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Sauce Labs

Sauce Labs

Overview

What is Sauce Labs?

Sauce Labs is a cloud-based platform for automated testing of desktop and mobile applications. It is designed to be instantly scalable, since it is optimized for continuous integration workflows. (The vendor says that when tests are automated and run in parallel on multiple…

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Recent Reviews

TrustRadius Insights

Sauce Labs has proved to be a valuable tool for various teams and departments within organizations. Users appreciate the seamless …
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Nice product overall!

9 out of 10
October 19, 2022
Incentivized
Use for E2E testing reporting. Use for accessing internal web app access with Saucelabs connect (tunnel). Use for debugging with the …
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Sauce Labs review.

9 out of 10
October 12, 2022
Incentivized
I use SauceLabs for UI regression testing and API testing. A feature to show how many tests there are in total, not just test suites, on …
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Sauce Labs Review

9 out of 10
October 11, 2022
Incentivized
Sauce Labs provides access to several cloud devices in Android and iOS with older OS versions as well, thus providing a wide range of …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Video Reviews

1 video

Sauce Labs Provides Details for Android Developer and Engineer
02:10
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Pricing

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Live Testing

$19.00

Cloud
per month

Virtual Cloud

$149.00

Cloud
per month

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://saucelabs.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

WebdriverIO + Appium + Sauce Labs = Success? - Live Stream

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Automated Mobile Testing with Sauce Labs

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Parallel Testing with Sauce Labs

YouTube

Cross Browser Testing with Selenium, Sauce & Node.js

YouTube
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Product Details

What is Sauce Labs?

Sauce Labs is a cloud-based platform for automated testing of desktop and mobile applications. It is designed to be instantly scalable, since it is optimized for continuous integration workflows. (The vendor says that when tests are automated and run in parallel on multiple virtual machines across many different browser, platform and device combinations, testing time is reduced and developer time is freed up from managing infrastructure.) The Sauce Labs testing cloud is intended to be paired with a CI system. According to the vendor, this combination allows developers to easily test desktop and hybrid, native and mobile web applications early on in their development cycles, continuously and affordably.

Sauce Labs provides enterprise-grade security via Sauce Connect™, its secure tunneling protocol for testing behind a firewall while maintaining control of proxy and access policies. Tests are run in the company’s secure data center and VMs are destroyed (not “wiped”) after each run, ensuring customer data is never exposed to future sessions. After tests are completed the Sauce Labs’ dashboard provides a unique build-oriented report with metadata, access to Selenium logs, screenshots, video recordings, and a complete list of commands and responses. Support for SSO lets customers provision new user accounts on the fly with centralized user account management, access control, and usage reporting.

Sauce Labs Features

  • Supported: Automated Cross-Browser Testing
  • Supported: Automated Mobile Testing
  • Supported: Manual Testing
  • Supported: Real device cloud
  • Supported: Integrations with all CI servers and JIRA
  • Supported: Enterprise Security
  • Supported: Proprietary Data Center
  • Supported: Support for Selenium, Appium and JUnit Testing
  • Supported: Professional Services & Onboarding
  • Supported: Instructor-led Selenium and Appium training

Sauce Labs Screenshots

Screenshot of Sauce Labs UI optimized for continuous integration workflows.

Sauce Labs Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

BrowserStack, Perfecto by Perforce, and TestingBot are common alternatives for Sauce Labs.

Reviewers rate Availability and Product Scalability highest, with a score of 10.

The most common users of Sauce Labs are from Enterprises (1,001+ employees) and the Computer Software industry.
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Comparisons

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Reviews and Ratings

(287)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Sauce Labs has proved to be a valuable tool for various teams and departments within organizations. Users appreciate the seamless integration of the platform with Jenkins CI servers, enabling continuous testing of web applications in real browsers and Dockerized environments. The ability to easily configure proxy tunnels and access firewalled environments and desired browsers via the Sauce OnDemand Jenkins plugin has been a major selling point.

One key use case for Sauce Labs is running regression test suites against different OS and browser combinations, which saves time and effort in maintaining test environments. Developer teams utilize Sauce Labs for running end-to-end Selenium tests, while the testing team manages its usage across the organization. Customer Service and Email Marketing teams also benefit from Sauce Labs, using it to identify and address customer issues and bugs before or after deployment. Additionally, the QA team relies on Sauce Labs for executing daily automation test cases on various platforms including mobile and web.

Best solution for deep automated browser testing: Users find Sauce Labs to be the best solution for integrating deep automated browser testing in a CI/CD pipeline, with multiple reviewers stating this as a key advantage of using the platform.

Ability to run test runs faster: Many users appreciate the ability to run test runs faster by using as many VMs as required, which is particularly helpful for CD/CI processes. This feature has been praised by multiple reviewers for its contribution to improving efficiency and reducing execution time.

Sauce Connect Proxy enables testing in firewalled environments: The Sauce Connect Proxy feature is highly valued by users as it allows companies to test in firewalled environments and localhost. Several reviewers have mentioned how this feature enables easy testing of applications behind a firewall, making it a valuable option for conducting tests securely.

Confusing and Difficult User Interface: Users have consistently found the user interface of the tool to be confusing and difficult to navigate, which has made it challenging for them to perform tasks efficiently. Several reviewers have expressed frustration with the complexity of the setup and configuration process, indicating a lack of user-friendliness.

Stability Issues: Some users have experienced stability issues with Sauce Labs, reporting that the tool is not reliable. These instances of instability can negatively impact the testing process for users, causing delays and uncertainties.

Limited Reporting and Customization Options: The lack of comprehensive reporting and customization options for dashboards is a drawback for users who require more detailed analytics and integration with APIs. This limitation has been mentioned by multiple reviewers, highlighting a need for improved functionality in this area.

Based on user reviews, users commonly recommend the following for Sauce Labs:

  1. Request a trial and take advantage of fast support. Users highly recommend asking for a trial of Sauce Labs. They praise the company's fast support, which is beneficial in getting started with the tool.

  2. Use Sauce Labs for multi-browser and multi-device automation. Sauce Labs is considered the best tool for cloud testing, particularly for testing web applications in different browsers, devices, and operating systems. Users mention its easy adoption and interface as strong points.

  3. Consider test architecture and logging for effective automation testing. Users suggest putting at least 2 retries in the test configuration when performing parallel mobile testing with Sauce Labs. They also advise considering test architecture and test logging to enhance the automation testing process.

Overall, users highly recommend Sauce Labs as a top service provider in the market, especially for continuous automated testing and serious mobile or desktop testing. It is praised for its secure nature and integration with real devices on the cloud. However, users also suggest trying other services like BrowserStack for comparison purposes.

Attribute Ratings

Reviews

(1-25 of 159)
Companies can't remove reviews or game the system. Here's why
Felipe Lisboa | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Sauce labs was good until the service became too unreliable to continue using, when we tried to use an device it does not worked, and it made us very sad, but it did a great job when it worked. We used it to verify if our app was functioning correctly.
  • real devices
  • app testing
  • veracity in test
  • unreliable
One of the key advantages of Sauce Labs is its ability to provide an extensive range of real devices for testing, including both Android and iOS devices. This feature allows users to test their mobile applications on actual devices and ensures that the app performs flawlessly on the targeted devices.
Naresh Padmanabhan(Paddy) | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Sauce Labs is being used by one of our clients and it's a pretty amazing product. They are pretty large customer with a huge demand for web and mobile testing. Sauce Labs fits their requirements so well and it caters to their need of multi-browser and device requests.
  • Providing devices and browsers over cloud
  • Intuitive UI
Sauce Labs is well suited for web and mobile manual and automated testing needs. They also have a very good support system.
October 19, 2022

Nice product overall!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Use for E2E testing reporting. Use for accessing internal web app access with Saucelabs connect (tunnel). Use for debugging with the mobile simulator.
  • Nice dashboard for reporting.
  • Tunnel stable.
  • Infrastructure stable.
  • Tagging test.
  • Add more feature to saucelabs GitHub Action.
  • Improve error messages.
  • Improve feedback with flaky tests,
Easy setup solution with CI GitHub Action Nice integration with Cypress Nice and fast contact support.
October 12, 2022

Sauce Labs review.

Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use SauceLabs for UI regression testing and API testing. A feature to show how many tests there are in total, not just test suites, on the SauceLabs Builds dashboard would help.
  • UI is user friendly.
  • Tests' videos and logs are easy to locate and understand.
  • API testing feature works well.
  • More descriptive features of how many total tests are ran and passed/failed.
Sauce Labs is well-suited for UI automation in most cases.
October 11, 2022

Sauce Labs Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Sauce Labs provides access to several cloud devices in Android and iOS with older OS versions as well, thus providing a wide range of devices to test on. We have been working on a POC to run Espresso tests on Sauce Labs devices and have received incredible support in the POC process.<br>Sauce Labs supports a wide range of test frameworks including Appium, Espresso, and XCUI Tests.
  • Technical support is commendable
  • Large pool of public devices
  • Screen recordings of test scenarios
  • Improved network speed
  • Availability of public devices with SIM cards

- Well suited for test cases that can be executed on public device cloud.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
As part of our development build pipelines, we are using Sauce Labs to perform our Cucumber automation tests on real devices in Sauce Labs. Specifically, we're using the command line tool for running tests both from our local dev machines as well as within our Bitrise CICD. We have a dedicated integration automation testing team who are working using Selenium to build a set of automation tests for both Android and iOS The hands-on QA team also use real devices for ad-hoc testing on specific devices or OS versions
  • Selection and availability of a multitude of mobile devices
  • Simple-to-use command line tools and configuration files have proved to be quick to setup
  • Test results with videos and bookmarks make it easy to view failing tests
  • The website UI isn't always the easiest to navigate around, and some of the menus aren't always obvious.
  • Cancelling test runs from the command line interface doesn't seem to work, and it doesn't appear possible to stop a running test.
  • I'd like the ability to pull data files off the devices at the end of the test runs.
Having used some of the competitor's tools over the year I would say that SauceLabs provides a lot of value for money if you plan to run long sets of tests with high frequencies. Paying for a single slot means you can run tests whenever you want without creeping costs but it does make running tests in parallel require an extra slot. Currently, our test suite takes over three hours to run and at the moment it is cost prohibitive to purchase an extra slot. However, having access to live testing and integration with Appium is great.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Sauce Labs is used by the entire Information Technology organization for testing applications through web browsers. Use of the multiple browser configurations provides environmental coverage for all our supported operating system / browser platform combinations. Sauce Labs allows USAA to test the configurations in parallel and decreases the overall run-time of test suites.
  • Platform configuration for multiple operating system / browser version combinations.
  • Supports both manual and automated test case execution.
  • Can provision virtual or physical devices.
  • Provide virtual devices for tablets and phones direct for use without Appium.
  • Decrease the lag time between automated test execution and console display.
  • Better integration publishing test execution results to external test case management systems such as Tricentis qTest.
Sauce Labs is well suited to multiple test environment scenarios, especially for testing in parallel. Sauce Labs is not well suited to customized test environments such as with specific operating system updates/hotfixes, software package installations with specific version requirements and / or environmental or usage configuration setup requirements.
Mohit Goenka | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Sauce Labs is used across Yahoo and also in my department (Yahoo Mail). We use Sauce Labs for running UI tests as well as integration tests. It helps us automate the build process by running the tests in a production like environment. There are multiple VMs running the tests in parallel.
  • Supporting different OS and browser combinations
  • Adding support for new browsers as they get released
  • Detailed analytics view of how the tests are running
  • Sauce Labs could improve on provide test level analytics
Sauce Labs is well suited if your product works on different combinations of OS and browsers. It is easy to add new platforms and run the tests as needed. They are also on top of updating platform requirements as and when needed.

If your product does not have a lot of pages, Sauce Labs may not be the best fit for you.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Sauce Labs is used at our company at the team level, which is a test automation support team and is used by the various sprint teams by developers, QAs, and even BAs. Sauce Labs helps us ensure our applications are tested thoroughly on multiple browsers across many versions. It is also being used for mobile app testing.
  • Supports many browsers and versions.
  • API for collecting test + build data.
  • Great enterprise support.
  • Thorough documentation
  • Scaling VMs horizontally is expensive.
  • Site UX can use an upgrade.
  • Searching for test and build information is cumbersome.
Sauce Labs is perfectly suited for any company or organization that needs to test on closed-source browsers such as Internet Explorer, Safari, and MS Edge. In addition, it is ideal for users that need high availability of automation test infrastructure as the VMs are always available if they are not being used.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Sauce Labs helps employees at our company perform automation testing as well as the assistance of having devices available to be used for remote working. It assists greatly in scenarios where testers are not on-site at work and still want to be able to test on mobile hardware. Also, is used as a community and education portal.

During the WFH period, sauce labs adoption rate was increased much more than previous.It allowed many people to use devices to test on and conduct analysis for test strategies way in advance as we dont have to wait to procure devices and have them delivered and have a device farm ready to access
  • Provides remote testing opportunities when devices are not available locally.
  • Clean user dashboard experience ensuring user-friendly use of the UX.
  • Actual app testing made easy as well as web testing.
  • Multiple device farm connections
  • Latency between input and action can be improved.
  • More devices need to be added more frequently.
  • Even more device farms could be added
For cases related to remote access. For example, when employees are unable to come into work due to various reasons and mobile device testing needs to be performed. When the devices reside at the place of work, Sauce Labs provides a great solution where full device testing can still be done without losing testing time.

As previously mentioned in this Work from Home Era ,Saucelabs for device access and using it as an automated solution is vital to the tech industry as everyone knows Automation is the future and what the industry is pushing and having a growing tool such as this assists greatly
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Allows testing across all phases of development by all members of a cross functional team. Easy to access and use by all with little knowledge of Sauce Labs via the UI. Solves: Maintenance costs of devices including upgrades, software updates, malfunctions. Device shortage via use of public devices. Device sharing and collaboration. Access to devices during pandemic.
  • Range of devices are almost endless.
  • Combination of OS, Browser and browser versions are more than satisfactory.
  • Logs of every type at your fingertips.
  • Updates to the core could be better communicated.
  • Documentation can be outdated in certain places. Like broken links or now irrelevant.
  • Chat function would be nice as support even if it's a bot.
Well suited: You know which set of core devices you need as a company which would then become your private devices. Also the ability to swap devices for new ones annually is most useful and cost efficient. Other devices that are used less often can then be used from the public set of devices. Not quite suited for the scenario where speed and framerate are the utmost importance.
Oscar Narváez Del Rio | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Sauce Labs is being used for automated and manual testing in the development and testing teams aimed to guarantee the quality of the use cases for app and web applications that will be released to production as critical channels for final users. Sauce Labs automation platform allows reducing testing cycles and time to market in the digital products.
  • Devices virtualization.
  • API Integration.
  • Product Support.
  • Virtual devices performance.
Sauce Labs is suitable for automated or manual testing for mobile apps and webs, making it easy to integrate the testing activities in a release cycle.
Emiliano Vargas | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I am the Salesforce admin I use AQI internally and it's a fantastic tool that I will be recommending at any future company I work for. It allows me to set up pre-established test routines, make changes in our Salesforce instance, and then run those tests (like lead-to-op, or op-to-close) and see where the new validation rules or automation flows fail. Can't live without it now, saves me and my team countless hours.
  • Tests new functionality
  • highlights errors before rollout of new functionality
  • saves countless hours that would have been spent on repetitive, low value work
  • ease of use has to be on here. A toddler could do this.
  • Hard to say. Initial training can be a bother, but that's true with any tool.
  • Once you understand the tool, it's the easiest tool in the world, but understanding it takes time and commitment.
Again, as a Salesforce admin, there is nothing worse than creating a new validation rule or feature, testing it out in sandbox thoroughly, then rolling it out into production, only to discover that your testing didn't uncover a bug that stops the company from closing deals. This eliminates that completely, and in a way that is easily repeatable, and can be done in an instant. You essentially 'record' the steps you want to take to test a process, then you can replay it at any time after any changes have been made. No more testing the lead-to-op process a dozen times a quarter, with the click of a button, it's done.
August 02, 2022

Sauce Labs Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use across the organization for testing the automated tests on a regular basis.
  • Live, automated and continuous testing available.
  • Testing on real and virtual devices.
  • Automate tests at every stage throughout the development cycle.
  • Improved dashboard for the test status.
  • Improvement in loading.
Live and automated tests made life easy.
August 02, 2022

Sauce Labs Review

Gek-Hui Yeo | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Across the whole organisation - it is used by the whole company.
  • Cross browser.
  • Real private mobile devices.
  • Excellent customer support.
  • Performance dashboard analytics.
  • Allow users to be in multiple teams. Currently one user can only belong to one team.
  • If the team has its own private devices, it can’t use the private devices belong to the whole company organisation. We should allow a team to access their own devices and the company devices.
Sauce Labs has always been my choice for automation UI cross browser testing tool. The technical knowledge of the Sauce Labs team is excellent. The customer support Kazeem Omisore gives to me and my team is five stars. Happy that my company has chosen Sauce Labs.
Taylor Campbell | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use sauce labs across our organization. It is good for testing software for devices that we do not have physical access to.
  • Testing software on devices that you do not have physical access to
  • Testing software on older browsers
  • It can be a little quicker to load
  • Would like the feature of downloading software
I think it is well suited when you do not have access to the particular device. It is also good for hooking up automation suites and is fairly easy to do this with good documentation. I think it is less appropriate when you have the physical device you need for testing.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Sauce Labs very extensively to run Mobile Application test cases in different version and simulators. In our organisation, we have multiple departments and multiple modules, almost all modules use Sauce Labs to execute Mobile and Web test cases. Sauce Labs majorly played an important role in executing mobile cases.
  • Running mobile test cases in different environments.
  • Running WEB browsers tests on different versions.
  • I like Sauce Labs recordings for easy debug.
  • Even looking into failure logs helped me a lot.
  • Running IOS, Android tests execution is slower.
  • We cannot run proxy tests on Sauce Labs.
  • A11y scanning needs to be implemented in the tool.
In executing tests on different environments very very easily. Screen recordings helped a lot in debugging failed tests.
July 11, 2022

Get Saucy!

Chris Hyde, MIS | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are using it across many teams for test automation across multiple browsers. It makes our lives much easier as we do not have to maintain multiple browsers, drivers, and platforms for testing.
  • SauceConnect is great to allow tunnelling to test systems that are behind a firewall. There are many great features and they are adding more all the time.
  • The fact that they maintain all WebDrivers and every version of browsers in invaluable. If we have a need for a specific platform, they have it.
  • They have been having increased unexpected downtime lately. This is interruptive at times.
If you need a farm to test any browser or device, Sauce is your company. They offer every configuration you'd need and are responsive to customer needs and wants.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
We need web driver setup to run our selenium tests, so we tried various vendors and finally selected Sauce Labs.

Flexibility to video recordings.
  • Video recordings are good.
  • We can access the video without logging into Sauce Labs. Able to share the management.
  • Customer service is good.
  • Execution time is very long compared to other web driver setups.
  • Because of the time it takes, we are not able to use our regression testing. We are using Sauce Labs only for creating test cases up to the test cases running successfully. If anything fails, we will get the video to fix the issue. After that we are using other web drivers to run the test suite.
I can recommend Sauce Labs if we need to test if the given build is good or is working in all the browsers correctly. That means the scenario count is less than 10, so execution time does not matter here. But if we need to run a test suite with >100 then this is not suitable because it is 200% more time-consuming when compared to other web drivers.
Scott Lazenby | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
ResellerIncentivized
Sauce Labs is one of our top partners for Quality Engineering tools. They are the preferred vendor we recommend for all mobile and browser testing needs. We recommend them for any client in need of mobile device testing.
  • Customer support is very responsive and helpful
  • Innovation from their Technology leadership
  • Support from their partner team is by far the best of any vendor
  • Product is intuitive, reliable and easy to pitch
  • Pitch tracks and tips for selling the new tools they acquired
  • Pricing page is hard to understand
  • Combination pricing examples across tools would be helpful
Sauce Labs is always the preferred choice for any client in need of mobile testing. Their product is feature-rich, intuitive, and their innovation stands out. Their enablement and support teams are very responsive and helpful.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We used Sauce Labs as part of our CI/CD pipeline and test automation. We used it for Browser/Platform farm Mobile device/platform/app farm.
  • Provides a comprehensive selection of browser and platform versions for test automation and CI/CD pipeline support
  • Provides a rich selection of browser/platform availability for customer issue reproduction
  • Provides a comprehensive set of virtual mobile device configurations for automation and availability
  • Sauce Labs' SaaS and self service tools work and perform well
  • Mobile app state persistence without using real devices
  • More cost-efficient mobile push notification capability
  • Lack of VPC integration
Access to specific devices is good, as well as access to a specific browser/platform. We are not able to connect our dev environments to Sauce Labs because the devices are put in our VPC. Some versions are not available like iPhone with iOS 12.1. With iOS, there is limited/no support for push notifications without real devices due to Apple's provisioning profiles.
Score 10 out of 10
Vetted Review
Verified User
I am a Sr. Quality Assurance Analyst at Bunzl. We use AutonomIQ for automating our test cases and validate the sites we have.
  • Saves Time!
  • Generate Reports!
  • Multibrowser Testing!
  • API Testing!
  • I would want it to work for Internet Explorer too
  • I would also want it to generate .pdf or .doc type documents
Sauce Labs is well suited in most cases. But since it is cloud based application, one cannot use it without internet.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
SauceLabs allows us to rid ourselves of tech debt-heavy Selenium configurations and write quality tests. Additionally, the ability to cross-browser and device test using virtualized browsers and device farms simplifies our configurations and allows us to re-focus resources on what matters. Once upon a time, it was necessary to manage all of this configuration on-site, and SauceLabs has taken on this management which allowed us to move faster. Their Cypress product does need some work but I would not hesitate to use them if you are using WebDriver.io.
  • Device virtualizion
  • Enterprise support
  • Selenium configuration management
  • Cypress support / configuration
  • Insight into test runs. I want to know what tests are slow or flaky and why.
  • Better dashboards. Managers / Directors want something they can consume with valuable high-level information in minutes.
Sauce Labs is well suited for teams using Selenium-based testing flows, [which] need enterprise level support, and cross browser, cross-device testing management. SauceLabs is not for smaller teams that will not be [scaled] to support multiple generations of multiple browsers on multiple devices. However, if you are a small team and want to offload your entire selenium configuration to get rid of technical debt, it could be valuable there as well.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Sauce Labs for our eCommerce platform, as well as new and emerging mobile apps and products. Using Sauce Labs lets us maintain enterprise-grade test architecture without needing an additional full-time role for features and maintenance. Thanks to Appium integration, we can run the same tests across a dozen mobile devices without much fuss. Documentation and support are top-notch. Real Cloud and Cross-Browser enable us to test real devices and run Safari (through the browser) on Windows machines. Automated tests come with video recordings synchronized to each test step, so we can quickly zero in on issues. Choose Sauce Labs if you're serious about automated testing.
  • configuration and capability to pre-upload
  • automated testing in VMs
  • real mobile devices supported through public cloud
  • friendly support
  • webinars to share knowledge and upcoming products
  • aggressive acquisitions to keep up with the next trends in test automation
  • pretty reports
  • generous with product previews
  • friendly all-around folks
  • patient with renewals
  • some tests are missing from results output
  • issues with running tests on certain iOS + device combinations
  • unit concurrency is halved for Apple devices (!)
  • expensive
I would recommend Sauce Labs for web automation testing, period. Hands-down the easiest decision to make. Their Selenium support is great and they always keep browser support up-to-date. Documentation is great and always improving. The Sauce Configurator is essential for setting up specific browser or mobile device combinations. Sauce Labs also now supports Cypress, Puppeteer, and other test frameworks too. With API Fortress, AutonomIQ, Screener, BackTrace, and Appium/Real Device, they provide an integrated solution for testing everything, everywhere.
Ramaseshan NS | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Sauce Labs is currently used by all the teams I am working in. It provides a great platform for us to run the test scripts in a cloud environment that is highly stable and reliable. We run all the tests on both desktop and mobile-based test scripts in SauceLabs. Thank you for providing this.
  • Running tests reliably in a cloud-based environment.
  • Parallel test execution is easy and stable.
  • Supports a wide variety of devices and browsers.
  • Sometimes for running mobile scripts it takes a long time to open the simulator and run.
  • As its run on cloud there is some latency we experience.
  • But its a awesome tool.
As stated in my previous question, I would highly recommend the tool. Because of the high reliability and stability of the tests, large variety of supported devices and mobile versions.
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