TrustRadius Insights for JAGGAER are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Highly Customizable User Interface: Users have expressed that the user interface of SciQuest's Spend Director is highly customizable and user-friendly. Many reviewers have stated that they appreciate being able to easily personalize their interface to suit their specific needs and preferences, allowing for a more tailored and efficient experience.
Extensive Documentation: The availability of extensive documentation has been praised by users as it allows them to easily find information on how to perform certain tasks within the system. Several reviewers have mentioned that the comprehensive documentation provided by SciQuest helps them quickly troubleshoot issues and learn new functionalities, enhancing their overall usage of the software.
Convenient Repository Feature: Users commend the convenience and easy access provided by the repository feature in SciQuest's Spend Director. Multiple reviewers have highlighted this feature as a valuable aspect of the software, consolidating all contracts in one place, making it effortless for users to locate and manage important documents related to procurement and purchasing processes.
We use JAGGAER as a Requisition to PO solution and we also process invoices through JAGGAER. JAGGAER helps automate parts of our procurement system through the approval structures we have setup over the years with our staff. It has taken out much of the manual work behind requisitions and invoice processing.
Pros
Automates workflows very well
Notifications into user inboxes is fantastic
Managing users in general is effortless
Cons
The UI is pretty dry form a user point of view (I've heard this many times by end users over the years)
Documents look the same for the most part (for invoices, reqs and POs)
Possibly some updates other types of data exports
Likelihood to Recommend
Over the years, I've learned how to navigate and manage through our JAGGAER solution and it has served us well. We are a charter school setting and in this environment I would recommend a JAGGAER solution.
SciQuest is currently being used by our procurement services department here at our university. Although not all of our vendors are currently linked as Sciquest vendors, we continually add these as we are able. SciQuest currently allows our procurement users to choose from select vendors, items in which they may create requisitions in our PeopleSoft product.
Pros
Manages one's vendor catalogs.
Integrates with third party systems in an attempt to accommodate one's chosen business process.
Offers an up to date interface.
Cons
More accomodating integration which would allow customers to maintain current business processes.
Likelihood to Recommend
The punch out functionality to choose items for requisitions works well enough (sandwich model).
Attempting to replace one's entire customizable ERP business processes with a SaaS solution may be too much to ask for the customer.
VU
Verified User
Analyst in Finance and Accounting (5001-10,000 employees)
SciQuest is used across the organization for decentralized purchasing. Some of the workflow as its built in SciQuest presents problems with operating with our current approval policy within the organization.
Pros
The workflow works great for routing requisitions to the appropriate approvers. It's also very customizable to adapt workflow to fit our current policies.
SciQuest pushes requisitions straight into our ERP, eliminating the need for duplicate data entry.
Punchouts are a great time saver for our end users to compare pricing within the same system.
Cons
Bypassing workflow approvals removes the original approver from the viewing access. Sometimes we need to bypass approval while the approver is out of the office, and then they lose visibility into the history of the order.
Likelihood to Recommend
SciQuest takes the guesswork out of when an approval is needed, and how to get the requisition to the appropriate approver. The requisitioner also has visibility into the progress their order is making through its approvals.
Our entire campus is using SciQuest to procure items and services. Also we store and maintain our purchased contract services using the Contract Compliance Manager and process invoices with a sync to Ellucian Banner, using the AP Director. Entering receipts in the system creates a three way match that will allow accounting to release payment.
Pros
Punch Outs
Document Search
Contract Tracking
Cons
Reduce price
Likelihood to Recommend
SciQuest is well suited for organizations that have multiple users who purchase similar items. It is less appropriate for a small business.
SciQuest is being used across the whole organization of state agencies in two environments. We are using PCard Marketplace (also open to municipalities and the universities) and eCatalog in conjunction with ERP PeopleSoft. It addresses the use of contracts and reporting on spend.
Pros
Technical support on enablements: check in and updates to keep projects on track. I have enjoyed working with both Larry Eckerlin and Khalil Ali.
Varied reporting capabilities in the dashboards to give up to the minute spend.
Michele Young is very responsive to emails and requests for information, she is friendly and wants to help.
Cons
Wish list: A module in the application for documenting an enablement's process or a partnership with a project management software to facilitate communication. Project management and communication with the parties to fast track enablements. This would make them faster, more successful and improve sales.
Likelihood to Recommend
SciQuest is well suited for commodities; have not tried services.
SciQuest is used here at University Hospital in Newark, NJ for ALL purchases that go to outside vendors. In addition, we also use the supplies manager module for our in-house warehouse, which is used to bring consumable supplies to the various nursing stations throughout the hospital, and also to the OR. We also store our contracts within the system, and use the Spend Director module to keep track of our spend against our various contracts. All of our approvals, at the department, budget and purchasing levels, are done within SciQuest. It addresses the whole procure-to-pay cycle in an exemplary manner. We are in the process of renewing our deal with them.
Pros
Supplier relationships, in terms of setting up supplier catalogs and keeping them up-to-date, are handled by SciQuest in an exemplary fashion.
The approval process, using Advanced Dynamic Workflow (ADW), is extremely powerful and allows you to create approval workflows which will exactly match your needs.
The Compliance Tracker module, part of Spend Director, is a great tool for capturing spend under contract. It is also a very good tool for storing contract information and documents, and tracking and disseminating through email notifications information such as expiration date and contract budgets.
SciQuest customer service is, overall, excellent. We have always had a good working relationship with the company and feel as though they listen to us as we voice our needs and wants.
Cons
Unable to directly access SciQuest data through a report writing tool such as Crystal Reports or MS Access, so we have to build a shadow database if we want to run any ad-hoc reports (reports that are not part of the "canned" SciQuest package). This is, by far, my biggest gripe with the SciQuest product.
Would be nice for users (especially very knowledgeable users) to be able to upload a worksheet into the system and create a requisition from it. Our users who order for the OR frequently get a spreadsheet with a long list of items. They then have to manually enter those items, one by one, into the system.
The Supplies Manager module is fairly rudimentary.
Likelihood to Recommend
<p>As a purchasing app, it is excellent. I cannot speak to its usefulness in the AP area. it may be less useful in a different environment, such as manufacturing. For research and healthcare use, it is excellent.</p><p>
</p><p>Also, we use Banner as our ERP. SciQuest is well versed with integrating with Banner. Users with a different ERP may experience less pleasant results.</p>
