Not Just a Product, but Great Service!
January 20, 2025

Not Just a Product, but Great Service!

Rich Rozman, CLU, ChFC | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

IDrive Personal

Overall Satisfaction with IDrive Online Backup and Object Storage e2

I have a home office and I'm NOT an IT person. The iDrive product seems to work well for me, but the outstanding support is the great, happy surprise! Help when I need it, how I need it, and the patience to provide what I need (I can barely spell "IT") makes iDrive a great find! Thank you!

Pros

  • Daily data backup
  • Entire system backup
  • Easy to understand dashboards
  • Easy to see backup results
  • Peace of mind
  • Easy to install
  • Easy to use
Once set up, it runs itself.
Easy to Use and understand.

Do you think IDrive Online Backup and Object Storage e2 delivers good value for the price?

Yes

Are you happy with IDrive Online Backup and Object Storage e2's feature set?

Yes

Did IDrive Online Backup and Object Storage e2 live up to sales and marketing promises?

Yes

Did implementation of IDrive Online Backup and Object Storage e2 go as expected?

Yes

Would you buy IDrive Online Backup and Object Storage e2 again?

Yes

I'm not an IT person, I just like the service provided, especially the live phone support.

IDrive Online Backup and Object Storage e2 Feature Ratings

File Sharing & Management
Not Rated
Versioning
Not Rated
Video files
Not Rated
Audio files
Not Rated
File search
Not Rated
Device sync
Not Rated
Cloud Storage Security & Administration
9.3
User and role management
10
File organization
9
Device management
9
Cloud Storage Platform
10.0
Performance
Not Rated
Reliability
Not Rated
Storage Reports
10

Comments

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