TrustRadius
https://dudodiprj2sv7.cloudfront.net/product-logos/4b/Wm/A1HKR1GD7JMK.PNGSauce LabsPros with some cons, but absolutely mostly pros!2018-08-17T19:16:06.941ZMy company has used Sauce to automate the verification of video playback across multiple platforms and environments across desktop to mobile. Right now, it's only used by myself for a subset of teams. Video is a really tough thing to work with as it's very subjective and can be very time consuming to test. Being able to automate at least part of it gives us the ability to spend more time on other tasks.,Customer communication - My account team and support are always responsive and helpful!
Staying up to date including day one support for some things.
Receiving feedback. I've had several meetings with Product to discuss my pain points, future wants, etc.,Sometimes things can be finicky
Connection speeds haven't always been great,10,Improve quality by increasing browser/OS/device coverage,I don't have any particular insight into this category, so I'm unable to speak to it.,Being able to very quickly access many, many past browser versions and on a handful of different OS's means that we should likely be able to get some sort of parity or something close to whatever customer environment we may need to cover. It frees up our machines from having to be cluttered with all of this which is great, too!,I've touched on some of these points in my other responses, but given the market moves so quickly, trying to constantly buy the newest devices just to have them collect dust doesn't make sense. Instead of my team paying for a device, using it for a little, and then moving on, Sauce can actually be thought of as being environmentally beneficial, too! Allowing multiple companies to utilize the same device makes the justification of that device's resources and materials much more bearable.,I have not used Sauce Labs Proxy.,Xamarin, BrowserStack, AWS Device Farm and Perfecto MobileJayson SmithThings that Arkie says2018-11-30T00:20:51.840ZWe use it in the quality department for help with our cross browser testing. We also use it for testing of our mobile apps. It helps us with confidence in our apps in a variety of different contexts, and the fact that we don't have to maintain a lab environment is one of the biggest wins for us.,Diversity of test environments
Ease of looking at the results
Stellar support team,Sometimes, the system can be laggy when you examine test results. I have a support case logged about this
It seems to me that its taking longer for the support team to successfully close my cases,10,Improve quality by increasing browser/OS/device coverage,I think they do. We do ask our vendors to pass a security audit. I was not a part of that review, nor do I know the specifics that were asked in this review process, but Sauce Labs did pass and has been approved by us to be used in our engineering processes.,They helped us achieve this by removing the maintenance burden of having to keep up a bank of machines in a multitude of configurations from our team. I've maintained a local selenium grid for a few weeks before I told my boss of the potential nightmare that would be coming down the pike it we continued down that path.,Time and money is really where it comes down to it. With infinite money, sure, you could maintain the lab yourself, but we don't have infinite money and time. So the cost of Sauce - while not cheap - enables us to focus on the real problems, as opposed to problems that maintaining a test lab would force us to face.,We have not used the Proxy,BrowserStackAlan ArkGet on the Sauce! Sauce Labs will make your automation life A LOT easier!2017-05-17T17:04:34.948ZWe use Sauce Labs when we're running our regression test suite against a multitude of OS and browser combinations for our core web product. We are able to easily spin up virtual machines that contain a specific OS along with either the latest, beta or older version of the browsers we support with our app. This saves us a lot of maintenance and support issues with our test environments.,Greatest strength of Sauce Labs to me is the ease of spinning up a clean virtual machine with the desired OS and browser combination.
Sauce Labs support has been great! When I've run into issues whether it's from my own code issue or something on their side, they have been very responsive and helpful.
The ability to scale up or down our needs from Sauce Labs has been great. As we build out more automation, we have a larger need of Sauce Labs services and it's been so simple to do. Need more parallel VMs? No problem. Need more automation time each month? No problem. It's all done almost instantly.,My main area of concern that could be improved is the cost of the real mobile device farm offered. I have tried it out and it's great! I want to use it for most of my mobile automation, but can't justify the cost.....yet. Once more and more tests are created on my side along with a need to cover more devices then maybe it will work.
A minor area that could be improved would be the responsiveness of the video stream of active tests. Sometimes I need to refresh the browser to get the video to come on or update.
Another area of improvement would be the speed that tests can run. This has improved since I first started using Sauce Labs, but don't we all want everything, right now, immediately? I'm asking for the world, but you asked!,10,Accelerate the pace of new feature releases
Eliminate testing as a bottleneck
Improve quality by increasing browser/OS/device coverage
Achieve continuous delivery,We have been able to test on different OS and browser combinations that we were not able to before. Yes, we could have eventually built virtual machine's with what we needed, but we didn't have the resources in place when we needed it and Sauce Labs gave us a quick way to get this started and still use today. This has given us better quality and definitely made us more efficient which in turn gets us to market quicker. It's a win all around!,A new, clean virtual machine is spun up each time for every test. You cannot access a previously used virtual machine. Any test remnants or access behind our firewall is strictly guarded within each virtual machine and the use of a secured tunnel. When testing mobile apps, the apps are only kept in storage for a minimal amount of time and then deleted. Access is guarded with our Sauce Labs credentials, as well.,Our product is supported on a number of OS and browser combinations and the ability to have clean working test environments is critical to our success. Sauce Labs has given us the ability to spin up a great deal of different combinations and have them ready within seconds. This frees up our time to spend on more useful tasks such as testing.,A company can build out the infrastructure to house a test grid and have it be fairly straightforward. The issue comes in when you need to keep that test grid maintained. When tests are run, they leave behind artifacts from doing installations, downloading files, and other test related stuff. This may cause an issue for future tests if they are not cleaned up properly after each test. Also, there are OS and browser upgrades and patches that need to be installed on a regular basis. Maintaining a sizable test grid is a full time job, so hiring someone to keep the test grid maintained plus any costs of paying for operating systems clearly outweighs the cost of subscribing to a service such as Sauce Labs. Sauce Labs spins up a new virtual machine with the desired browser and browser version (try maintaining different browser versions on your test grid and the number of machines quickly grows) and gives you a clean environment for your testing. Sauce Labs is a bargain when you figure in all the costs of doing it yourself. Why reinvent the wheel?,We use the Sauce Connect secure tunnel to provide access to our test environment behind our firewall to Sauce Labs. This has been critical for us being a security company and maintaining strict access control to our environments. This allows for us to maintain a secure connection and still able to automate tests on Sauce Labs.,,Visual Studio IDE, Selenium,No,Price
Product Features
Product Usability,I don't think I would have changed much of anything. I tried out Sauce Labs and Browser Stack and attempted to do the same type of automation on both. Sauce Labs was clearly easier to use and I believe their price was even better than Browser Stack, so it was a no brainer.,3,3,Number one use case is being able to test on many different OS and browser combinations on a clean machine. Even if you're able to spin up multiple virtual machines with your choice of configuration, it still takes quite a bit of time to create and maintain them.
Automatic reporting of testing. Running automation with Sauce Labs keeps all of your tests in one place with easy filtering to get quick access to test results.
Running on mobile emulators and simulators. You will not always have every device supported to test on, so you will need to rely on emulators and simulators for some of your testing. Like not having to spin up virtual machines for every desktop OS and browser combo, you don't need to create every emulator or simulator either. Run directly on Sauce Labs!,Using Sauce Labs has increased our test coverage which is the biggest win for us. Previously, we were limited by resources to create all the environments, but now we can test across many different types of configurations. This has been a huge boost to our testing!
Running tests in parallel! Before, we mostly ran our tests one by one which took a long time especially as we developed more and more scripts. Being able to seamlessly run many tests in parallel has greatly sped up testing and keeping our coverage at the same time.
The use of mobile emulators and simulators. Before we were limited by what devices we had on hand and only using a browser's emulator for our testing which is very limited and doesn't cover many features of a mobile device. Using Sauce Labs for emulator and simulator testing has helped us with greater coverage than we had before.
Sauce Labs real device farm! I've only test driven their real device farm, but it worked great! I was able to run my automation on native android and ios apps on real devices that we didn't have on hand. How can you beat that?,The plan is to run many tests in parallel, so I'm expecting to need many more virtual machines to run at the same time.
Real device farm: I've tried it out and now I want to use it on a regular basis. As more mobile scripts are developed, there will be a need at some point to move away from managing our own inventory and use Sauce Labs real device farm.,10,Implemented in-house,No,We were lucky. I knew Sauce Labs before starting at a new job that had no automation in place, so I was able to convince management to get Sauce Labs at the very start of building out automation.,10,No,10,Yes,When I was first trying to use Appium for mobile testing, I struggled quite a bit getting it up and running. I was attempting to use Sauce Labs, as well, while trying to get going. I ran into many issues (self made), but many times I didn't know if it was on my side or Sauce Labs, so there were a number of times that I sent them my problem. Not once did they kick it back to me saying it was on my side and not theirs. They always helped and would even escalate to a senior member to offer assistance with Appium to help out. Like I've said before, I can't say enough great things about the support I've received at Sauce Labs. They truly make your success their success.,The ease of spinning up a new virtual machine with your choice of OS and browser
Being able to retrieve and review test results
Adding team members to their own sub account to separate testing,While spinning up a new virtual machine is easy, it can be tricky if you're not familiar with the need of creating a secured tunnel to access a test environment behind a firewall. Easy after you realize it though.
Getting live video to update while a test is running can be cumbersome. I've had to refresh the browser sometimes to get the video to load.
I wish tests would run faster especially with mobile emulators and simulators. I hate to put this down because I know how difficult this must be, but if I could magically make something better it would be the speed of tests.,9Randall KelleyTest in the cloud2018-08-31T21:30:47.293ZContinuous, deep, left-shifted testing executed in a CI/CD pipeline as a quality gate for build promotion into higher environments. Access to browsers, platforms, and devices for manual or automated testing we do not have physical access to. A platform for executing real browser tests that we cannot implement or maintain internally in a cost-effective manner.,Willow is generally compatible with the latest version of Appium, pretty fast
We use Sauce Labs to run a test on multiple devices (simulators).
We use Sauce Labs to execute automation scripts in different browsers in the cloud,There is not much information on what is causing the issue but it works when I restart it. It would also be nice if the tests are a little faster since the time for the tests to complete is a bit slow
The main point that I have actually dealt with was the cloud service is a bit sluggish. Often when I run it, it takes a substantially long period of time to finish executions. It is bit sluggish and took at some point to carry out action,10,Increase the number of software release cycles
Accelerate the pace of new feature releases,We are trying to solve some business issues by integrating this with our pipelines and automate testing when the code is pushed to the repository. The best thing is that all the testing is done in the cloud so we don't have to maintain any of the machines!,Bambu and SeleniumJean Carlos Diaz FreytesSimple way to run tests on multiple platform/browser combinations2018-08-17T21:01:41.219ZSauce Labs is used by our QA team during the app development process. We have integrated it with our build pipeline, where it runs our automated regression tests against multiple different browsers in order to make sure our app's core functions work on all platforms. It saves us a ton of time and headache from having to perform the same test multiple times on every browser, and from needing to use our own personal VM's for windows and internet explorer.,Easy to integrate with other automation processes such as selenium and Jenkins
Has a large range of platform/browser combinations to chose from, even mobile,It could be a little faster,9,Eliminate testing as a bottleneck,I don't know much about this so I won't comment on it, sorry. It works for us.,We have not had to contact customer service yet so I cannot comment on the quality of this either.,Sauce Labs is not yet used as a standard in our company. We are a single team that needed to run some automated test cases across multiple platforms and decided on Sauce labs because of its prominence meant it would be well supported, as well as ready to use immediately.,This is a similar security question as before, I don't know much about security so I will not personally comment, but Sauce Labs has been approved by our IRM department, so I trust it.,Alexander Cassar
Unspecified
Sauce Labs
198 Ratings
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