SharePoint Reviews & Insights

Score7.7 out of 10

2,706 Reviews and Ratings

Overview

Synthesised from 6 reviews | Last Published May 27, 2026

Microsoft SharePoint is primarily used by organizations for robust document management and storage, serving as a central platform for files and an internal intranet. In TrustRadius reviews, all 6 reviewers highlighted its utility in centralizing files, ensuring accessibility, and managing large data volumes. Its advanced collaboration features, including simultaneous editing and version control, are also frequently cited for enhancing team productivity, with SQL often integrated for effective indexing and archiving.

Reviewers also noted positive impacts on operational efficiency through improved collaboration and faster reporting, alongside better information organization. However, the platform faces criticism for unintuitive navigation and search capabilities, which can make content difficult to locate, a concern raised by three reviewers. Other reported drawbacks include a lack of user-friendliness for non-technical users, difficulties with file management, and performance issues such as slow page loading. Overall, reviewers find the product powerful for its core functions but suggest areas for significant usability and efficiency improvements.

Pros

Robust document sharing and access control with granular permissions
Effective collaboration features, including simultaneous editing and version control
Reliable large-scale data storage and management, particularly with SQL
Centralized platform for internal resources and information
Integration of automated workflows for streamlining processes

Cons

Unintuitive navigation and search capabilities, making content difficult to locate
Requires technical expertise for customization and can be less user-friendly for general users
Difficulties with file management, including moving files and potential misplacement
Performance issues such as slow page loading and occasional glitches
Challenges in moving files between folders

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SharePoint Reviews

269 Reviews

Microsoft SharePoint - Revenue Cycle Educational Materials Storage Access

Rating: 8 out of 10

Incentivized

October 28, 2025

Use Cases and Deployment Scope

We use SharePoint for our revenue cycle educational/ training tools & resources. We have documents stored along with recorded Webinars on various topics. In addition, we have commonly used links to access websites, applications, reporting tools, etc.

Pros

Recorded Webinars
Application Links including Facility FAQs
Training documents, PPT documents, Announcements, etc.

Cons

I've had an issue recently moving a recorded Webinar to the correct/ desired location on the SharePoint Site.
It would be helpful to be able to access Webinars that would help/ assist the "owner(s)" of the SharePoint Site.
The more "user friendly" Microsoft can make SharePoint for both the "owner(s)" of the Site and users... the better.
Are there existing tools that can tell "owners" of the Site what documents, recorded Webinars, application links, etc. are actually reviewed/ accessed?

Likelihood to Recommend

It's a great resource to store and access documents, meeting minutes, reports, etc.

Carmen Musitano

BH Continuing Education/Regional Finance/UHS Corporate in Finance and Accounting at Universal Health Services, Inc. (10,001+ employees)

Vetted Review

12 years of experience

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MS SharePoint / SQ

Rating: 10 out of 10

Incentivized

October 23, 2025

Use Cases and Deployment Scope

We use MS SharePoint to share documents and handle workflow options. We use SQL in our test and production environments. We use it for Acumatica (our ERP) and our client facing websites/billing.

Pros

SQL has come a long way in reliability and dependability. It allows large datasets and does really well with JSON.
MS SharePoint works well with sharing files and workflow

Cons

I honestly can't think of any. Maybe change control?

Likelihood to Recommend

Document/resource sharing and workflow scenarios

Verified User

Professional in Information Technology (51-200 employees)

Vetted Review

25 years of experience

Great tool to add to your Toolbox

Rating: 8 out of 10

Incentivized

October 16, 2025

Use Cases and Deployment Scope

We use SharePoint as a "Home Screen" for internal staff. When you open your browser, it defaults to this screen. It is used to navigate most departmental functions and link you to your software that you need to use as well. This helps with making everything an employee may need centrally localized in one spot.

Pros

Building of the Site is Easy
Linking softwares/sites/procedures in one spot
easy navigation

Cons

Things can get lost in folders
Can be a little glitchy at times

Likelihood to Recommend

If you are looking for a hub style environment and a way for all your information to be in one place then I believe it is beneficial. We have tried to use it as a dashboard style system that would need to be updated weekly/daily and it didnt work so well for that.

Verified User

Manager (1001-5000 employees)

Vetted Review

7 years of experience

Better ease of doing business

Rating: 10 out of 10

Incentivized

October 10, 2025

Use Cases and Deployment Scope

We use for document management and we had files more than 2 million that needs to be stored and given access to employees. MS SharePoint is best software product that addresses your problem and gives customer delight. We use SQL for effective indexing, archiving and helps addresses the problem. I highly recommend MS SharePoint / SQL.

Pros

Documents management
File movements
Indexing
Ease of data access
Ease of doing business

Cons

Some features like document folders can be given access in main page
File movements can be improved from folder to folder
Faster page loading

Likelihood to Recommend

Its best for better document management, storage and retrieval. Its not good for file movement which is less than 1000 files

Verified User

C-Level Executive in Information Technology (10,001+ employees)

Vetted Review

22 years of experience

Definitely Fit for Purpose.

Rating: 9 out of 10

Incentivized

September 30, 2025

Use Cases and Deployment Scope

We use this as our Intranet. All documents are stored in Sharepoint so that everyone has access to it. And since it is in the cloud, it is accessible at any time. We can also easily ensure a particular document, folder or library can have restricted access. The use of metadata is also useful when filtering or searching for a particular document. The fact that multiple users can edit and collaborate on the document at the same time is also really useful. It also keeps previous version(s) which can be rolled back at any time.

Pros

Easy collaboration.
Able to specify specific access.
Notifications from workflows.
Metadata

Cons

It is not easy to identify "archived" documents. When searching for documents, all documents show. The only way to do this is to put "archive" in the document name before setting the metadata to "archived" (eg [ARCHIVED] Document Name).

Likelihood to Recommend

SharePoint Document Management excels as a central repository for storing, organising, and retrieving documents. It supports version control, metadata tagging, secure access, and integration with tools like Power Automate. At our organisation, it's used for managing contracts, policies, and supplier documents. SharePoint Workflow Automation integrates with Power Automate to streamline approvals, gather feedback, and automate recurring tasks. This reduces reliance on email chains and manual trackers.

Verified User

Manager in Quality Assurance (51-200 employees)

Vetted Review

8 years of experience

SharePoint SQL Powerful for Collaboration and Data Management but with a learning curve

Rating: 7 out of 10

Incentivized

September 22, 2025

Use Cases and Deployment Scope

SharePoint is our central hub for collaboration and document management. It brings a new way of working eliminating the need of sending documents back and forth and easy way to access version history.

Pros

Enables secure document sharing with version control, automated approval workflows, and team-specific collaboration sites
Handles large-scale data storage and querying, supports real-time reporting through Power BI, and ensures centralized access to business-critical information

Cons

Navigation and search in sharepoint can be unintuitive, and customizing sites often requires more technical expertise
SQL can be really complex when it comes to performance tuning and advanced configuration

Likelihood to Recommend

During cross-department projects, teams use a Sharepoint project site with task lists, document libraries, and version-controlled reports so everyone works from the same source of truth.

Verified User

Professional in Information Technology (1001-5000 employees)

Vetted Review

Reseller

5 years of experience

Great online file storage management and collaboration product

Rating: 8 out of 10

Incentivized

April 30, 2025

Use Cases and Deployment Scope

Microsoft SharePoint is used for storing files of all types and collaborating with users . The list functionality in Microsoft SharePoint is utilized for a more standardized storage of tabular data .Also Microsoft SharePoint allows integration into teams which is useful for easy access within teams

Pros

Allows integration into Teams the entire Microsoft SharePoint site can be viewed in teams
Easy collaboration with team by sharing links to files
The site access can be restricted to only selected users and also modified for read-only /edit type of access as per use case

Cons

The teams integration has some glitches at times .The Microsoft SharePoint site doesn't load into teams and teams needs to be restarted to view the site

Likelihood to Recommend

Well suited for
1.Storing /Editing files and collaborating with users
2.Storage of data in well formatted Microsoft SharePoint lists with control on datatype
3. Having control and ability to customize on types of access within the site for different type of users

Verified User

Program Manager in Manufacturing (1001-5000 employees)

Vetted Review

3 years of experience

Sharepoint easy.

Rating: 7 out of 10

Incentivized

April 28, 2025

Use Cases and Deployment Scope

Easy access online so we can get our files anywhere.

Pros

Organizes files within the website.
Easy to copy links and paste into other locations.
Easy to access from Desktop or Browser.

Cons

Setting restrictions/permissions/access.
Logging in with 2FA is frustrating as it's required every time.
Syncing can take a minute.

Likelihood to Recommend

I dislike having to call my IT company every time I want to set different permissions; that aspect is too confusing and poses too much of a risk for me to attempt to understand on my own.

Kayla Jane McLaughlin

DIRECTOR at ANCHORA GROUP LLC (11-50 employees)

Vetted Review

3 years of experience

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SharePoint gets the job done for general collaboration

Rating: 7 out of 10

Incentivized

April 24, 2025

Use Cases and Deployment Scope

We use Microsoft SharePoint as a tool for organizing sites for groups and for cross-functional collaboration. Additionally, we also use it to track things like OKRs and various information pipelines.

Pros

Permissions
Relative flexibility of editing pages
Semantic lists
File storage

Cons

Designing sites isn't that elegant
Not easy to change table columns
Can't duplicate semantic lists

Likelihood to Recommend

It works well for creating a site for a team to organize itself around as well as for more like public-facing internal websites (intranet purposes). It is less well-suited for more complicated applications. Even designing websites, it's not the best at, so I wouldn't necessarily say it is my go-to for designing websites, but it at least has the bare minimum.

Verified User

Vice-President in Information Technology (11-50 employees)

Vetted Review

10 years of experience

An Amazing Solution for File Collaboration!

Rating: 9 out of 10

Incentivized

March 18, 2025

Use Cases and Deployment Scope

Microsoft SharePoint is a pivotal platform for cross departmental collaboration. It supports off-server communication and file sharing and allows for seamless editing and reviewing of files. This supports ease of access for work-from-home and remote workers, where having a local drive isn't easy or doesn't make sense. The ability to see file edits/changes is pivotal in following critical updates made by others without having to spoon-feed data changes/inputs. Previous version file recovery allows files that have major errors/issues to be reinstated with any re-work. Microsoft SharePoint also supports B2B collaboration, by supporting sharing and editing outside of organizations. This allows for a single source of truth/live document that reduces costly errors and supports a collaborative approach that is necessary in today's business.

Pros

Provides pivotal B2B collaboration
Allows for off-server storage of critical files
Tracks edits/changes made with ease

Cons

Improved navigation
Search function is lacking

Likelihood to Recommend

Our organization shares a comprehensive data list that is critical to PO planning and marketing materials. Being able to store this file on Microsoft SharePoint has changed the way we manage this data and has reduced errors that end up costing our company. Prior to using Microsoft SharePoint, collaboration was limited to individual edits (that we not traceable) on a local drive. Now, we are able to see real-time edits and do not have to wait for write access to input data changes. We also all have clear visibility of changes made by whom, and when versus having to alert changes on a case by case basis.

Danielle Brown

Product Coordinator in Research & Development at Turtle Fur (11-50 employees)

Vetted Review

7 years of experience

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