TrustRadius Insights for ITProTV are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Recommendations
Based on user reviews, ITProTV receives the following recommendations:
Consider ITProTV for a broad range of IT certification training topics. Users highly recommend an ITProTV subscription and praise the platform's content, including specific courses like the CEH V11. They suggest starting with the Getting Started and Novice videos for beginners.
Take advantage of the Virtual Labs feature and utilize both the videos and notes for studying and test preparation. Users advise taking notes while watching the courses to absorb the knowledge effectively.
Explore the free courses and try the platform before making a decision. Users recommend comparing ITProTV to other training providers in terms of pricing and content variety to recognize its value. They also suggest checking out membership promotions and different licensing levels.
Overall, users highly recommend giving ITProTV a try for IT certification training needs. They emphasize the quality of the content, flexibility in training, and staying up to date with industry standards. Additionally, they highlight the helpfulness of the videos, practice tools, webinars, and practice tests available on the platform.
ITProTV is being used by me (the only IT person in the company). I have obtained my CCNA R&S and my CCNA Security [certification] from ITProTV. I love their way of teaching a subject, by taking their time and explaining every single piece. Also, they go over the exam topics one by one (that way you know that you are learning everything for the exam).
Pros
Labs
Explaining every topic
Practice tests
Customer Support
Cons
More videos
Likelihood to Recommend
Well suited for people trying to obtain any certification offered by ITProTV
ITProTV is unfortunately not used by my organization. In this industry, if one is stagnant, they are quickly left outdated and perhaps unemployed. ITProTV has given me the tools that I need to keep current, without leaving it to me to do all of the "heavy lifting". Instead of scheduling study time that is dedicated to a sometimes tedious subject matter, I find that I look forward to viewing their courses much like someone looks forward to their favorite sitcom. The combination of practical scenarios from experienced instructors, and their parallel focus of ensuring those seeking certifications get the information they need to pass, really sets ITProTV apart from other services. I didn't begin my subscription hoping to improve my value with my company, but there has been a direct relationship between the two. I hope ITProTV holds to its values and continues to make keeping my skills up to date as entertaining as possible. My only complaint is that there is much less Don Pezet hosting shows! WHAT HAVE YOU GUYS DONE WITH DON!?
Pros
Their content, instructors, producers, and management understand the value behind quality audio/visual content. This really has an impact for me, because I actually look forward to viewing "episodes." Instead of stressing out trying to conduct research, I get time to relax and learn/re-enforce skills that ease the pressures inherent to my duties at work.
The additional tools to supplement the courses and the organization of course material was once a minor complaint. However, I think ITProTV has found a comfortable format that is intuitive, simplistic, and aesthetically pleasing. This is just one example where I've found that over time, they are actively exploring and implementing ways to improve their platform. I'm not talking about Windows 10 "improvements." ITPro obviously values their clients, and takes pride in their services-- and there are very few companies these days that I can confidently make such a statement about.
Active engagement is key when attempting to teach material and there are a variety of learning/teaching styles. With few exceptions, I believe that ITProTV has chosen hosts who feel more like co-workers who want to help each other out, help them develop themselves, and give them the tips, tricks, and tools to be able to do so.
Certain membership tiers allow you to download content, which is extremely helpful for someone like me, who has to travel frequently. Especially when going internationally to areas that may not have the infrastructure conducive to stream video.
Support is quick, friendly, responsive, and even follow up to ensure any problems have been resolved-- and not just asking that one fill out a survey, but genuinely putting forth effort into incident resolution.
Similar services offer a spotlight approach to their subject matter. It may seem on the surface that ITProTV lacks in variety compared to others. The courses offered by ITProTV are chosen because they are the most widely encountered technologies used in businesses worldwide. This "laser light" approach allows them to focus on what beginners and professionals require.
Cons
It's not terrible, but I'd really like to see some improvements in their mobile apps.
One of the hosts (I can't think of her name) is somewhat distracting because she seems nervous or lacks confidence. I've wondered at times about the decision to put her in front of the camera.
Don Pezet is such a good instructor that I'm disappointed when he is not included in newer content.
ITProTV really felt (in the past) like Google once did, a family of individuals working towards the common goal of enriching the experience of the customer. When Wiley became involved, I was concerned that things might change for the worst. So far they haven't, but it is still a concern that ITProTV could eventually lose focus and lose the values that I appreciate.
Likelihood to Recommend
I've encouraged co-workers and non-coworkers to watch the live streams of ITProTV. Unfortunately, my company currently uses CBT nuggets (none of the people I've asked like it/utilize it), but those who do take the suggestion often ask the same question: Why do we not use ITProTV instead of CBT?
I met a young man who was in his final year of college pursuing an accounting degree. He asked me about the IT industry. I suggested he look at ITProTV in order to see if there is a subject he's interested in. He immediately signed up, and while working two jobs and going to school, he managed to get his CCNA and pass the Microsoft 70-410 within 6 months. We hired him. If you just want to hone your skills, ITProTV delivers. If you are seeking certifications, ITProTV delivers. The only demographic that I can imagine where it would be unsuited, is simply for those who are ignorant that nearly every industry involves some form of technological understanding. ITProTV is good for end users "non-IT personnel", as well as those supporting end users.
VU
Verified User
Engineer in Information Technology (51-200 employees)
I currently use ITPro.TV to aid my studies towards CompTIA Security+ & Cybersecurity Analyst (CySA+) qualifications through the Cyber Ready Scotland programme. This was recommended to me through my workplace but all studying is done in my own time.
Pros
Videos are clear and concise. I also love the length of them as they are "bitesize" chunks. The transcripts being provided is also a very good feature.
The lecturer (Wes Bryan) also seems knowledgeable but also very down to earth, which makes listening to him easy and fun.
The practise labs are very well documented and easy to follow.
Cons
Videos can sometimes seem a little quiet across the board on the desktop version, mobile version volume is fine however. The desktop site's help button can also be a little obstructive and it would be a nice feature if the course list scrolled independently of the main window.
The mobile web version tends to crash when the videos are placed into full screen mode. I have noticed this on my Android running v8.1.0
The labs (as far as I can see) do not support a copy/paste feature; this means exercises that require powershell scripts need them to be typed manually each time.
Likelihood to Recommend
ITPro.TV is well suited to all users looking to gain further knowledge and is a great overall learning tool. Knowledge is communicated clearly and potentially difficult concepts are broken down with simple examples or anecdotes.
Self-study program for individuals preparing to sit IT exams. People are able to study at own pace and rewatch videos for review. They are also able to take practice exams and utilize online labs.
Pros
Content explained clearly.
Topics are not rushed, but yet explained clearly in each short video
Topics broken down into logical order
Cons
Only complaint and which keeps me from giving a 10 rating is that I like to watch the videos on a TV. And only Amazon Firestick and Apple TV apps are supported at this time. I think a compatible Android TV app is needed.
Likelihood to Recommend
Well suited for people studying for exams, but not if you wish to watch videos on a bigger screen.
My organization is not currently using ITProTV. I've been using it to further my own education and personal development.
Pros
Practice labs
Practice exams
Multiple multimedia outputs for various learning methods
On demand access for timing
Cons
The sessions are lengthy 30-60 minutes in duration. For those with ADD taking frequent breaks might make more sense.
Q/A features to administrative staff relating to subject matter might be helpful, or have it highlighted better on the site.
Likelihood to Recommend
Well suited for learning job functions that can be applied to the real world directly from objectives. It is a lot harder to apply learning when your focus isn't on what you are studying.
We are using this program to train the IT staff. This provides us with the opportunity to keep our staff informed and broaden our understanding of new concepts.
Pros
Keeps my staff up to date on testing and processes for certification.
Allows me to use the App to watch or listen to programs on my phone.
Has great customer support for when we have issues and problems.
Cons
The length of programs is too long.
Better notices for incomplete classes or session.
Likelihood to Recommend
This is great for people to use at home or on the road. If you can't afford to send someone to a Windows 2016 server class for a week, this is very good test prep.
ITProTV is really an incredible platform. I'd heard of them in advertisements on a number of podcasts I listen to so when my supervisor mentioned she was looking into cost effective training for our team I mentioned ITProTV right away. I've been throughly impressed with the amount and caliber of the the content provided by ITProTV again and again over the past year. The videos are truly fun and engaging and the hosts aren't simply reading off a power point slide. Additionally, although the videos are divided by topic/content area, they are split into ~30min. chunks so you can watch a video in one sitting without having to commit too much time. The navigation and UI is very well thought out though I wouldn't mind having a more responsive search feature. ITProTV really does cover just about everything an IT team could want from entry-level hardware/software topics and technologies to advanced certification training. The business plan (which our team has as opposed to the individual plan) also includes Transcender practice tests. My supervisor can see how much (or how little) I'm using the platform which allows her to justify the purchase as a budget item or decide to allocate monetary resources elsewhere.
Pros
Amount and quality of content is great, plus the instructors are entertaining
The user interface is easy to navigate and the videos can be streamed to just about any platform
The Transcender practice tests in the subscription plan we have are practically worth the price of admission
Cons
The search feature is good but not great
I'd like to see more content on Enterprise technologies like Splunk, Ansible, Chef, Vagrant, Docker, etc. Some of these are prohibitively expensive to get and use in a test environment or have a notoriously steep learning curve. Sifting through online documentation is probably the least engaging and useful way to learn about them as well.
I'd like to see even more content geared toward cyber security. This is a huge and growing field, but the amount of content currently on ITProTV for cube sec is relatively small in relation to the other content they currently have.
Likelihood to Recommend
ITProTV is GREAT for smaller teams looking for a cost effective solution to help their team members skill-up and stay up-to-date on current tech and certifications. It's equally good for larger teams who wish to have a ready available resource for their team members to access and train. The ability to stream to multiple platforms (desktop/laptop, mobile, smartTV, etc.) means that you can access the content anywhere. If a team is only acessing the content infrequently or doesn't need the Transcender practice tests then an individual plan may be best. If there is only one technology that a team is focusing on (Apple certification, MCSA certification, etc.) then this may not be the most cost effective solution.
We use ITProTV in the Technology Department. It helps solve the problem of training. It is difficult to plan specific training days and we now have the flexibility to train when we need to and train on the topics that we need. I use ITProTV myself for project management training and higher level training and my team members use it for training specific to their duties.
Pros
The content isn't dry. There is a good balance of humor and training and is more engaging than other options.
Work at your own pace is great! I would never be able to dedicate multiple days for training, so ITProTV helps me get a few episodes of training in per week and on my own schedule.
The content offerings are great. It isn't just Comptia or ISC. LSS, GIAC, Cisco, Microsoft, and many other vendors are used which makes this a powerful tool for a wide scope of training needs.
The labs are fantastic. Other trainings might speak in theory about how things will look on the screen, but being able to fire up a VM and click on changes is a key part of the learning process.
Cons
The episode download feature could use a little work (speaking about the Android experience). When you download the episode, you need to go to downloaded in ITProTV instead of just playing on the normal episode content screen. It works well for what it is, but it would be nice to have the downloaded content play straight from the episode screen.
I've had a few little issues with the Roku. It works great, but there have been a couple times when I needed to contact support because the Roku kept saying I wasn't a subscriber. The problem mostly resolved itself, but I still occasionally get the message. It isn't a huge deal since I can still access the content on Android or through a web browser.
I would like to see an al la carte for school education. Currently, we must contact a sales rep for one-off trainings, like A+, Network+, etc. (the sales reps are phenomenal... so that isn't much of an issue!)
Likelihood to Recommend
My team and I love the ITProTV subscription, but I do understand that some hands-on people might be challenged when the content doesn't include labs. Not everything has labs and that's ok by me. For those that need flexible training and access to Transcender practice tests... this is a no-brainer.