ManageEngine Endpoint Central

Score9 out of 10

304 Reviews and Ratings

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What is ManageEngine Endpoint Central?

Desktop Central from ManageEngine is a client desktop management with patching, remote control, and configuration.

Categories & Use Cases

Media

1 / 5

Most Frequent Users

Top 3 industries using ManageEngine Endpoint Central.

Based on HG Insights installation data

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#1 most frequent

Professional, Scientific, and Technical Services

17.0%

164 installations of 963

“The product allows you to deploy patch, packages, a self-service portal is available to the users, you can monitor encryption, manage inventory (software and hardware) as well as application blacklisting/whitelisting.”
— IT Director / CISO, Maya HTT (Mid-sized Companies)

#2 most frequent

Manufacturing

15.4%

148 installations of 963

“We use ManageEngine Endpoint Central as a vulnerability management and remediation tool for our entire network.”
— Information security analyst, InBetta (Enterprises)

#3 most frequent

Finance and Insurance

12.7%

122 installations of 963

“As a cybersecurity analyst, I primarily use ManageEngine Endpoint Central for patch management and script deployment for security use-cases.”
— Information Security Analyst, Global Servicing Activities Ltd (Mid-sized Companies)

Pros

Robust patch management for system updates and vulnerability remediation.
Efficient software deployment with seamless and silent installation capabilities.
Effective remote access and control for troubleshooting and support.

Cons

Complicated, cluttered, or unintuitive User Interface (UI) and User Experience (UX).
Slow patch deployment, difficult navigation, and ambiguous error messages in patch management.
Challenges with OS deployment, particularly for Windows 11 and driver compatibility.

Matteo Linzas View profile

EUC Consultant in Engineering at Altea365 (51-200 employees employees)

Use Cases and Deployment Scope

We use ManageEngine Endpoint Central for centralized endpoint management, with UEM licensing and the Security Add-on (BitLocker and Vulnerability Management). We use it to handle Windows and MacOS devices, patching, remote support, software deployment, OS deployment, and other basic or advanced activities. It helps us keep devices updated and compliant with policies, even outside our internal network. It surely improved our assistance as a helpdesk operator in terms of time and efficiency!

Pros

Endpoint Management.
Patching
Software Deployment.
OS Deployment.
MDM
Reports
Policy Deployment.
Remote Support.

Cons

Asset Inventory.
Licensing dashboard.
Improved remote connection.
Unified application store.
Categorizing Portal Apps with groups.

Return on Investment

Ticketing
Vision on assets.
Policy Management.
Automations.

Usability

Alternatives Considered

ManageEngine AssetExplorer, ManageEngine ADSelfService Plus and ManageEngine Log360

Other Software Used

ManageEngine AssetExplorer, ManageEngine ADSelfService Plus, ManageEngine Log360

Piotr Nowak

Application Administrator in Information Technology at Fiberhost S.A. (201-500 employees employees)

Use Cases and Deployment Scope

We chose a new UEM solution, so I ran the trial version of this product and compared it with other solutions. We need to manage near by 500 devices (498 Windows 2 MacOS) And 400 Android devices and 2 iOS After test it has really nice features like keep the third party appp updated. Before Endpoint Central, it took me 2 days per week; now I have 16 hours per week free.

Pros

Patch Management.
Manage Devices.
Integration to AD.
Integration with Knox.
Computer Configuration.

Cons

Mismatch between documentation and real product.
Features should be available to open trough Admin panel not a support request.
I do not see more.

Return on Investment

Remote agent in license so cost reducing.
Compared with other products, Endpoint Central seems cheaper.
Is more in depended solution (not use WNS to communication) is really nice.

Usability

Alternatives Considered

Omnissa Workspace ONE UEM, Microsoft Intune, 42Gears and baramundi Management Suite

Other Software Used

Certero for Enterprise ITAM, CheckPoint, Omnissa Workspace ONE UEM

Atman Modi View profile

Technical Support Engineer in Information Technology at ITCG Solution PVT LTD (201-500 employees employees)

Use Cases and Deployment Scope

The endpoint central is such a great and best solution for every customer because it offers so many solutions in one console. You can easily manage and work, like patch management, device control, and many more great features. So we can easily deploy any policy from a single console, which is the best feature.

Pros

Patch Management.
BitLocker Management.
Application Control.

Cons

Agent Disconnect.
Sometimes we can’t configure.

Return on Investment

Improved productivity because users experience fewer security or software-related disruptions.
Better Visibility.
Reduce Downtime during Maintenance.

Usability

Alternatives Considered

Microsoft Intune

Other Software Used

Microsoft Intune, Tenable Vulnerability Management

Rigardo Van Rooyen

Group IT Field Systems Engineer in Information Technology at Tolcon Group (1001-5000 employees employees)

Use Cases and Deployment Scope

We use ManageEngine as our Primary Remote support software across all our entities. To push updates to workstations and to monitor our systems across multiple domains. Endpoint-Central also contributes to our security Protocols and supports BitLocker on all workstations, making it very safe and well-encrypted.

Pros

Remote Support Made easy.
Security Encryption Restore made very easy.
Update Management and Monitoring made very easy.
User & Workstations management made very easy.

Cons

I enjoy how it works, so no changes required really.
I enjoy how it works, so no changes required really.
I enjoy how it works, so no changes required really.

Return on Investment

Workflow is great.
Implementing Methods works great.
Workstations details is very accurate.

Usability

Alternatives Considered

monday CRM and Nexus Pro

Other Software Used

AnyDesk, TeamViewer, QuickASSET

Alberto Ziviani View profile

Engineer in Information Technology at Surftech Srl (11-50 employees employees)

Use Cases and Deployment Scope

I use Endpoint Central MSP in order to manage approx 15 customers; with EC I organize patching activity, vulnerability mgmt, configurations, remote control, sw and os deployment etc.
It's a great software, with a lot of functions available in a single dashboard, and it's compatible with Windows OS together with Mac and Linux systems.

Pros

OS and third party patching
SW deployment
OS deployment
Remote Control
Configurations
Vulnerability mgmt
Mobile Device Mgmt

Cons

Razionalize and simplify the dashboard
Add mgmt of more systems such as VMWare hosts
Include DEX in MSP cloud
Make OS deployment licenses assignable to customers

Return on Investment

EC has a good and immediate ROI both for customer and supplier
It's a very 'easy-to-sell' product, due to quantity of functions included
It brings also a lot of technical activities after the first implementation

Usability

Alternatives Considered

NinjaOne

Other Software Used

Microsoft Teams, Microsoft 365 Business Premium, Microsoft 365 Copilot

Citrix Endpoint Management

IBM MaaS360

Hexnode UEM

ManageEngine Endpoint Central

What is ManageEngine Endpoint Central?

Categories & Use Cases

Media

Who Buys & Uses ManageEngine Endpoint Central

Most Frequent Users

Professional, Scientific, and Technical Services

Manufacturing

Finance and Insurance

Most Frequent Users

Small Businesses

Mid-sized Companies

Enterprises

Most Frequent Users

United States of America

Canada

United Kingdom of Great Britain and Northern Ireland

Most Frequent Users

IT

Engineering

Customer Success