Flockjay

We replaced Showpad with Flockjay, and it was one of the best business decisions we made as an Enablement team. Our problems with Showpad were too many to list, from both the end user and admin perspective. We needed a comprehensive LMS and CMS that was user friendly, flexible to our Onboarding learning paths, and had strong reporting & analytics. We needed to regain our Enterprise Sales team's confidence in our LMS & CMS, which we did with Flockjay, and it's scalability helped ensure the platform could

• Learning Paths & Course
• Reporting & Analytics on User Completion
• Integrated workflows with 3rd party tools

• Reduced AE Time to Ramp from 15 months to 7 months
• Increased AE adoption of LMS/CMS by 53%
• Higher AE bootcamp attainments

Showpad eOS® and Highspot

Outreach, Gong, LinkedIn Sales Navigator

I am in charge of our GTM onboarding program and leverage Flockjay for our courseware to uplevel the skillsets for our new hires prior to joining us for our live bootcamp experience that is part of their onboarding experience. In addition, as they wrap up the live experience, there is additional courseware that is built in Flockjay to extend the runway of learning for roles anywhere from 60-90 days after their original hire date.

• Accountability with participation reporting and visibility
• Automation in areas to cut back on manual time spent with reporting
• Be stable. This has gotten better but something like being open on multiple browsers and causing performance issues has to come to an end.

• It has let me level set knowledge before our organization makes the investment to fly new hires across the globe to learn in a live workshop-based environment
• Again, the global audience it allows for the async learning to take place, and it allows our content team to be impactful as we create new learning targeted towards each role's needs
• It helps unify our sellers by giving them the voice to use with its functionality of a social media platform, as there are examples of how specific tools have been used successfully in the field to fuel the peer-to-peer collaboration

MindTickle

Flockjay is our sales enablement content repository. We store all historical enablement calls, content as well as learning courses and product information.

• Courses for content learning
• Organization of content - threading how things connect to one another

• Improved learning percentages via the course tracking and leadership reviews

Highspot

Flockjay is the LMS for internal sales enablement, internal technical enablement, and external customer education. We are forced to use Flockjay for everything related to learning.

• Management decided to use Flockjay because the sales team was using it, so we already had a license. That appears to be the exclusive feature that was considered for making it the corporate LMS.

• It seems to have positively impacted internal adoption of sales procedures.
• MAU (monthly active users) has dropped precipitously in the customer community compared to our previous LMS. We can't get people to signup for the new platform.

Adobe Captivate, Salesforce CMS, Salesforce Experience Cloud, Docebo Learning Platform and Moodle

“We use Flockjay primarily for training and empowerment of our insurance sales team. The platform helps us in three key areas: training new agents by sharing best sales and negotiation calls, structured coaching with customized feedback from managers, and centralized management of all training materials and sales resources. The most significant result has been the reduction of the training cycle from 2 months to 3 weeks, allowing us to have agents operational more quickly in the field.”

• Sharing the most effective sales calls allows new agents to learn from the best .👍👍
• automated coaching enables managers to provide immediate and targeted feedback during negotiations allowing agents to continuously improve their sales performance👍
• intelligent organizations of training content seems useful because it allows agents to quickly find specific information about insurance products or sales strategies when they need it during a negotiation.

• Reduced training time for new agents
• as a result of systematic sharing of best practices and real-time coaching, we have observed a 10-25% improvement in negotiation success rates for the most complex insurance products (we have little data...but that's the current statistic)
• decreased time for training (to the benefit of time for sales).

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Salesforce CRM Analytics, Microsoft Teams, DocuSign