TrustRadius: an HG Insights company

JangoMail

Score7.5 out of 10

10 Reviews and Ratings

What is JangoMail?

JangoMail is an email marketing platform. Companies use JangoMail to send marketing emails, transactional emails, and person-to-person emails. JangoMail offers a feature-rich application, 24/7 support, inbox delivery, integration with most CRM's, reporting and a low price guarantee.

Categories & Use Cases

Top Performing Features

  • Email deliverability reporting

    The software helps ensure inbox delivery of email campaigns, through features such as deliverability tests, opt-in management, bounce handling, suppression lists, dedicated IP addresses, and delivery monitoring.

    Category average: 8.6

  • Email Accessibility Tools

    This type of tool scans emails before they are sent out to ensure that design and code are optimized for accessibility across different browsers.

    Category average: 8.3

  • Email Previews

    This allows marketers to test out emails to see how they will display across multiple different applications and web browsers.

    Category average: 9.5

Areas for Improvement

  • Spelling and Grammar Check

    This feature checks emails for spelling and grammatical mistakes before they are sent out.

    Category average: 8.8

  • Spam Testing

    Spam testing allows marketers to test their email against most major spam filters before sending out their email campaigns.

    Category average: 8.8

  • Ability to test dynamic content

    Users can test dynamic content prior to launching a campaign.

    Category average: 7.5

Inexpensive service, you get what you paid for though

Use Cases and Deployment Scope

Since we are a company that needs to advertise our product to our subscribers quickly and efficiently, JangoMail serves this purpose well. It can send a large amount of email regarding the product that is coming out or other updates that I want to give my subscribers quickly and efficiently.

Pros

  • Send out mass emails
  • Easy to use interface
  • Being able to customize email templates

Cons

  • Lacking of a drag and drop feature
  • Lack of well written tutorials or documentation
  • It doesn't do well with displaying error

Return on Investment

  • Sending mass mails so consumers can get an update on our newly released products
  • Quite inexpensive so we don't have to break bank for this
  • Lack of functionalities and features is a downside which caused more manual works

Alternatives Considered

Outlook4Gmail

Other Software Used

Outlook4Gmail, AhnLab TrusGuard, VMware Workstation Pro

JangoMail--well suited specifically for client interactions

Use Cases and Deployment Scope

Sending information and emails to clients. JangoMail has the ability to send emails and through this interface I can easily send emails to communicate specific messages to clients. Although I do not use it often it has been extremely helpful for client interfacing problems and interactions. I would recommend this to other coworkers as well.

Pros

  • Organized
  • Client interfacing
  • Sending messages

Hard to find a reason why anyone would choose JangoMail

Pros

  • The platform is inexpensive.
  • Their support people are very nice.

Cons

  • There are no templates to create emails. There are no drag and drop features.
  • Reporting should contain necessary everyday metrics, such as click-thru rates!
  • Error messages are needed on things that you just can't know any other way.
  • System problems should be highlighted at the top of every page, not just the home page.

Return on Investment

  • JangoMail was costing us time and money due to the problems that we were experiencing with it.

Alternatives Considered

Constant Contact

Other Software Used

HubSpot, Conversica, Salesforce.com

JangoMail helps you SHOUT OUT to your customers.

Pros

  • As the world has more and more devices such as smart phones, ipads, androids, desktop and mobile phones there is a need to have the email message scaled to each device and be responsive in the delivery of each email to each device - JangoMail delivers.
  • I choose JangoMail for their transparent HTML interface to create the emails and responsive email delivery.
  • JangoMail offered a free trial, and I was impressed, and purchased.

Cons

  • So far I haven't had any troubles, or problems with JangoMail. I'd love to just paste a WORD doc into the HTML window, but I am not going to risk having the links broken. So I preformat my copy with the long links and then insert them in the HTML window and make them look pretty.
  • JangoMail's "add additional fields" in the into the body of the email is not very transparent, but when you add additional features and that depth of functionally then there is going to be a higher learning curve. I have not explored all of their tutorials.....and they have a great blog to explore also.
  • This is not a big thing but maybe a clock could be installed to show that the email is being sent and that there is x amount of time until the "report" is ready to view. There is a no man's land time that as a user you are not sure if the mail got delivered or is being delivered.

Return on Investment

  • I use it for lead conversions, and it has been a positive experience.

JangoMail - Better than the best

Pros

  • Sending mass email to company stakeholders.
  • Beautifully formatted emails using their premade templates. Lots of options to choose from.
  • Sending out surveys made easier than before. And it's better than most of the products out there in the market.

Cons

  • Had issues in using NoSQL DB integration.
  • APIs are little complicated to understand at first.
  • Better documentation and video tutorials are needed.

Return on Investment

  • Ease of reaching out to targeted audience.
  • Studying the outcome of email campaigns is easier using JangoMail.