MoEngage

MoEngage is an insights-led customer engagement platform with users among global consumer brands such as Ally Financial, McAfee, 7-Eleven, Samsung, Flipkart, Domino’s, Nestle, Deutsche Telekom, and Airtel.

***Product Description:

-> Omnichannel Engagement

Marketers and product owners can use MoEngage to act on collected insights and engage their customers across mobile and web push notifications, email, social media, messaging channels (such as WhatsApp), website banners, and mobile in-app messages.

-> Customer, Journey, and Campaign Analytics

MoEngage is used by marketers and product owners to map their customers’ journeys, gather insights into their behavior, preferences, and interests on web and mobile platforms, and view them in a single unified profile for each customer.

-> Advanced Segmentation and Personalization

With multiple layers of personalization (attributes, preferences, affinity, behavior, customer journey, and more), marketers and product owners can send relevant communications and build memorable experiences that help retain customers for longer.

-> Accurate Predictions

With proprietary AI and ML algorithms, MoEngage can predict the next steps a customer will take, what the right time is to send them marketing communication, and what the best channel of communication should be for maximum ROI.

-> Unified Messaging Infrastructure for Multichannel Transactional Alerts

MoEngage Inform is an advanced notification infrastructure designed for time-sensitive communications. With its API-first approach, it can be used to create and deliver notifications across multiple channels using a single API. MoEngage Inform simplifies communication processes to ensure the timely and efficient delivery of crucial messages.