IDrive Online Backup and Object Storage e2 Reviews and Ratings

Rating: 9.2 out of 10

Score

9.2 out of 10

Community insights

TrustRadius Insights for IDrive Online Backup and Object Storage e2 are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Valuable Local Backups: Numerous users have found the local backups feature of the NAS applications to be extremely valuable. It allows them to conveniently store and access their data whenever they need it.

Reliable Backup Service: The reliability of the backup service has been praised by many reviewers. Once set up, it seamlessly performs its task without any issues, giving users peace of mind knowing that their data is securely backed up.

Flexible Access Options: Users appreciate having both a desktop application and a website for viewing their data. This flexibility allows them to access and manage their files from different devices and locations, making it highly convenient for their needs.

Reviews

97 Reviews

Great product if your company doesn't block the app

Rating: 10 out of 10

Incentivized

March 7, 2025

Use Cases and Deployment Scope

This is a consumer review, but signing in via LinkedIn forces a business review. And ironically, my company doesn't allow 3rd party apps like IDrive Online Backup and Object Storage e2. However, for the 1st week that I tried IDrive Online Backup and Object Storage e2 (before my company blocked the desktop app), it worked wonderfully. It was intuitive and backing up the local files on my computer was incredibly easy. In addition, I mapped one of my hard drives and was backing it by piecemeal (i.e., every 100 gigabytes took me a few hours). Everything was working well, and the incremental backups I performed every couple of days were super efficient. But then my company blocked the app, and after calls to my company's help desk and a call to IDrive Online Backup and Object Storage e2 tech support were not able to resolve the situation, I will be - unfortunately - cancelling my subscription. If you are using a personal computer or your company allows the app, I would highly recommend for ease of use and reasonable pricing.

Pros

Efficient back-ups of local computer
Reasonable pricing
Ability to map and back up a hard drive

Cons

Speed of backups are slower than desired

Likelihood to Recommend

Great if you have a personal computer and want to store a backup via an encrypted cloud solution. Not so good if your company blocks the desktop app.

Verified User

Contributor in Marketing (10,001+ employees)

Vetted Review

1 year of experience

Review of IDrive

Rating: 10 out of 10

February 13, 2025

Use Cases and Deployment Scope

i use IDrive to back up my small home-based business. I back up once daily. It's very easy to use, and the daily confirmation emails are great. It's much better than my old back-up program which often didn't back up when it was scheduled to do so.

Pros

Sends daily confirmations of back-up.
Always backs up as scheduled.
Backs up very quickly.

Cons

I have not yet noticed any problem areas.

Likelihood to Recommend

I have only used it for my small home-based business and it works great.

Murray Covens

Owner in Professional Services at North Texas Nonprofit Resources (1-10 employees)

Vetted Review

1 year of experience

iDrive is a great solution to automate your backup needs that is reliable and at a great price point

Rating: 9 out of 10

Incentivized

January 28, 2025

Use Cases and Deployment Scope

I use IDrive Online Backup and Object Storage e2 to do a complete daily backup of all my computer data files along with data in my external hard drives and mobile phone for my small business which it does very well and reliably. The ability to automate this task for me so I can focus on running my business without having to worry about whether or not my data is safe and secure, I have no regrets about deciding to sign up and plan to continue to use this service for as long as I have a need for it.

Pros

Automates scheduled backups of entire data files along with external data storage sources such as hard drives and mobile phones.
Enables continuous data protection which backups data in frequent intervals such as real time in addition to the scheduled backups to ensure your data is always backed up.
Sends detailed status reports after each scheduled backup so you never have to worry if data was successfully backed up or if failed.
Offers multiple ways to backup your data which includes online backup, local backup to local destination such as an external hard drive, or to an express device sent to you by IDrive in which case you just send back with the data you want backed up and IDrive would take care adding to your account for you.

Cons

The app could use some smalls tweaks such as a more intuitive interface so the user has a clearer understanding of available features and options when navigating.
The mobile app seems glitchy at times and needs refinement
Overall backup speeds are slow at times and could use improvement and more consistency.

Likelihood to Recommend

IDrive really excels at automating the backup process by allowing you the ability to schedule them as desired as well as enable continuous protection in real time so your data stays backed up. It also excels at allowing customization of not just the desired data you want backed up but also where you want the data to be back up too (online, local, or express service) as well as various sources to pull from (computer, mobile, external hard drive, etc). Only scenario where I believe IDrive is not really appropriate is if you are looking for an unlimited storage option since IDrive packages all of have a finite storage limit.

Rick Castaneda

Finance Manager in Finance and Accounting at First Brands Group (1-10 employees)

Vetted Review

1 year of experience

View profile

IDrive equals peace of mind.

Rating: 9 out of 10

Incentivized

January 24, 2025

Use Cases and Deployment Scope

I have been using IDrive for several years now alongside iCloud and I assure you I am more secure with IDrive! It's a true backup system which never deletes anything until I manually delete it within the dashboard. (Hear that Apple?). I've never had a failure and I know my data is safe and secure where it should be. I sleep well because of IDrive.

Pros

Runs in the background
Doesn't delete files until I manually do it.
Is easy to navigate
Always there for me.

Cons

Tech support should quickly assess the users experience level and speak at the users level.
Speed up file retrieval.
Lower pricing for small personal accounts

Likelihood to Recommend

It works for my needs and tech support is always there for me when I don't understand something or need help with something else. I which I had the same confidence in iCloud as I do IDrive.

Verified User

Executive in Sales (1-10 employees)

Vetted Review

3 years of experience

An ideal Cloud Backup solution.

Rating: 10 out of 10

January 20, 2025

Use Cases and Deployment Scope

After getting tired of Cloud Based services I decided to get a NAS, and have that automatically backed up to the cloud.

Spent a few hours on 'best of' lists tried IDrive Online Backup and Object Storage e2 first because of the clarity of their offerings, example vids of folks setting up and using IDrive Online Backup and Object Storage e2, and their 30 Day Money Back guarantee. This way I could see if it did what I needed.

Thankfully, it was exactly what I needed! Didn't even have to try another, or even consider the 30 Day Money Back.

After creating my account, I installed the Windows Desktop App as well as the Asustor NAS App started selecting folders for backup.

Here's where I had the only moment of uncertainty - the App offers sa lot of flexibility with Local Drives, Mapped Drives, etc... I wasn't immediately sure what option I needed, but the App is intuitive enough that I eventually found exactly what I needed after clicking into the various sections.

So, chose files for my first back up, scheduled it, pressed 'Backup now' heard it reading from the NAS and in about half an hour I got an email summary of the backup. An ideal experience!

Pros

Intuitive Desktop & NAS App
Flexible Backup Type Options
Feedback on Backup Success

Cons

Desktop App could use a 'If you need this, choose this' kind of initial setup.

Likelihood to Recommend

Worked perfectly to select files on a computer to back up, as well as directly backing up to IDrive Online Backup and Object Storage e2 from the NAS. The IDrive Online Backup and Object Storage e2 admin page on the site displays the sources clearly and I can verify what's been backed up with ease.

Great post-backup summary Email to know when it ran, how it proceeded and if there where any issues..

Darryl LeCraw

Fullstack Developer in Information Technology at Humanoid Manipulator Media (1-10 employees)

Vetted Review

View profile

Not Just a Product, but Great Service!

Rating: 10 out of 10

January 20, 2025

Use Cases and Deployment Scope

I have a home office and I'm NOT an IT person. The iDrive product seems to work well for me, but the outstanding support is the great, happy surprise! Help when I need it, how I need it, and the patience to provide what I need (I can barely spell "IT") makes iDrive a great find! Thank you!

Pros

Daily data backup
Entire system backup
Easy to understand dashboards
Easy to see backup results

Likelihood to Recommend

I'm not an IT person, I just like the service provided, especially the live phone support.

Rich Rozman, CLU, ChFC

Client Advisor in Professional Services at Brooker Insurance Agency, Inc. (11-50 employees)

Vetted Review

1 year of experience

View profile

Affordable backup solution for large amounts of data

Rating: 9 out of 10

Incentivized

January 17, 2025

Use Cases and Deployment Scope

As an event organiser and DJ in my leisure, I generate lots of graphic assets and video content. This content was primarily stored at home in a personal 4TB WD Cloud Home device, but I was looking for a solution that would let me back it up entirely. After carefully considering alternatives, such as ElephantDrive (which was natively integrated in my NAS unlike IDrive Online Backup and Object Storage e2), I opted for IDrive Online Backup and Object Storage e2 for the low price, high capacity, despite the minor inconvenience. I have a small Linux home server that has the NAS mounted through SMB, and I could set up the IDrive Online Backup and Object Storage e2 Linux client with ease and get to backup the entire NAS, so in the end the setup was not that complicated.

Pros

Affordable cloud backup
Managing backups remotely
High capacity
Linux client for servers that is easy to setup
MFA support

Cons

Slow uploads and backup process
Would like to see the ability to manage computers from the mobile app
They should work to integrate with more NAS manufacturers to provide a seamless experience
High CPU usage in the linux client during backups

Likelihood to Recommend

Great for affordable endpoint backup in the cloud, when the legal compliance required is standard and there is no need for multiple replication.

Also good option to replicate NAS devices in the cloud, given its large capacity for an affordable cost, although for that you need a NAS device that supports it natively, or a server attached to the NAS device to perform the backup periodically. A workstation attached to a NAS might not be a great idea since the upload speeds are slow and you might have to leave the computer working for days, plus it consumes quite a few CPU resources during the process.

However, for backing up workstations themselves, it can work if they don't generate too many data or the backup scope is limited to the essential documents.

I would not recommend IDrive Online Backup and Object Storage e2 for long term archiving -remember despite the large capacity, it should be considered as "warm storage". Managing huge amounts of historic data that most likely won't need to be accessed is going to be expensive.

Marc Sances Medina

Event Manager and Public Relations in Marketing at Ponent DNB (1-10 employees)

Vetted Review

View profile

IDrive Online Backup and Object Storage e2 – a great solution for Home Backup

Rating: 10 out of 10

Incentivized

January 17, 2025

Use Cases and Deployment Scope

few years ago, my hard drive failed, and I lost a lot of the stuff that was

stored on it. In order to make sure that this catastrophe doesn’t happen again,

I searched for a backup solution. After reading many reviews, I have selected

IDrive Online Backup and Object Storage e2.

Since

then, I have been using IDrive Online Backup and Object Storage e2 for more than 3 years. I'm happy

with the way it works. I'm also very pleased with the customer service. Every

time I had a question or a problem, I got a fast and helpful response.

Highly

recommended!

Pros

Cloud Drive
True Archiving
Fast

Cons

Auto update the PC App for the latest version

Likelihood to Recommend

IDrive Online Backup and Object Storage e2 can suit anyone that is willing to pay in order to make sure that

their digital assets are safe and secure.

Koby Schlissel

Project Manager in Information Technology at Knesset (501-1000 employees)

Vetted Review

3 years of experience

View profile

iDrive is a cost effective and simple solution to cloud backup

Rating: 9 out of 10

January 7, 2025

Use Cases and Deployment Scope

We use IDrive to backup all of our data files and company emails. We work primarily in 3-D CAD and those types of files tend to be very large. Also, we have a lot of graphic design artwork and images and files are also extremely sizable. IDrive helps us easily backup on a daily basis where we don't have to worry about losing any data.

Pros

The dedicated app is very convenient to use.
The additional phone app is also very easy to access and utilize
The size that they offer for the pricing is very reasonable

Cons

The overall speed of the backing up could be somewhat faster
The app itself could be a bit more intuitive to use
They can offer extended backup plans like a 3 year or a 5 year plan

Likelihood to Recommend

Being able to back up on a daily basis is very helpful as well as having a dedicated app that does this all automatically. Sometimes we do forget to modify the timing of the backup as we may be working and it's backing up automatically and our productivity slows down because our machine is backing up.

Verified User

Partner in Engineering (1-10 employees)

Vetted Review

3 years of experience

First time with cloud storage? Save time, frustration and money with IDrive.

Rating: 9 out of 10

Incentivized

December 31, 2024

Use Cases and Deployment Scope

Managing my own backups for my small business became more of an issue as business grew and more data needed to be managed. As a small business owner careful budgeting is a key to success and thus we researched various source for cloud backup and storage, looking for a cost effective system with a user friendly interface and solid 24/7 live support. IDrive Online Backup and Object Storage e2 storage was selected and fully lived up to the advertised capabilities, ease of use, and rapid access to support. Our only need for support was to answer a technical question as to how to swap out one of our external drives for a new one. Support was available within 5 minutes by phone, the question answered, and drive swapped out.

Pros

Simple to use interface
Sufficient options for our needs
Very useful tutorial

Cons

Clearer explanation of how the desktop program interacts with the web based access site and which has priority over backup

Likelihood to Recommend

Very short learning curve to get set up and run a first backup. Tutorial were especially valuable for those with minimal familiarity with online cloud backup. Pricing very good for our small business.

Robert Goldman

Owner in Professional Services at RCG Consulting (1-10 employees)

Vetted Review

1 year of experience

View profile

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Reviews and Ratings

Affordable backup solution for large amounts of data

Rating: 9 out of 10

Incentivized

January 17, 2025

Use Cases and Deployment Scope

Pros

Affordable cloud backup
Managing backups remotely
High capacity
Linux client for servers that is easy to setup
MFA support

Cons

Slow uploads and backup process
Would like to see the ability to manage computers from the mobile app
They should work to integrate with more NAS manufacturers to provide a seamless experience
High CPU usage in the linux client during backups

Likelihood to Recommend

Great for affordable endpoint backup in the cloud, when the legal compliance required is standard and there is no need for multiple replication.

However, for backing up workstations themselves, it can work if they don't generate too many data or the backup scope is limited to the essential documents.

Marc Sances Medina

Event Manager and Public Relations in Marketing at Ponent DNB (1-10 employees)

Vetted Review

View profile