Item: Microsoft SharePoint
Rating: 9
Author: Verified User

Overall Satisfaction with Microsoft SharePoint

Use Cases and Deployment Scope

We use this as our Intranet. All documents are stored in Sharepoint so that everyone has access to it. And since it is in the cloud, it is accessible at any time. We can also easily ensure a particular document, folder or library can have restricted access. The use of metadata is also useful when filtering or searching for a particular document. The fact that multiple users can edit and collaborate on the document at the same time is also really useful. It also keeps previous version(s) which can be rolled back at any time.

Pros and Cons

Pros

Easy collaboration.
Able to specify specific access.
Notifications from workflows.
Metadata

Cons

It is not easy to identify "archived" documents. When searching for documents, all documents show. The only way to do this is to put "archive" in the document name before setting the metadata to "archived" (eg [ARCHIVED] Document Name).

Return on Investment

SharePoint has delivered measurable ROI at our organisation through improved compliance, reduced manual effort, and better collaboration.

Key Insights

Do you think Microsoft SharePoint delivers good value for the price?

Yes

Are you happy with Microsoft SharePoint's feature set?

Yes

Did Microsoft SharePoint live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Microsoft SharePoint go as expected?

Yes

Would you buy Microsoft SharePoint again?

Yes

Other Software Used

KnowBe4 Security Awareness Training, Aircall, HubSpot CRM

Likelihood to Recommend

SharePoint Document Management excels as a central repository for storing, organising, and retrieving documents. It supports version control, metadata tagging, secure access, and integration with tools like Power Automate. At our organisation, it's used for managing contracts, policies, and supplier documents. SharePoint Workflow Automation integrates with Power Automate to streamline approvals, gather feedback, and automate recurring tasks. This reduces reliance on email chains and manual trackers.

Comments

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Definitely Fit for Purpose.