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Genbook Reviews and Ratings

Rating: 10 out of 10
Score
10 out of 10

Community insights

TrustRadius Insights for Genbook are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Business Problems Solved

Genbook is widely used by businesses as an online booking system, allowing users to link their website to their available calendar of appointments. Users appreciate the built-in review feature and automatic confirmation emails and text notifications. The software is easy to set up with a simple layout, providing users with text and email reminders for appointments. This not only helps users manage their time effectively but also takes away the hassle of answering phones and scheduling appointments manually.

One of the standout features of Genbook is that it gives users total control of their business both online and offline. It is web-based, allowing for multiple users with restricted access to each specific account. This enables companies to easily schedule appointments online and on social media platforms, reducing the number of incoming calls for appointment booking.

In addition to being a virtual booking platform, Genbook also serves as in-house booking software and customer database. Users have been relying on Genbook for managing appointments for many years, freeing up their time to focus on serving their clients. Moreover, Genbook has shown receptiveness to user feedback and has made adjustments to its software over time to better meet the needs of businesses.

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