Name: Lead Capsule
Price: 499 USD
Author: Interactive Lion

Help Desk

Web and Video Conferencing

Customer Support

Continuous Integration

Feature Management

Virtual Reality

Development

Classroom Management

Education

Business Intelligence (BI)

Calendar

Collaboration

Document Generation

Enhanced 911 (E911)

Enterprise Content Management

Statistical Analysis

Visitor Management

Workspace Planning

Enterprise

Accounting

SaaS Spend Management

Finance and Accounting

Applicant Tracking

Background Check

Compensation Management

Corporate Learning Management

Diversity, Equity, and Inclusion (DEI)

HR Management

Payroll

Professional Employer Organizations (PEO)

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Access Gateways

Business Internet Service Providers (ISPs)

Change and Configuration Management

Cloud Storage

Configuration Management Databases

Data Center Backup

Data Preparation

Fraud Detection

High Availability Cluster

Integration Platform as a Service (iPaaS)

LAN Switches

Message Oriented Middleware

Network Performance Monitoring

SOA Application Gateways

Vendor Risk Management

Virtualization Management

WiFi Hotspot

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Content Marketing

Customer Advocacy

Customer Reference Management

Demand Generation

Ecommerce Personalization

Email Marketing

Marketing Automation

SMS Marketing

Social Media Management

Survey & Forms Building

Video

Video Marketing

Web Analytics

Marketing

Field Service Management

Project Management

Writing and Proofreading Tools

Professional Services

Customer Onboarding

Customer Relationship Management (CRM)

Sales Content Management

Sales Performance Management

Sales

Intrusion Detection

Security

Direct Secure Messaging

Fleet Management

Rental Property Management

Vertical-Specific

Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more.

Workflowy

Icertis

CobbleStone Contract Insight®

CobbleStone Software

OpenText Contract Center

OpenText

Conga CLM

Conga

Contract Logix

Contract Logix, LLC

Concord

Concord Worldwide, Inc.

Agiloft

DocuSign CLM

DocuSign

SAP CLM, discontinued

User-Friendly and Easy to Use: Several users have found Lead Capsule to be extremely user-friendly and easy to use, even for those without a technical background. They mention that anyone can quickly learn how to use the software in just a matter of days.

Responsive and Personalized Customer Service: Many users appreciate the responsiveness and creativity of the Lead Capsule team when it comes to providing unique solutions for their company. They describe the customer service as amazing, with technical support being just an email or phone call away. The personalized approach taken by the team adds value to their experience.

Effective Auto Responders Feature: A number of users highlight the Auto Responders feature as one they like the most about Lead Capsule. It helps them stay connected with their leads by allowing them to decide when they want to send an auto responder, which streamlines campaigns and maximizes profits effectively.

Crashing on First Day: Several users have experienced a major issue with Lead Capsule when it crashed on their first day of using the software for their retail businesses. This has caused significant disruptions and frustration as the problems were not promptly resolved, leading to a negative initial experience.

Lack of Training Resources: A common complaint among users is the lack of training documents or videos provided by Lead Capsule. Users feel that having access to comprehensive training resources could have helped them resolve questions and issues more efficiently, ultimately improving their overall experience with the software.

Poor Customer Support: Multiple users have reported negative interactions with Lead Capsule's customer support team. Complaints include rude and unhelpful responses from representatives, as well as instances where customers were denied refunds after canceling the service. These incidents have resulted in significant financial losses for some users and have left a lasting negative impression.

Lead Capsule has proven to be a transformative tool for users, impacting their workflows and marketing strategies significantly. Implementing the software has resulted in increased lead counts, ultimately leading to more clients for sales teams. Users have also noted improved call productivity since utilizing Lead Capsule, allowing them to complete sales tasks on time. The outstanding customer service provided by the Lead Capsule team has garnered praise from customers, with users highlighting their promptness, efficiency, respectfulness, and consideration when addressing any problems. 

The platform itself is highly regarded for its user-friendly interface and ease of use. Users appreciate the intuitive system and excellent support provided by the Lead Capsule team. Additionally, Lead Capsule's flexibility in integrating with third-party lead vendors has been a significant benefit for many users. The software offers functionalities for managing lead quality and spend effectively, along with reporting tools for marketing intelligence and email automation. 

Despite potential visual shortcomings compared to competitors, Lead Capsule is still highly recommended for its professional staff and proven product. The software offers an easy-to-use interface, great technical help, fast campaign setup, and overall great value for the price. It is particularly well-suited for businesses involved in lead distribution and management, providing efficient lead management and a wide range of features. Regular updates automatically rolled out to all customers ensure that the software remains up-to-date and relevant.

Lite

Professional

Dedicated

Copper is a customer relationship management (CRM) built as an integration into Google Apps.

Basic - Paid Annually

Professional - Paid Annually

Business - Paid Annually

Starter - Paid Annually

Copper

Premium

ConvergeHub

Lead Capsule

Lead Management

Interactive Lion

The process of tracking and managing prospective customers from lead generation to conversion.

Lead nurturing automation

Users can set up targeted drip email campaigns based on time intervals or prospect behavior, to automate the lead nurturing process and move them further down the sales funnel.

Lead scoring and grading

Users can set up the software to automatically rate leads based on calculations such as buying signals, such as form submissions, or page views, and automatically qualify leads based on demographic factors.

Data quality management

The software helps store, manage, and organize data around each lead, and avoid data problems such as duplicate contacts or non-standard formats.

Automated sales alerts and tasks

The software helps ensure that a sales person is notified of lead activity and can act on the information in a timely fashion.

Automated lead capture

Auto-collection of leads from websites, forms, and third-party sources such as social media. This may include compliance with GDPR and other regulatory standards.

Automated follow-ups

Email or text follow-up messages are automatically sent in response to buying signals from potential customers. Contacts may be segmented and tagged for auto-replies with personalized messaging.

Lead segmentation and distribution

Facilitates the distribution and assignment of leads to sales representatives or teams, ensuring a fair and efficient allocation of leads for follow-up and conversion.

Lead Management Integrations

To help generate and manage leads, the software may provide native 3rd-party integrations with CRM, email, or social media marketing tools.

Integrations with advertising platforms

This includes paid search and social advertising on Google, Meta, LinkedIn, TikTok etc.

Integrations with CRMs

Includes integrations with CRMs such as Hubspot, Salesforce, and Pipedrive.

Integrations with data storage tools

This may include data storage tools such as Excel or Google Sheets.

Integrations with lead automation tools

Lead automation tools may include products such as Zapier.

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Home

Lead Management Software