Home One

Home One is a software platform designed specifically for home warranty companies. According to the vendor, it offers a range of features and functionalities tailored to the needs of home warranty providers, real estate agencies, property management companies, home builders, and utility companies. With its policy and contract management capabilities, sales enablement tools, reporting features, claims processing system, data conversion services, customer support, and systems integration, Home One aims to be a comprehensive solution for businesses in the home warranty industry.

Key Features

Policy & Contract Management: According to the vendor, users can configure policies to meet specific needs and manage contracts seamlessly from listing through conversion. Contracts can be priced automatically based on customized parameters, and payments can be collected seamlessly through credit card processing integrations. Users can also email contract details and other communications to customers using pre-defined templates, and provide customers real-time access to contracts through an online customer portal.

Sales Enablement: The vendor claims that Home One enables users to manage multi-channel lead generation and allows selling agents to easily price and sell contracts through a mobile-optimized portal. The software provides pre-defined call scripts for new customer introduction or renewal calls, and automates renewals using pre-defined rules.

Reporting: According to the vendor, Home One offers a business intelligence tool that provides insights on seller agent attribution, profitability, and process inefficiencies. Users can run pre-built reports or build custom reports to gain valuable insights into their business operations.

Claims Processing: Home One claims to efficiently manage claims from initial claim to repair adjudication. The software can automatically enforce claim coverages, deductibles, and maximum contract lifetime payouts. It also allows users to identify and mobilize preferred service technicians for repairs, and monitor repair progress for effective claim resolution.

Data Conversion: The vendor states that Home One offers comprehensive data conversion services to seamlessly move existing customer, contract, claims, and other data to the platform. This aims to ensure a smooth transition and continuity of operations with minimal effort.

Customer Support: According to the vendor, Home One provides dedicated customer support services to answer questions in a professional and timely manner. The support team aims to ensure customer satisfaction and success with the software.

Systems Integration: Home One offers integration services to seamlessly integrate with existing software systems, according to the vendor. This integration aims to streamline operations and improve efficiency by connecting Home One with other business tools and platforms.