Ignition

Score8.5 out of 10

17 Reviews and Ratings

What is Ignition?

Ignition is a platform for professional services that automates and optimizes proposals, client agreements, billing and payment collection to put an end to late payments, unbilled work and mundane repetitive admin.

Categories & Use Cases

Media

1 / 7

Sales proposal workflow
Proposals fit conveniently into the sales workflow on both ends (coordinating content to create proposals, and moving from proposals to contracts/revenue); proposal automation improves sales efficiency.
Category average: 7.8
Proposal content library updates
Users can update saved proposal language and standard proposal content.
Category average: 8.1
Proposal templates
Allows users to utilize proposal templates for standard proposal layouts, with variable fields.
Category average: 8.6

Interactive proposals
Proposals are actionable; clients can select between options, choose from multiple agreements, upsell themselves by selecting add-ons, and/or sign agreements electronically.
Category average: 7.2
Proposal content tracking
Reporting & analytics around proposal content engagement and performance, e.g. what content clients spend time reading, and what content makes for a successful deal
Category average: 7.8
User permissions/proposal editing controls
Users can set appropriate, granular controls over who can view vs. edit elements of proposals.
Category average: 6.3

Most Frequent Users

Top 3 industries using Ignition.

Based on HG Insights installation data

View all Reviews

#1 most frequent

Professional, Scientific, and Technical Services

46.4%

83 installations of 179

#2 most frequent

Finance and Insurance

7.8%

14 installations of 179

#3 most frequent

Public Administration

7.3%

13 installations of 179

Verified User

C-Level Executive in Finance and Accounting (1-10 employees)

Use Cases and Deployment Scope

In our firm, we use Ignition for practice management, contract tracking and proposal building. The software allows our team the ability to build customized proposals for our clients. The software also allows us to update proposals so that the infamous 'scope creep" does not affect our bottom line. Being a cloud based product also helps.

Pros

Building proposals
Combatting scope creep
invoicing and payment

Cons

May not be a good fit for smaller firms
Get pretty expensive with additional users
More features needed for lower tier plans

Return on Investment

Streamlined our contract proposals and engagements
Improved bottom line by updating proposals for scope creep
Allows firm leaders to focus on more strategic goals

Usability

Other Software Used

Anchor, Google Gemini, MileIQ

Veronica M Duckett View profile

Managing Partner in Marketing at MAVENTRI (1-10 employees)

Pros

Automatic Payments: You set up a proposal to collect payments once and you don't have to worry about bugging the client for payment every month.
Amazing support: I have always received answers from the support team within the same day. They are very patient and understanding.
Integrates with Xero: It integrates with our accounting software, making reporting faster.

Cons

I would love to see it really support other industries better, like Marketing. There are workarounds for invoicing and set up, but it could be easier.
I would love the option to be able to send the client a single proposal with different options and allow them to select which one they want to move forward with. Right now we have to send a proposal for each option.
I would love for there to be user permissions where certain users can log in to see the proposals they are associated with without seeing everything.

Return on Investment

It has made our workflow 100% faster. We can send out a proposal within hours of receiving the lead. This is all because of the saved service libraries.
We don't really have to worry about collections from clients. We can set proposals for auto payment and require payment on signature.

Alternatives Considered

PandaDoc and Proposify

Other Software Used

Avaza, HubSpot, Xero, Slack

Christopher Dulin View profile

President in Corporate at Cashiola, Dulin & Hassett pc (1-10 employees)

Pros

Proposal process. PI makes it easy to create and send proposals to new and existing clients, collect their payment info, and get signature on the engagement letter.
Easily identify engagements that will be expiring, so we can begin to assemble a renewal.
Communication to and from the client during the proposal process, which keeps everything associated with the proposal together in one place.

Cons

The charge back process is messy and not transparent enough. When there is a charge back, PI deducts the amount from other payments settling on the same day, and does not provide a break down of the amounts. This makes it impossible to track without getting help from support.
PI should send email alerts monthly (or at some interval determined by user) for expiring engagements.
PI should allow the client to make service selections -- we should be able to offer 2 or 3 options under a service offering, and the client chooses and sees the impact on monthly/annual pricing.
PI should allow for more than 2 templates (Business and Individual).
PI should integrate with Jet Pack Workflow to automate the creation of new jobs once a proposal is approved.