ManageEngine Endpoint Central

Score9 out of 10

327 Reviews and Ratings

What is ManageEngine Endpoint Central?

Desktop Central from ManageEngine is a client desktop management with patching, remote control, and configuration.

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Most Frequent Users

Top 3 industries using ManageEngine Endpoint Central.

Based on HG Insights installation data

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#1 most frequent

Professional, Scientific, and Technical Services

16.4%

233 installations of 1,418

“patching, monitoring, and remote support.”
— security engineer, GIG (Mid-sized Companies)

#2 most frequent

Manufacturing

14.4%

204 installations of 1,418

“easier way to manage and patch these devices”
— Infosec and Technical Support, McLays (Mid-sized Companies)

#3 most frequent

Finance and Insurance

11.8%

168 installations of 1,418

“Managing Windows updates to determine which ones should be installed and when they should be installed for different groups.”
— System and Network Support Team Leader, Sompo (Enterprises)

Pros

Automated patch management for operating systems and third-party applications
Seamless and silent software deployment across endpoints
Effective remote management and support capabilities

Cons

User interface (UI) and user experience (UX) are complex and cluttered
Slow deployment and ambiguous error messages in patch management
Difficulties with OS deployment, particularly for Windows 11 and driver compatibility

Matteo Linzas View profile

EUC Consultant in Engineering at Altea365 (51-200 employees)

Use Cases and Deployment Scope

We use ManageEngine Endpoint Central for centralized endpoint management, with UEM licensing and the Security Add-on (BitLocker and Vulnerability Management). We use it to handle Windows and MacOS devices, patching, remote support, software deployment, OS deployment, and other basic or advanced activities. It helps us keep devices updated and compliant with policies, even outside our internal network. It surely improved our assistance as a helpdesk operator in terms of time and efficiency!

Pros

Endpoint Management.
Patching
Software Deployment.
OS Deployment.
MDM
Reports
Policy Deployment.
Remote Support.

Cons

Asset Inventory.
Licensing dashboard.
Improved remote connection.
Unified application store.
Categorizing Portal Apps with groups.

Return on Investment

Ticketing
Vision on assets.
Policy Management.
Automations.

Usability

Alternatives Considered

ManageEngine AssetExplorer, ManageEngine ADSelfService Plus and ManageEngine Log360

Other Software Used

ManageEngine AssetExplorer, ManageEngine ADSelfService Plus, ManageEngine Log360

Vidur Kumar Mishra

Dy. Manager in Information Technology at HFCL (1001-5000 employees)

Use Cases and Deployment Scope

We use ManageEngine Endpoint Central to centrally manage and monitor across our organization. It helps us automate Windows patch management, deploy software, and manage endpoint configurations. We also use it to monitor agent communication and identify inactive systems. This product reduces manual IT effort, improves patch compliance, and provides better visibility and control over our IT environment.

Pros

Patch management: Endpoint Central simplifies deploying Windows security patches and managing patch approvals and deployment schedules.
Software deployment: we use it to deploy software centrally.
Endpoint monitoring and troubleshooting: the console provides visibility into agent communication and endpoint status.

Cons

Patch Management and approval workflows could be more flexible.
Agent communication can help provide more accurate reporting on inactive endpoints.
Deployment failures: this product could provide more detailed error messages and root cause analysis for failed deployments.

Return on Investment

Reduce manual effort: this tool has helped us automate routine IT activities such as patch deployment, software installation, and endpoint configuration.
Improved security and compliance: centralized patch management helps us identify missing patches and deploy security patches across endpoints.
Better operational efficiency: centralized monitoring helps us identify inactive endpoints and agent communication issues.

Usability

Other Software Used

Trend Micro Deep Security, Symantec Client Management Suite, Forcepoint Data Loss Prevention

Piotr Nowak

Application Administrator in Information Technology at Fiberhost S.A. (201-500 employees)

Use Cases and Deployment Scope

We chose a new UEM solution, so I ran the trial version of this product and compared it with other solutions. We need to manage near by 500 devices (498 Windows 2 MacOS) And 400 Android devices and 2 iOS After test it has really nice features like keep the third party appp updated. Before Endpoint Central, it took me 2 days per week; now I have 16 hours per week free.

Pros

Patch Management.
Manage Devices.
Integration to AD.
Integration with Knox.
Computer Configuration.

Cons

Mismatch between documentation and real product.
Features should be available to open trough Admin panel not a support request.
I do not see more.

Return on Investment

Remote agent in license so cost reducing.
Compared with other products, Endpoint Central seems cheaper.
Is more in depended solution (not use WNS to communication) is really nice.

Usability

Alternatives Considered

Omnissa Workspace ONE UEM, Microsoft Intune, 42Gears and baramundi Management Suite

Other Software Used

Certero for Enterprise ITAM, CheckPoint, Omnissa Workspace ONE UEM

Gaurav Rishi

IT Systems Analyst in Information Technology at Visit Victoria (51-200 employees)

Use Cases and Deployment Scope

Manage Engine Endpoint central is used in the organization from os deployment to software deployment to patch management and configuration management. My day revolves around using ME Endpoint central everyday. Remote assistance tool is also really great with managing the machines easily. Also the softwares can be easily packaged and installed with silent installs.

Pros

OS Deployment
Patch Management
Configurations
Software Deployment
Mobile device management - MDM

Cons

More mac environment process as compared to windows
Phone support with remote control assistance

Usability

Alternatives Considered

Ivanti Autonomous Endpoint Management

Other Software Used

Zoho Assist, ManageEngine ServiceDesk Plus, ManageEngine Log360, ManageEngine ADAudit Plus

Atman Modi View profile

Technical Support Engineer in Information Technology at ITCG Solution PVT LTD (201-500 employees)

Use Cases and Deployment Scope

The endpoint central is such a great and best solution for every customer because it offers so many solutions in one console. You can easily manage and work, like patch management, device control, and many more great features. So we can easily deploy any policy from a single console, which is the best feature.

Pros

Patch Management.
BitLocker Management.
Application Control.

Cons

Agent Disconnect.
Sometimes we can’t configure.

Return on Investment

Improved productivity because users experience fewer security or software-related disruptions.
Better Visibility.
Reduce Downtime during Maintenance.

Usability

Alternatives Considered

Microsoft Intune

Other Software Used

Microsoft Intune, Tenable Vulnerability Management

Citrix Endpoint Management

ManageEngine Endpoint Central

What is ManageEngine Endpoint Central?

Categories & Use Cases

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Who Buys & Uses ManageEngine Endpoint Central

Most Frequent Users

Professional, Scientific, and Technical Services

Manufacturing

Finance and Insurance

Most Frequent Users

Small Businesses

Mid-sized Companies

Enterprises

Most Frequent Users

United States of America

India

Canada