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PandaDoc

PandaDoc

Starting at $19 per user/per month
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Overview

What is PandaDoc?

PandaDoc headquartered in San Francisco offers their eponymous electronic signature platform for sales teams, containing sales proposal automation and CPQ (configure, price, quote) features, and integration with CRMs.

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Recent Reviews

The Ease of PandaDoc

10 out of 10
March 06, 2024
Incentivized
It makes sending enrollment agreement super easy, especially since it works with HubSpot. Most of the time I don’t have to enter in …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Video Reviews

2 videos

Product Review: PandaDoc's Template Editor Keeps Contracts Customized, But Consistent
04:29
PandaDoc Takes Document Management Into Digital Space For Fast Creation & Easy Tracking: User Review
02:30
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Pricing

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Essentials

$19

Cloud
per user/per month

Business

$49

Cloud
per user/per month

Enterprise

Contact sales team

Cloud

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.pandadoc.com/lp/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Best integrations for PandaDoc (for beginners)

YouTube

Sending & tracking documents in PandaDoc (for beginners)

YouTube

How to create pricing tables with PandaDoc (for beginners)

YouTube

How to edit a PandaDoc template (for beginners)

YouTube

How to create a PandaDoc template (for beginners)

YouTube

How to eSign with PandaDoc (for beginners)

YouTube
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Product Details

What is PandaDoc?

PandaDoc provides a document workflow automation platform designed to help fast scaling teams accelerate the ability to create, manage, and sign digital documents including proposals, quotes, and contracts. PandaDoc boasts users among more than 50,000 organizations, taking the work out of document workflow.

PandaDoc Screenshots

Screenshot of Custom-designed themes, templates, embedded rich media, and interactivity to give every deal the opportunity to get noticed.Screenshot of Automatic notifications, on-the-fly editing, CRM Integrations, and integrated eSignatures.Screenshot of Reporting, with drill down to the deal level with proposals, to pick which deals to include (or exclude).Screenshot of legally binding eSignaturesScreenshot of Centralized communications to streamline the negotiation process, and make revisions in real-time in a single location.Screenshot of Document analytics displays what’s really happening after documents are sent with real-time reporting on engagement and activity on the documents. This enables teams to respond faster to prospects.Screenshot of Drag-and-drop editing that helps build proposals faster, with a choice of 750+ ready-to-use templates, available at no additional cost. These can be customized with dynamic versions.

PandaDoc Videos

PandaDoc Vs. Other eSign Tools
Whether you are an independent contractor, sole proprietor, small business, medium-sized business, or large enterprise - digital contract management platforms are designed to keep you on schedule with agreements as well as organized should you ever need to refer back to a cont...
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PandaDoc Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

PandaDoc headquartered in San Francisco offers their eponymous electronic signature platform for sales teams, containing sales proposal automation and CPQ (configure, price, quote) features, and integration with CRMs.

Google Drive, DocuSign, and Dropbox Sign are common alternatives for PandaDoc.

Reviewers rate Vendor post-sale highest, with a score of 9.9.

The most common users of PandaDoc are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(469)

Attribute Ratings

Reviews

(1-25 of 270)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use PandaDoc to draft and submit Business Proposals as well as send clients our terms and conditions prior to them signing up with us as customers. The reminder system and templatization greatly speeds up the drafting and sending of these documents, and the collection of the digital signatures ensures we are compliant legally. This helps us send proposals much faster and easily keep track of the progress and viewing of the documents by our potential clients.
  • Templatization of different documents
  • Reminder system to remind clients to view and sign documents
  • Easily save different pages as templates to add or remove them from future documents
  • Easily collect signatures from clients and view the progress of all documents in one dashboard.
  • The design of the documents is a bit limiting when compared to something like word or Google Docs.
  • It's not immediately clear on how to add custom images
  • The learning curve to design documents is steep at first but becomes easy after a couple designs.
PandaDoc is well suited for companies that send proposals and terms and conditions to customers for collection of digital signatures. It really helps that you can templatize your documents and have collaborators help you finish the document for you. The dashboard is also a game changer as it gives you one place to view all your active documents and the status of them. You can even use this to collect payments as it integrates with software like QBO.
March 06, 2024

The Ease of PandaDoc

Score 10 out of 10
Vetted Review
Verified User
Incentivized
It makes sending enrollment agreement super easy, especially since it works with HubSpot. Most of the time I don’t have to enter in numbers myself, so it makes for a much quicker turn around. I also love being able to change the expiration date since everyone has different enrollment deadlines! This way, they’ll know when things need to be completed.
  • Filling in information for HubSpot
  • Ease of use for those who are technologically challenged
  • Ability to create several templates for all different instances
  • Once a document expires, I wish it was a little easier to renew it.
  • Recently, delivery has been failing, even though email address is correct, so I have to go in and generate a link to send them. Hopefully this is fixed soon!
The functionality is endless and could be used for mirage of things. Since you can create your own templates, it opens a world of possibility. You could use it to create waivers, enrollment contracts, freelance contracts, leases, etc
Score 10 out of 10
Vetted Review
Verified User
Incentivized
As a Career Advisor I have a number of documents that are forms.
Mock Interview Feedback form for IT and Medical Assisting students
Graduate status form for all students to fill out before graduating
Externship signing pages for employer/Program Director/student to sign
EXIT sheet signatures for six departments
Employer verification form
Graduate employment verification form
Waiver for employment form All of these forms save time and remain uniform making job streamlined.


  • Answer questions quickly
  • Advertise new uses for the site
  • Explain the use of the software in an easy to understand manner.
  • Sometimes one has to delete the document and start over, I found this works best when I cannot get form to let me go back to a response which I need to delete.
PandaDoc is great for use of one form to one person, easy to implement your prompts.

PandaDoc is great for multi-use forms sent randomly or in a group.
Roman Gurule | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use PandaDoc for all of our client contracts including the contract and payment integration with Stripe. It allows us to seamlessly interact with clients and eliminates all paper. For the most part we use it on desktop but have used the app to monitor signature and payment status as well as generate simple contracts.
  • Contract Management
  • Template Language
  • Payment Integration API
  • User Interface
  • Competitive Pricing
  • N/A
I'd recommend PandaDoc to any small business that executes contracts. It's very straight forward to use, allows you to duplicate contract language for similar clients. and the dashboard has just about everything a business owner and/or executive would like to see. I cannot think of a better document management system.
Digant Oza | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It’s fantastic esign software for signing documents.its very fast reliable and it’s with certificate because sometime without certificate some authentication is not allowed so it’s very good.
  • Signing documents
  • Confirmation of wanted documents
  • Confirmation of completed documents
  • User friendly
  • Cost effective or no costs involved
  • Some of the features are not there which should be include e.g circle as appropriate in monthly,biweekly or weekly
  • If we use check boxes more than one than it will not finish the document if only one check box clicked.so optional check boxes are not working.
Very nice in user friendly and fastest possible plus confirmation of each document has been viewed and completed.

other ways more than one check box should be available and if only one check box clicked (as required) than it should allow finish the document.
Lonnie Ayers, PMP, CSM, Capt. USAF (IRR) | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use Pandadoc to prepare NDAs, Professional Services Agreements, Master Services Agreements and Statements of Work (SOW). I have used it as well to invoice with and receive payments from clients. It helps me with templates, and as well, it is integrated with Hubspot, my marketing and sales platform, which means I can generate most documents directly from a contact record and it will fill in all the fields I have predefined using tokens.
  • Integrates with Hubspot
  • Stores reusable items in a content library
  • Accepts payments (greatly reducing payment friction)
  • Provides many useful templates.
  • The table builder could be a little more robust.
  • It can be difficult to figure out which token to use so it can grab the info from Hubspot
  • It could offer better integration with meeting tools so you can go over proposals with clients.
It is ideal for going from phone call (or even while on a phone call) to sending an NDA or SOW out to a client. I have done this often, and have found the faster I get them out, the higher the likelihood of getting a signature. While it is more than capable for many proposals, for very complex proposals, numbering in the 100s of pages (not uncommon for complex ERP proposals), it is not the right tool. If you incorporate Powerpoint Slides in your proposals, it is not great for that either.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Use it to complete agreemetents with new clients, or to change the terms of our service.
  • Pulling information from hubspot
  • auto fillig accurately
  • quick edits and approvals
  • easy for end use to, complete and .
  • variables can be a little wonky to use
  • not always clear how to make edits
  • doc recovery is hit and miss
Well suited for smaller orgs with simple contracts. Not sure how it works with other docs.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our company relies heavily on efficient, secure, and user-friendly solutions for sending documents to our clients for signatures, and PandaDoc has consistently exceeded our expectations.What stands out most is the ease of use. The interface is intuitive, making it straightforward to prepare documents for sending and signing. This user-friendly aspect is not just limited to us as senders; our clients frequently commend how simple and hassle-free the signing process is on their end.
  • Easy to customization to each customer
  • Ability to combine one or two documents in a go
  • Documents are safe to deliver to the clients
  • Integration capabilities
  • Mobile App functionality
  • Pricing flexibility
PandaDoc is highly effective for streamlining document workflows that involve signatures in contract and agreement, sales processes, HR documentation, real estate transactions, financial services documentation and many more. However, for complex legal documentation, real-time collaborative editing, and scenarios requiring extensive offline access or sophisticated text editing, other specialized tools might be more appropriate.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
PandaDoc's is our electronic signature solution. It is integrated with Salesforce so all contact information is integrated into the license orders and statements of work that are sent for signature.
  • Integrates with CRM
  • Provides a simple interface
  • Easy to follow instructions on use
  • Opening directly through my CRM brings me to a different interface than if I open it directly which can make finding docs a little harder when going directly to the App itself.
  • Eliminate any ads or fundraisers
I've only used PandaDocs for sales to get signatures on sales documents. It is very well equipped here and integrates well with our CRM. I have used other e-sign products in the past and PandaDocs is equal to or better in most scenarios for my work.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
The issue was before we used to print to sign the documentation, for customers, new hires even approvals inside of the organization, so now we just built the document that it's necessary to sign and approve and s easy, as select the approvers (to sign) to follow a flow, then with a click on send and the received to review and sign.
  • capability to apply a flow to sign but sometimes it can be confuse about who will sign the document.
  • Very easy to upload and sign a document if it necessary.
  • Easy to track the status of the document that we send to sing
  • Pretty good dashboard to track the documents.
  • the PandaDoc deployment helped departments as HR, Sales, IT, Compliance, even supervisors and managers
I love it because is very easy when it's necessary to send a document to sign to another person but sometimes it's complicated when you establish a flow and all of the participants needs to sign the documents, beside that it very capable to do integrations with other applications as well where it makes easier the daily tasks.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I just find it very easy to use. Everything is intuitive and it's where it should be. While trying to operate, buttons are locatable, and the workflow is very fast and simple. Also, it helps our clients to comply almost immediately. In case anything gets "lost", the reminders get in action to make it work. Having folders makes it easier to locate files. Adding signatures and signers is also very easy.
  • Folder organization
  • Signature assignment
  • Reminders
  • Easy to use
  • Speed
  • Editing after loading a file and changing assignees
  • Easier way fo find a file to send reminders
Small companies that don't have a lot of budget to spend, and are in need of contract signing, following up on pending signatures or drafts, sending reminders.
It's a good way to start a path to compliance while not having a lot of money to assign to this issues, and getting the organization in a workflow mood.
Score 10 out of 10
Vetted Review
Verified User
PandaDoc has been used to get consent and e-sign for any social events that we plan to get collaboration from our friends and colleagues
  • Workflow of assigning attributes to various signing parties
  • Reminder notifications for people who might have missed the initial commique
  • Tracking status of various signatures sent
  • After you have sent a doc for signing and if you want to remove or edit one of the recipients email address or remove him/her altogether from the initial set of participants should be made available to at least admin user
Well suited for bulk send
Price factor should be attractive enough for monthly or month on month users !
November 29, 2023

I love fuzzy pandas

Tristan Keelan 🏒📊 | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use PandaDoc for my entire sales process starting with NDA's, then proposals, then contracts. It enables me to execute assignment selling that keeps my customers active in the process, while providing them with an easy experience and high quality documents to consider at the various levels of execution.
  • Embed dynamic content like videos, images, tables, etc. into proposal documents
  • Drag and drop signature and field organization
  • Templating for future use
  • Reporting on page views for insights - it's there but could be more robust.
PandaDoc doesn't overcomplicate things when it comes to building documents - but also creating signing orders. It's so easy to choose the order documents get signed, that there's zero additional coaching required once a document is out there for circulation. Additionally, the tools for dynamic document creation are amazing. One of the best things I do is embed existing video content into proposals so that I can provide the content without making a document unnecessarily long via text, while at the same time my customers don't have to link off the page to watch the video. It's a huge element of my proposals.
November 29, 2023

Panda Doc is great

Adam Cannella | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
With online clients, I can't have them sign new agreements in person.

Panda doc makes it easier to sign on new clients abroad quickly with minimal hassle, without having to send an agreement via mail.

It's also great because you get notified if someone has viewed the document and of course signed the document

  • Sign new contracts for new clients
  • Renew contract with current clients
  • send out proposed contract to potential clients
  • improve user interface
  • make it easier to to upload pdf documents
  • make it easier to copy and reuse old ontracts
Panda sign is well suited to signing new clients abroad, sending them documents that can be digitally signed is really useful, it makes the onboarding process for me way more streamlined and hassle-free.

it is less appropriate for in-person clients as I can have them sign their contracts in person during their first personal training session with me.
Twyla Rogers | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
PandaDoc has been a game-changer for us in terms of cost savings. It has all of the same tools as the other companies but at a fraction of the price. We love using it and haven't had any complaints!
  • Cost savings
  • Edit and send documents easily
  • Organization/creation of templates
  • Not going to spam
  • Copying and pasting fields to different document pages
It's great for sending electronic documents for a signature at an affordable rate.
Kat Olarte | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
- E-signature tool - Beautiful proposals - Complex quotes - Workflow automation - API for integrations - Salesforce integration - Central repository for documents - Bulk sends (mail merge) - Document analytics - view if proposals were seen by the recipient & tracking of stages for documents - Forms to collect data and export to CSV - Canva design integration - Presentation mode - (like Powerpoint).
  • Complex quoting.
  • API integration for cross platform communication and automation.
  • Easy signing experience.
  • Easy user interface.
  • Excellent engagement and willing to partner with clients.
  • Fantastic training resources (1:1 sessions, webinars, micro-videos, on-demand, articles).
  • Beautiful proposal designs.
  • Integrations - HR, CRM, Payments, CRMs. (Salesforce, HubSpot, Pipedrive, Zendesk, Greenhouse, Lever, etc).
  • Online Notary.
  • Online Fax.
If you run a business, then you must use PandaDoc. You can use it for HR, IT, Finance, Sales, Operations, Customer Success, etc. Excellent for complex proposals with a beautiful design. Document analytics helped me track the status (sent, viewed, and completed). If a document wasn't viewed, I'd follow up to help close the deal quicker. The integrations allowed for a seamless experience. I can create and send a document from the CRM and when it's signed, it saves the opportunity. There are triggers to change the status to complete and automation to save the document to a folder for accounting to process and operations to proceed with deliverables. It helped with cross-departmental communication and allowed for more team productivity.
September 21, 2023

Saves time

Score 8 out of 10
Vetted Review
Verified User
Incentivized
PandaDoc allows us to receive official signatures on approvals and we can easily save the documents as a PDF. It is very user friendly too!
  • User friendly
  • Notifications
  • Templates
  • Connectivity - I lose the connection to our CRM often
PandaDoc allows us to receive approvals on a customer’s logo. Once they sign this they aren’t able to come back later and say they didn’t approve it and need a refund.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We needed a tool that speed up our document signing process and delivered a smoother customer experience. We evaluated based on the core functionality, integration into our CRM and a system that also enabled the right guard rails to be placed for our Sales team.

Pandadoc solves all of these problems above and also added additional functionality to our tech stack by offering forms and also templates we could use through the Sales process
  • Document signing
  • Easy to use Sales presentation templates and content
  • Online forms for signatures
  • Link to Pipedrive
  • The visibility of who has completed but not fully signed. I love the dashboard but have to consistently scroll to get back to where I was looking and find interesting agreements to surface where we have not counter signed yet.
  • More calculated fields that are custom to us
Perfect for any product where you need contracts and agreements signed easily. It just works
Score 9 out of 10
Vetted Review
Verified User
Incentivized
PandaDoc was used to send sales quotes. It simplified the process of sending quotes and allowed you to keep track of the quote once it was created. The fact that it's easy to use and very easy to train someone to use is the start of what makes it a good product.
  • If you need a template PandaDoc has plenty for you to tailor to your specific needs.
  • Obtaining electronic signatures for your quotes and the ability to store the quote is a PandaDoc plus.
  • It's very easy to use. Simple yet professional.
  • It works with HubSpot but not like I'd like.
  • It's hard to find fault with PandaDoc, what it does it does well.
  • Sometimes customers can't open documents but I don't necessarily know that it's a PandaDoc issue.
It's great for sending quotes, it's user-friendly, would be great for someone who needs to create various document templates, especially documents that require signatures. You can create a template and replicate it for use repeatedly. It helps you to track the progress of a quote once it's sent. It's good for a company that sends high volumes of quotes, especially for the sales side of things.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
We use PandaDoc to create, submit, and track our contracts and proposals. We needed a way to create templates covering several different use cases, that also tracks the viewing process from start to finish as well as connecting to our CRM. We use PandaDoc very, very frequently. Having living documents with dynamic fields speeds up our process immensely and reduces the bottleneck that commonly comes with monitoring contracts and supporting our clients to sign.
  • Custom templates
  • Connectivity and integration
  • Document lifecycle tracking
  • Dynamic fields
  • The UI is clunky, resulting in a frustrating UX
  • It often freezes, resulting in lost work
  • We experience seemingly random failures that result in lost work
  • It is not a great sandbox experience for novice users, which is generally the case for the people executing tasks with the software
It's great if your document process is relatively boilerplate and consistent. If you need to make edits to these documents, it's not intuitive and often results in lost work, and inconsistent presentation. This is 100% a UX issue, as with enough training it could be addressed but I feel the daily user needs this to be very easy to use and navigate.
It shines when it comes to integration and tracking the lifecycle of the documents.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Overall i think Panda Docs is excellent for document collection and onboarding. The process from start to finish is so easy that anyone could pick it up. I would highly recommend them to anyone who has a business that wants to be fast and efficient with everything they do. Panda Docs have saved us so much time and money in our few years we have been using them.
  • Efficient
  • Easy to Use
  • Reliable
  • Remembering clients details
  • Easier to amend details
  • To send docs out pre stacked
I use Panda Docs daily and it is so efficient and useful. Its saves us sending loads of documents via post and then waiting for them to be returned. I would say we send around 100+ Panda Docs and it makes like so easy for our clients. I would highly recommended using Panda Docs.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are a painting company that uses PandaDoc to digitally execute customer contracts.
  • Ease of use on client end!
  • Seamlessly incorporating payments.
  • The site has become 'glitchy' lately; cannot properly edit or add email addresses easily
It is easy to incorporate the link to executable doc into our own email documents.
August 17, 2023

Panda Revolution

Jeff Keeney | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Before PandaDoc, we utilized conventional products like DocuSign. As we began to scale our sales team, having a product that wasn’t license or usage restrictive and still allowed on the fly modifications became much more important. Now instead of static contracting, we are able to incorporate, modify and provide incentives and overcome objections, all part of the sales process. This has led to fewer misunderstandings regarding “we owe”, faster turnaround on agreements, more sales, and sped up vendor onboarding with large auto groups.
  • Complete or modified access to the platform which reduces contract errors.
  • Incentivize accuracy and empowers team members to help during spikes.
  • Overcome obstacles by valid modification of contract.
  • Reduces number of stalled or failed deals and increases CSI
  • Provides accurate take of the tape for sales review post completion
  • Integration of a more robust offline functionality as maintenance, rolling restarts etc can prohibit usage until resolution.
  • More robust reporting options
  • Seem less integration going from desktop to mobile
This is really a wonderful product and the deployment team and support have all been supercalifragilisticexpialidoscious! While PandaDoc can function locked down, it thrives and drives sales when there is room for originality. The only issue I’ve experienced has been related to the modification of the actual price in the agreement. It is easy to update signers and agreement-specific items but money..no I have to start over…but even that is only a 2-minute process. And twice the tool locked up for an afternoon..offline access to our forms may resolve that from repeating.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Manage all documents from lead generation and contract management to final stage agreements
  • very user friendly
  • easy to add and remove contributors
  • great for stylistic uniformity in documents
  • even after most recent major update, occasionally have trouble finding correct line breaks between pages in longer documents
Very well suited for cultivating & onboarding new clients
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use PandaDoc to send contracts to my clients. Using PandaDoc makes it very easy for my clients to sign up online. Many clients do not have scanners and printers and do not have the ability to print out, scan and email back contract documents to me. This makes it very simple for my clients to be able to sign online. It is very efficient and allows me to be more productive, make more sales and earn more money.
  • Signatures.
  • Date of contract.
  • Able to fill in credit card information.
  • Able to include descriptions of the products being sold.
  • when filling in credit card information, the cc must match the the person's name, this is a problem when the wife signs the contract but uses her husband cc. there should be flexibility here.
  • "TEXT" box needs explanation, clients don't know what this means.
  • click boxes don't allow me to put in any explanations
It is Well suited for getting signed documents fast It is not well suited for those without computer knowledge/savvy.
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