Greenhouse

Score8.4 out of 10

381 Reviews and Ratings

Community insights

TrustRadius Insights for Greenhouse are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Efficient Interview Management: Users have found Greenhouse's interview management feature to be helpful for efficient and timely communication with candidates, hiring managers, and interviewers. This feature streamlines the hiring process and ensures alignment among stakeholders.

Seamless Integration: Many users appreciate the seamless integration of Greenhouse with other hiring tools. By eliminating the need for manual data entry and providing easy access to necessary information, this integration improves efficiency in the recruitment process.

Valuable Data Insights: Users highlight the valuable data insights and process improvement opportunities provided by Greenhouse's analytics and reporting capabilities. These features enable data-driven decision-making and optimize recruiting efforts.

Reviews

142 Reviews

Excellent ATS which is easy to use and light on pockets

Rating: 9 out of 10

Incentivized

December 16, 2024

Use Cases and Deployment Scope

We have used Greenhouse extensively in our organisation for Recruitment related activities. I being the Head of Engineering there worked with HR team to write Job postings in the application, review candidature profiles, set up interviews, give feedback for the candidate for the same. Also a use case is where we have used Greenhouse to track referral activity, anyone referred by internal employees for the role is easily tracked and the person who referred would have good visibility on the status

Pros

Greenhouse super simple when it comes to feedback on interviews, I had my new Engineers take interviews and they were able to easily understand and use the system to write feedback
As a person who refers to multiple people, I can see the status of each role and person I have referred to.
Greenhouse is the most simple ATS out there in the market, its ease of use helped us onboard new members in our hiring team and scale them

Cons

Intergration with external tools like codility, etc can be done
Their support is late to respond in case of issues, they can improve their support service and reduce turnaround time
They can start supporting video interviews

Likelihood to Recommend

Greenhouse is well suited for smaller to mid level organisations because it is super simple to use, easy to understand and pretty much covers all core aspects of recruitment. What sets Greenhouse apart is its minimalistic features which are easy to use and cover everything. The UI is very simple, well explanatory and gives good overview of the interview process

Verified User

Program Manager in Information Technology (51-200 employees)

Vetted Review

3 years of experience

Get Greenhouse, you won't be disappointed

Rating: 10 out of 10

Incentivized

December 11, 2024

Use Cases and Deployment Scope

We use Greenhouse to manage and track our recruiting process as well as tracking our job posting. This is helping to keep our candidates organized as well as the interview process streamlined for a better candidate experience. We also can track any employee referrals which is very helpful.

Pros

Tracking the progress of a candidate
Integrates well with our existing other vendors
has good privacy settings for managers

Cons

Not a fan of the privacy settings on when you've moved on from a candidate, it hides resumes that even admins can't see which isn't helpful

Likelihood to Recommend

It's great, I haven't seen any real big issues that would make me not recommend Greenhouse. It keeps the interviewers on track and reminds them to put in their feedback and even helps guide them. It keeps the job postings well organized and the candidates.

Verified User

Director in Human Resources (51-200 employees)

Vetted Review

10 years of experience

Making recruitment processes delightful

Rating: 10 out of 10

Incentivized

August 26, 2024

Use Cases and Deployment Scope

We currently us Greenhouse for managing recruitment processes. Greenhouse makes it incredibly easy to gather interview feedback through easily customisable score-cards. The centralised candidate information works brilliantly and I love how easily I can onboard my new team members on Greenhouse.

Pros

Centralised candidate information for all recruitment processes.
Customisable score cards for the panel members.
Automated nudges to the panel members to put in their feedback after the session.
Easily trackable referral processes.

Cons

AI guidance on framing the feedback, at time not everyone is a native english speaker, some help with words / phrases can really make the product shine.

Likelihood to Recommend

We use Greenhouse majorly to streamline out recruitment processes. Greenhouse makes it quite easy to track referrals, share the candidate information with the panel members and also gather feedback post-interview. After everyone's feedback is gather, Greenhouse also makes the debriefing process quite easy by showing everyone's feedback. It is also super easy to onboard new users on Greenhouse because of simple workflow design and delightful interface.

Bharat Khidia

Senior Product Designer in Research & Development at Sennder (1001-5000 employees)

Vetted Review

12 years of experience

The best ATS out there

Rating: 9 out of 10

Incentivized

August 16, 2023

Use Cases and Deployment Scope

I implemented Greenhouse for my team, and have been an advocate for many years.

Pros

Stages are great
UI is excellent
candidate flow works perfectly with our process

Cons

Reporting

Likelihood to Recommend

If you are under 1000 employees this is the best ATS out there.

Verified User

Vice-President in Human Resources (201-500 employees)

Vetted Review

8 years of experience

Comprehensive and easy to use ATS

Rating: 8 out of 10

Incentivized

August 16, 2023

Use Cases and Deployment Scope

We use it for our Talent Acquisition so to track applicants from initial application to offer package

Pros

Tracking applicants through the hiring process
Allowing interviewers to provide feedback and fill out scorecards
Connecting with applicants

Cons

Overall layout of the platform

Likelihood to Recommend

I believe it's a simple and easy-to-use hiring platform

Verified User

Director in Finance and Accounting (5001-10,000 employees)

Vetted Review

5 years of experience

Easy to use, best ats for recruiters!

Rating: 8 out of 10

Incentivized

July 14, 2023

Use Cases and Deployment Scope

Greenhouse is good ATS system. This integrates well with other platforms. It is easy to use and has great reporting capabilities to analyse recruiting data. I am using Greenhouse for 4 years and never ever faced any challenge while using it. UI of the product is very clean and one can easily become hands on in few uses. I have used other ats systems as well but I am super happy with Greenhouse.

Pros

Reporting
Tracking Candidate Pipeline
Posting jobs on career page and tracking applications

Cons

The offer approval process can be streamlined further
ATS can also improve on the candidate search within database functionality

Likelihood to Recommend

Smooth, easy to use ats with great reporting functionality. This solves many business challenges, you can track all your recruiting data at one place. It integrates well with other platforms hence no need to do high level of coding to enable other tools on top of it. Also, Greenhouse support is great.

Verified User

Employee in Human Resources (5001-10,000 employees)

Vetted Review

4 years of experience

Great tool for Startups looking to hire rapidly! Easy to use!

Rating: 8 out of 10

Incentivized

July 14, 2023

Use Cases and Deployment Scope

Greenhouse is our end to end applicant tracking system. I support our Talent Acquisition team as their HR Business Partner and use Greenhouse for a variety of compliance, hiring, and other use cases. Greenhouse helps us hire and onboard employees and allows the HR/compliance team to manage employee hiring records effectively.

Pros

Ease of search for Candidates
Easy scorecards
Easy reference of hiring materials
Solid user interface

Cons

More navigable for documents
API/connection to our HRIS
Faster load times

Likelihood to Recommend

For a fast-paced startup, with rapid hiring, Greenhouse is a great tool. Our whole TA team prefers using greenhouse to other applicant tracking systems (ATS). For larger companies you may want to use a tool that is complimentary/built into your HRIS but for earlier stage companies, Greenhouse is great.

Matthew Lanza

People Business Partner in Human Resources at Cribl (501-1000 employees)

Vetted Review

2 years of experience

View profile

A great Experience with Greenhouse

Rating: 10 out of 10

Incentivized

July 13, 2023

Use Cases and Deployment Scope

Using Green house to schedule and source candidates from Different Job Boards. Collecting feedback of Interviews and Keeping candidates informed about their feedback is easy and can Green house is making it better day to day.
We are managing whole Recruitment life cycle of an employee through Greenhouse.
Assigning Hiring Managers and recruiters is very easy for any Job. Internal Referrals and Job postings are also been published in Greenhouse.

Pros

Scheduling and rescheduling of Interviews - Integration with G Meet, Zoom and few other platforms are great
Integration with career Page - Integration of ATS Greenhouse with career page is easy and response from different job boards is quite good
Providing feedback to employees - Feedback of the Interview can be given to employees on a click of a button

Cons

There should be an option where we can upload our own format of offer letter and it can be shared through Greenhouse. Sorry if I missed exploring this option in detail
Customer support team should be available when required on a short notice
Dashboard can be modified to give few more Insights

Likelihood to Recommend

Well suited for Big organizations where recruitment is a daily task. Understanding of Greenhouse workings is simple and it is not difficult to train people who use it for first time.
Greenhouse is less appropriate if you are looking for sharing offer letters or doing employee onboarding. Did not had a great experience in doing that

Neeraj Sharma

TA Lead in Human Resources at Dunzo Digital Pvt. Ltd. (1001-5000 employees)

Vetted Review

2 years of experience

View profile

Greenhouse: The Hiring Tool out there

Rating: 7 out of 10

Incentivized

May 5, 2023

Use Cases and Deployment Scope

Greenhouse allows us to integrated all our recruitment and talent sourcing activities and process. For a large company like OLIVER having a central Recruitment System is essential and Greenhouse provides us with that.

Pros

Job BoardS Integrated
cv parsing
Interview Management
CRM

Cons

More Integration
User Interface
Bulk Canadidate Import

Likelihood to Recommend

Greenhouse merges very well with most of the Job Board we use such as Indeed, LinkedIn Recruiter and others. It makes it easy to import date from these job boards onto the system. However, more can be done when it comes to bulk candidate import, I think there should be a feature that allows us to adding bulk candidates at a go.

Verified User

Executive in Human Resources (1001-5000 employees)

Vetted Review

1 year of experience

Greenhouse still the go-to ATS/talent management platform

Rating: 10 out of 10

Incentivized

May 5, 2023

Use Cases and Deployment Scope

I've worked in startups where I have been first on the ground in Talent Acquisition and implement processes from the start. Thus I am the decisionmaker on the recruiting tools chosen to manage our hiring process and Greenhouse is always my go to. We use Greenhouse to set up our interview plans for each role, to assign interviewers for each interview, to assign interview questions, to manage candidates throughout the interview lifecycle, to communicate with candidates, and to connect to our careers website to allow applications and connect easily to LinkedIn and other job advertising.

Pros

Customization of interview plans, questions, interviewer roles for multiple positions
Manages efficient and timely candidate, hiring manager, and interviewer communication
Integrates with other tools needed in the hiring process such as sourcing tools and onboarding systems
Provides analytics and reporting to allow for data insights and process improvements
Provides an Onboarding feature that makes the hiring cycle seamless from first interview to hire date

Cons

Often said that Greenhouse's user interface isn't as sleek or simple as other ATS's
Some of the clickthroughs could be minimized for some tasks
Incorporating a sourcing tool rather than having to purchase one outside the system and integrating it would be beneficial

Likelihood to Recommend

Greenhouse has been beneficial to streamline our interview process as well as onboarding of new hires with it's rich functionality around candidate management and correspondence, interview plan customizations, feedback loop management and data insights/ reporting capabilities. Greenhouse is also easy to roll out to our company, users have had no issues adopting and using the tool for interviews, referrals, and submitting written feedback. One area that would be beneficial to see in the future is a way to incorporate the entire prospecting cycle into the tool i.e. a sourcing functionality that currently is handled by purchasing a tool through another vendor.

Verified User

Executive in Human Resources (11-50 employees)

Vetted Review

8 years of experience

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Greenhouse still the go-to ATS/talent management platform

Rating: 10 out of 10

Incentivized

May 5, 2023

Use Cases and Deployment Scope

Pros

Customization of interview plans, questions, interviewer roles for multiple positions
Manages efficient and timely candidate, hiring manager, and interviewer communication
Integrates with other tools needed in the hiring process such as sourcing tools and onboarding systems
Provides analytics and reporting to allow for data insights and process improvements
Provides an Onboarding feature that makes the hiring cycle seamless from first interview to hire date

Cons

Often said that Greenhouse's user interface isn't as sleek or simple as other ATS's
Some of the clickthroughs could be minimized for some tasks
Incorporating a sourcing tool rather than having to purchase one outside the system and integrating it would be beneficial

Likelihood to Recommend

Verified User

Executive in Human Resources (11-50 employees)

Vetted Review

8 years of experience