps content teams create targeted, asynchronous learning for a global audience.…
According to reviewers, the platform helps content teams create targeted, asynchronous learning for a global audience. Users also find value in the intelligent organization of training content, which allows agents to quickly find specific information.
“Again, the global audience it allows for the async learning to take place, and it allows our content team to be impactful as we create new learning targeted towards each role's needs”
“intelligent organizations of training content seems useful because it allows agents to quickly find specific information about insurance products or sales strategies when they need it during a negotiation.”
“Organization of content - threading how things connect to one another”
Performance Tracking and User Adoption
3 mentions▼Reviewers find value in reporting for user completion and participation, which helps with accountability. While some us…
Reviewers find value in reporting for user completion and participation, which helps with accountability. While some users report increased adoption of their LMS and internal procedures, others have seen a drop in monthly active users on the platform.
“Increased AE adoption of LMS/CMS by 53%”
“MAU (monthly active users) has dropped precipitously in the customer community compared to our previous LMS. We can't get people to signup for the new platform.”
“It seems to have positively impacted internal adoption of sales procedures.”
“Accountability with participation reporting and visibility”
Usability and Performance Challenges
3 mentions▼Some reviewers have experienced challenges with the platform's usability and performance. Issues mentioned include a cl…
Some reviewers have experienced challenges with the platform's usability and performance. Issues mentioned include a clumsy and unintuitive user interface, slow navigation for content creators, and frequent glitches or crashes that disrupt the learning process.
“The user interface has some navigation problems, especially within the learning paths where the flow is not always intuitive.”
“In my experience, for content consumers, the navigation and course presentation is clumsy and disorganized. Although this may be at least partially the fault of our internal admins. I'm not sure how much leeway the platform gives them.”
“It glitches all of the time. I cannot tell you how many times that I have personally experienced it or the users are sharing that course doesn't load or crashes as they are navigating through it”
“In my experience, for content creators, the navigation is slow and burdensome. Routine tasks require going through several menu layers.”
Integration and Compliance Limitations
1 mention▼Reviewers point out technical limitations, noting the product lacks an API and is not SCORM or xAPI compliant. Another…
Reviewers point out technical limitations, noting the product lacks an API and is not SCORM or xAPI compliant. Another cited issue is the inability to import content directly into the platform.
“Missing functionality: Flockjay has no API. It cannot be integrated with anything.”
“Missing functionality: Flockjay is not xAPI compliant”
“Missing functionality: Flockjay is not SCORM compliant”
“Missing functionality: You cannot import content. The only way to input text is by typing or copy-and-paste.”
Analytics and Reporting Accuracy
4 mentions▼The platform provides analytics on user completion and can improve learning percentages. However, reviewers note that C…
The platform provides analytics on user completion and can improve learning percentages. However, reviewers note that CRM data synchronization could be smoother and that course completion metrics can be misleading, showing 100% completion even when an exam is not finished.
“Improved learning percentages via the course tracking and leadership reviews”
“Reporting & Analytics on User Completion”
“integrations with major CRM platforms could be improved to ensure smoother synchronization of data”
“I don't like that a course can show 100% complete but the exam wasn't completed or graded to show actual completion for the participant. I require 100% completion before learners "earn the ticket to bootcamp," and they haven't done so if exams haven't been graded.”
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