Item: JAGGAER
Rating: 8
Author: Aaron Miller

Overall Satisfaction with JAGGAER

Use Cases and Deployment Scope

SciQuest is used across the organization for decentralized purchasing. Some of the workflow as its built in SciQuest presents problems with operating with our current approval policy within the organization.

Pros and Cons

Pros

The workflow works great for routing requisitions to the appropriate approvers. It's also very customizable to adapt workflow to fit our current policies.
SciQuest pushes requisitions straight into our ERP, eliminating the need for duplicate data entry.
Punchouts are a great time saver for our end users to compare pricing within the same system.

Cons

Bypassing workflow approvals removes the original approver from the viewing access. Sometimes we need to bypass approval while the approver is out of the office, and then they lose visibility into the history of the order.

Return on Investment

SciQuest has allowed us to push more spend to our PCard program, resulting in higher rebates.
SciQuest has given the purchasing office more visibility into our ordering process, helping us prepare for year end expenditures that we might not have known about previously.

Other Software Used

IBM Cognos, Microsoft Access, GoToMeeting

Likelihood to Recommend

SciQuest takes the guesswork out of when an approval is needed, and how to get the requisition to the appropriate approver. The requisitioner also has visibility into the progress their order is making through its approvals.

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