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HaystackCRM

HaystackCRM

Overview

What is HaystackCRM?

HaystackCRM is a software solution aimed at small businesses. According to the vendor, it offers an intuitive dashboard that provides insights to drive productivity and organization. The dashboard displays follow-ups, pipeline, and sales metrics, helping users manage tasks effectively. Tasks can be...

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Recent Reviews

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HaystackCRM has proven to be a valuable tool for users looking to streamline their CRM pipeline and improve efficiency. With its …
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Pricing

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Basic

$29

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is HaystackCRM?

HaystackCRM is a software solution aimed at small businesses. According to the vendor, it offers an intuitive dashboard that provides insights to drive productivity and organization. The dashboard displays follow-ups, pipeline, and sales metrics, helping users manage tasks effectively. Tasks can be assigned to contacts or opportunities and are visible on the dashboard and calendar. The mobile CRM allows for task management on the go.

According to the vendor, HaystackCRM allows for team performance tracking, offering oversight of sales teams with assigned roles. It tracks both team and individual performance and allows teams to have their own segment of contacts based on regions.

The vendor states that event tracking is a key feature of HaystackCRM. Users can track meetings with customers, prospects, and team members, and the calendar syncs with the user's phone calendar, providing reminders.

Utilizing GPS technology, HaystackCRM offers the "Who's Near Me" feature, which helps users find nearby contacts and optimize routes for sales trips. Users can also search for new prospects in the area by business category.

According to the vendor, HaystackCRM provides seamless email integration. It offers direct email integration without the need for plugins and allows users to add their email account to the CRM for easy access to exchanged emails. Integration with Mailchimp is also available for contact management and campaign tracking.

The vendor claims that HaystackCRM offers robust contact management capabilities. Users can upload contacts from their mobile devices, add custom tags to group contacts, and store call notes, email conversations, and opportunities alongside contacts.

According to the vendor, opportunity tracking is a key feature of HaystackCRM. Users can create opportunities as soon as leads are qualified and track the sales process from start to finish. Stages and status can be set to prioritize opportunities effectively.

HaystackCRM provides quote and proposal creation functionality, allowing users to create quotes and proposals in the field or at the desk using any device. The vendor claims that this feature improves efficiency and speeds up revenue generation.

The vendor states that HaystackCRM offers a native mobile app, providing access to all CRM features on any device. Users can input contacts and manage leads on the go.

HaystackCRM is cloud-based and compatible with all devices, accessible from web browsers or the mobile app. According to the vendor, it offers easy data management and synchronization.

Users can export contacts by tags, simplifying data organization and analysis.

HaystackCRM Features

  • Supported: Activity Dashboard
  • Supported: Alerts/Notifications
  • Supported: Calendar/Reminder System
  • Supported: Contact Database
  • Supported: Contact Management
  • Supported: Data Import/Export
  • Supported: Document Storage
  • Supported: Email Management
  • Supported: Email Marketing
  • Supported: Interaction Tracking
  • Supported: Lead Management
  • Supported: Lead Qualification
  • Supported: Marketing Automation
  • Supported: Mobile Access
  • Supported: Quotes/Estimates
  • Supported: Referral Tracking
  • Supported: Reporting/Analytics
  • Supported: Sales Pipeline Management
  • Supported: Segmentation
  • Supported: Social Media Integration
  • Supported: Task Management
  • Supported: Territory Management
  • Supported: Workflow Management
  • Supported: Cataloging/Categorization
  • Supported: Search/Filter
  • Supported: Third Party Integrations

HaystackCRM Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWeb-Based, Android, iPhone, iPad
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Comparisons

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Reviews

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

HaystackCRM has proven to be a valuable tool for users looking to streamline their CRM pipeline and improve efficiency. With its user-friendly interface, it allows salespeople new to a territory to quickly and efficiently connect with existing customers, identify prospects for growth, and uncover new opportunities. The software's ability to compare excel spreadsheets to DoD NSNs has significantly reduced workload for users, saving them time and effort. Moreover, HaystackCRM serves as a cost-effective solution for tracking activity, eliminating the need for expensive CRM systems. Many users have found it to be their first true CRM app for their consulting business, providing an entry-level program to capture and track information in one central location. For users unfamiliar with CRMs, HaystackCRM proves helpful in organizing their large stack of business cards and consolidating all relevant information in one place. Those seeking further insights into how HaystackCRM can benefit their small businesses can explore the product videos, gaining a comprehensive understanding of the platform's capabilities.

Module-based Functionality: Users have praised HaystackCRM for its module-based approach, allowing them to enhance the software's functionality by adding different modules. Several reviewers have found this feature beneficial as it provides flexibility and customization options tailored to their specific business needs.

Free Trial with Helpful Features: The availability of a free trial with helpful features has been highlighted by multiple users. This allows potential customers to explore and evaluate HaystackCRM before making a commitment. Reviewers have expressed appreciation for this option as it helps them assess the software's suitability and value for their business.

Integration Capabilities: HaystackCRM's integration capabilities have received positive feedback from several users. Being able to seamlessly integrate the software with other services enables users to streamline their workflows and connect various tools they use in their daily operations. This feature has been described as valuable in maximizing efficiency and productivity.

Complicated Configuration: Some users have found the configuration process of HaystackCRM to be challenging, requiring them to seek assistance from experts or proceed with caution when adjusting settings in order to avoid complications.

Unresponsive Customer Support: Several users have reported that after reporting an issue, the customer support team has been unresponsive for extended periods of time. This lack of timely assistance has caused frustration and hindered their ability to resolve problems promptly.

Lack of Search Filter Capabilities: Users have expressed a desire for more robust search filter capabilities in HaystackCRM, specifically in mapping nearby customers, prospects, and opportunities. The limited options for filtering data make it difficult for users to efficiently locate specific information within the system.

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