TrustRadius Insights
Users have found GoProcure to be a valuable tool in simplifying their procurement processes. Despite some issues with tracking and …
Starting at $25,000 per month
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Basic
$25,000
Cloud
per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
What is GoProcure?
GoProcure Features
- Supported: Cataloging/Categorization
- Supported: Invoice Processing
- Supported: Purchase Order Management
- Supported: Requisition Management
- Supported: Sourcing Management
- Supported: Spend Management
- Supported: Supplier Management
- Supported: Compliance Management
- Supported: Audit Trail
- Supported: Self Service Portal
- Supported: Transaction History
GoProcure Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based, Android, iPhone |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Users have found GoProcure to be a valuable tool in simplifying their procurement processes. Despite some issues with tracking and communication, they continue to use the platform for necessary purchases. The convenience offered by GoProcure saves users time and frustration by eliminating the need to involve accounts payable as a middle person. The system allows for relatively simple submission of requests and quick approval, streamlining the procurement workflow. However, users express a desire for better visibility into invoice payment status without having to rely on the help desk.
Another key use case for GoProcure is the ability for users to find and order items themselves, expensing them back. This proves more efficient for some users due to long lag times and inconsistent results with vendors bidding for their business. Users appreciate the ease of use provided by GoProcure, despite occasional issues with buyer reliability. They value the regular updates and customer-driven approach of the software. Additionally, GoProcure has been praised for its helpfulness and support in resolving operational project purchase issues and ensuring timely delivery. While there may be some limitations in terms of item availability in the database, users have generally been able to find most items they are looking for.
Time-saving and convenient features: Many users appreciate the ability to forward product lists to the buyer, use URLs to place orders, and create baskets for streamlined purchasing. These features have been mentioned by multiple reviewers and are valued for their time-saving and convenient nature.
User-friendly interface: The user interface of GoProcure is easy to navigate with minimal fields to fill in when placing an order. This simplicity has been praised by users who find it contributes to a user-friendly experience.
Efficiency and financial management: Users highly value the automatic loading of cost center and General Ledger numbers into a drop-down menu, as it eliminates manual data entry and improves efficiency. Additionally, the integration of invoice handling with the company's financial tracking process simplifies financial management. Several reviewers have mentioned these aspects as positive attributes of GoProcure.
Lack of Package Tracking and Communication: Several users have expressed frustration with the lack of package tracking and communication regarding order issues in GoProcure. They feel that this leads to a lack of transparency, making it difficult for them to track their purchases and causing unnecessary frustration.
Unintuitive Search Functionality: Users have mentioned that the search functions in GoProcure are not very user-friendly. They have found that searching for a specific item often yields unrelated results, making it difficult and time-consuming to find what they are looking for.
Time-Consuming Order Process: Some users have described ordering through GoProcure as a time-consuming process. They mention that sometimes the item they want to order is not available, requiring them to find another seller. This adds to the overall time it takes to complete an order and can be frustrating for users.