Item: Greenhouse
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

I've worked in startups where I have been first on the ground in Talent Acquisition and implement processes from the start. Thus I am the decisionmaker on the recruiting tools chosen to manage our hiring process and Greenhouse is always my go to. We use Greenhouse to set up our interview plans for each role, to assign interviewers for each interview, to assign interview questions, to manage candidates throughout the interview lifecycle, to communicate with candidates, and to connect to our careers website to allow applications and connect easily to LinkedIn and other job advertising.

Pros and Cons

Customization of interview plans, questions, interviewer roles for multiple positions
Manages efficient and timely candidate, hiring manager, and interviewer communication
Integrates with other tools needed in the hiring process such as sourcing tools and onboarding systems
Provides analytics and reporting to allow for data insights and process improvements
Provides an Onboarding feature that makes the hiring cycle seamless from first interview to hire date

Often said that Greenhouse's user interface isn't as sleek or simple as other ATS's
Some of the clickthroughs could be minimized for some tasks
Incorporating a sourcing tool rather than having to purchase one outside the system and integrating it would be beneficial

Return on Investment

Decreased time to hire
Decreased overhead costs in managing interviews
Increased levels of candidate experience
Increased level of efficiency in candidate management

Usability

Greenhouse has rich functionality, I just think the interface could be simpler for new users.

Alternatives Considered

Lever, iCIMS Talent Cloud, Jobvite, Workday Human Capital Management and Ashby

Greenhouse has mastered the ATS tool and continuously improves features based on soliciting feedback from their customers. They do a great job at listening and adjusting based on the growing needs of their customers in the talent management space.

Key Insights

Do you think Greenhouse delivers good value for the price?

Yes

Are you happy with Greenhouse's feature set?

Yes

Did Greenhouse live up to sales and marketing promises?

Yes

Did implementation of Greenhouse go as expected?

Yes

Would you buy Greenhouse again?

Yes

Other Software Used

15Five

Likelihood to Recommend

Greenhouse has been beneficial to streamline our interview process as well as onboarding of new hires with it's rich functionality around candidate management and correspondence, interview plan customizations, feedback loop management and data insights/ reporting capabilities. Greenhouse is also easy to roll out to our company, users have had no issues adopting and using the tool for interviews, referrals, and submitting written feedback. One area that would be beneficial to see in the future is a way to incorporate the entire prospecting cycle into the tool i.e. a sourcing functionality that currently is handled by purchasing a tool through another vendor.

Greenhouse still the go-to ATS/talent management platform

Overall Satisfaction with Greenhouse