TrustRadius Insights
Hemlane has proved to be an indispensable tool for property owners, effectively solving various business problems related to rental …
Starting at $36.50 per month $2.50/unit + $34 base fee
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What is Hemlane?
Hemlane is a property management platform designed to streamline and automate the lifecycle of rental management. Hemlane provides rental owners and managers with an intelligent online platform to manage rental properties. For remote rental owners, Hemlane connects them with…
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Get StartedPricing
Basic
$36.50
Cloud
per month $2.50/unit + $34 base fee
Essential
$49
Cloud
per month $15/unit + $34 base fee
Essential
$74
Cloud
per month $40/unit + $34 base fee
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.hemlane.com/pricing/
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $36.50 per month $2.50/unit + $34 base fee
Product Details
- About
- Tech Details
What is Hemlane?
Hemlane is a property management platform designed to streamline and automate the lifecycle of rental management. Hemlane provides rental owners and managers with an intelligent online platform to manage rental properties. For remote rental owners, Hemlane connects them with agents and managers for local support.
Hemlane Videos
Hemlane 10 Minute Demo for Rental Owners
Financials for Rental Properties: Overview & Sending Payments
Managing Tenant Leads: Applications & Selecting a Tenant
Maintenance & Repairs Overview - BASIC
Hemlane Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Hemlane has proved to be an indispensable tool for property owners, effectively solving various business problems related to rental management. Users have found that Hemlane automates and streamlines back-office tasks, such as tracking maintenance requests and storing tenant documents, saving them time and effort. This is particularly beneficial for property owners who do not reside in the same area as their properties, as Hemlane allows them to manage their properties remotely with ease.
One of the key business problems Hemlane solves is rent collection. By offering tenants the ability to pay rent online free of charge, landlords experience quicker and hassle-free rent collection. This not only increases efficiency but also reduces the stress associated with managing rental payments. Additionally, Hemlane's coordination with handymen and tenants for maintenance issues saves landlords time and eliminates the need to find licensed technicians independently.
Hemlane's cost-effective alternative to traditional property management companies is another major advantage. Landlords appreciate the easy communication with tenants through the platform, which strengthens the overall landlord-tenant relationship. Moreover, Hemlane serves as a middle ground between full property management services and self-management, allowing users to save costs while still achieving satisfactory results.
Overall, Hemlane provides a user-friendly interface, exceptional customer support, and streamlined processes that make it an ideal solution for property owners looking to automate and professionalize their rental management operations.
Intuitive and User-Friendly Interface: Many users have praised Hemlane for its highly intuitive and easy-to-understand user interface. They have found the software's design to be intuitive, making it accessible and easy to navigate. This intuitive interface has contributed to a positive experience with Hemlane.
Responsive Customer Service: Users have consistently commended Hemlane's customer service, describing it as amazing and fast. The prompt and helpful customer support provided by Hemlane has been highly valued by reviewers. The responsive nature of the customer support team has contributed to overall satisfaction with the software.
Streamlined Rent Collection Process: Several reviewers have appreciated the ability to schedule rent requests for each tenant through Hemlane. They also liked the automatic reminders and late fee application feature that helps streamline the rent collection process. These convenient features have made managing rental payments easier for users.
Confusing User Interface: Multiple users have found the user interface of Hemlane to be confusing and difficult to navigate. They have expressed frustration in trying to locate certain features and understanding how to use the app effectively.
Lack of Guidance: Several users have mentioned a lack of guidance on how to use the Hemlane app, forcing them to figure things out on their own. This has led to confusion and difficulties in fully utilizing the software's functionalities.
Misleading Landlords: Some users feel that Hemlane misleads landlords, particularly in relation to its real estate agent services. They believe that there is a lack of explanation about the involvement of real estate agents when showing properties with the lockbox feature, leading to misunderstandings and dissatisfaction among landlords.
Based on user feedback, there are several recommendations for utilizing Hemlane effectively:
- Take advantage of the trial period to gain a thorough understanding of Hemlane's functionality and capabilities.
- Push through the initial on-boarding process with existing tenants, as users have found that once this step is completed, the experience becomes much smoother.
- Consider using Hemlane without delay, as users believe it provides a great service and product at a good price. By following these recommendations, users can make the most out of their experience with Hemlane.