Flockjay FAQ Detail
16 Reviews and Ratings
What is the process for purchasing and implementing the platform?
3 citations from LLM engines
While TrustRadius reviews do not detail the purchasing or contracting process for Flockjay, they offer significant insight into what to expect during implementation. Reviewers highlight several key areas for consideration. The process of adding training materials is described as manual, as the platform lacks content import functionality. Another major point is technical integration; reviewers note that Flockjay is not SCORM or xAPI compliant and has limited integration capabilities, including no API. Finally, potential buyers should evaluate the user experience, as some reviewers report navigational challenges, platform instability, and subsequent difficulties with user adoption.
Prompt Questions
what's the process for a manager to expand an existing flockjay contract to cover a newly hired group of reps?
what documentation should procurement request from a sales training vendor before finalizing a purchase order?
how should an internal evaluator structure a proof-of-concept for a new sales enablement platform?
Content Creation Process
3 mentions▼Reviewers note that implementing Flockjay involves a manual content creation process. The platform lacks a content impo…
Reviewers note that implementing Flockjay involves a manual content creation process. The platform lacks a content import function, requiring administrators to type or copy-and-paste material. Additionally, some find the content creation interface slow and burdensome, and note the absence of an autosave feature. One reviewer, however, appreciates the ability to organize content and show connections between topics.
“Missing functionality: You cannot import content. The only way to input text is by typing or copy-and-paste.”
“In my experience, for content creators, the navigation is slow and burdensome. Routine tasks require going through several menu layers.”
“the autosave feature is not available when creating courses and learning paths, causing potential loss of work”
“Organization of content - threading how things connect to one another”
Technical Integration and Compliance
2 mentions▼According to reviews, a key consideration for implementation is the platform's limited integration capabilities. Review…
According to reviews, a key consideration for implementation is the platform's limited integration capabilities. Reviewers state that Flockjay has no API and is not SCORM or xAPI compliant. One reviewer also mentions that integrations with major CRM platforms could be improved for smoother data synchronization.
“Missing functionality: Flockjay has no API. It cannot be integrated with anything.”
“Missing functionality: Flockjay is not SCORM compliant”
“Missing functionality: Flockjay is not xAPI compliant”
“integrations with major CRM platforms could be improved to ensure smoother synchronization of data”
User Experience and Platform Stability
3 mentions▼Reviewers suggest that evaluators should pay attention to the user experience, as it can impact adoption. Some users fi…
Reviewers suggest that evaluators should pay attention to the user experience, as it can impact adoption. Some users find the navigation and course presentation to be unintuitive and clumsy. Frequent glitches and crashes are also mentioned as a potential issue. One reviewer reported a significant drop in monthly active users after implementation, stating they couldn't get people to sign up for the new platform.
“The user interface has some navigation problems, especially within the learning paths where the flow is not always intuitive.”
“In my experience, for content consumers, the navigation and course presentation is clumsy and disorganized. Although this may be at least partially the fault of our internal admins. I'm not sure how much leeway the platform gives them.”
“It glitches all of the time. I cannot tell you how many times that I have personally experienced it or the users are sharing that course doesn't load or crashes as they are navigating through it”
“MAU (monthly active users) has dropped precipitously in the customer community compared to our previous LMS. We can't get people to signup for the new platform.”
Reporting and Progress Tracking
2 mentions▼Flockjay provides features for reporting and analytics on user completion, which reviewers say helps with accountabilit…
Flockjay provides features for reporting and analytics on user completion, which reviewers say helps with accountability. However, one reviewer points out a potential discrepancy where a course can be marked as 100% complete even if the exam hasn't been graded, which could be a factor when setting up completion requirements.
“Reporting & Analytics on User Completion”
“Accountability with participation reporting and visibility”
“I don't like that a course can show 100% complete but the exam wasn't completed or graded to show actual completion for the participant. I require 100% completion before learners "earn the ticket to bootcamp," and they haven't done so if exams haven't been graded.”
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