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High Quality Hosting With Expert Support
March 14, 2018

High Quality Hosting With Expert Support

Chris Putnam | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Liquid-Web

We use Liquid-Web for web hosting services and support. They provide managed web servers (both physical or virtual) and expert support thereof. This allows our organization and department to focus on core services and trust Liquid-Web with day to day management and reliability of the hosting systems on which we work.
  • Support - the expertise of their top tier support is hard to match
  • Management Tools - the interface is quite good and full-featured, and they add features when they see a need for them
  • Hosting performance
  • Hosting reliability
  • Maintaining Excellence - it feels like they have hit a bit of an inflection point lately. Hopefully they will grow through it and maintain their high standards, where other hosts have faltered.
  • Pricing - if price is the only factor for you, there are much cheaper options available. Liquid-Web does not seem to target the commodity hosting market.
  • Lower investment in server setup, maintenance and troubleshooting
  • Higher efficiency of development and deployment with reliable tools
For me, Liquid-Web is the best overlap of:
- Web hosting standardized Tools & Software
- Quality Product (Reliable, Well-Performing)
- Expert Support
This makes it the best option I'm familiar with for many business use-cases.

A2 Hosting is a great option for lower cost. They are decent in all three areas, and potentially much lower cost (depending on your needs).

DigitalOcean is hard to beat for cost if you have the expertise and time to set up and manage your own server and software.
Any situation where high performance, reliability, and availability of expert support [are needed]. If your website or application has high resource needs and/or high traffic, Liquid-Web may be a good fit. If expert hosting support would be a helpful complement to your (or your team's) expertise, Liquid-Web may fill that niche for you. If pricing is a big concern, you may want to compare with lower cost, commodity hosting options.