monday.com Reviews and Ratings

Rating: 8.3 out of 10

Score

8.3 out of 10

Community insights

TrustRadius Insights for monday.com are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Automation Tool Efficiency: Users have expressed appreciation for the automation tool in monday.com, stating that it effectively reminds them of due dates and tasks, aiding in organization and productivity. The automated reminders help users stay on track with their project timelines.

Board Customization Flexibility: Many users value the ability to create multiple boards for different campaign sectors in monday.com, allowing for efficient organization and management of various projects according to specific needs. This customization feature enables users to tailor their workspace to match their project requirements precisely.

Visual Data Presentation: The visuals and data presentation features in monday.com are praised by users for offering clear and informative displays of project information, aiding in decision-making and progress tracking. The visually appealing layout enhances user experience and simplifies the interpretation of complex project data.

Reviews

2260 Reviews

Videos

Monday.com is a great tool, reliable, flexible and easy to use.

Rating: 10 out of 10

Incentivized

February 4, 2026

Use Cases and Deployment Scope

We use monday.com to manage projects, intake requests, and provide reporting across our various portfolios. Our org. needed a single platform to track all incoming work, monitor project progress, and provide visibility to leadership. Monday.com offers the functionality we needed today, along with continual feature enhancements that will support our company’s growth over time.

Pros

Reporting - Dashboards and Generating Executive Reports.
AI Tools - Vibe and Sidekick.
Ability to customize boards to fit our workflows and project needs.
Resource Capacity.

Cons

The connection between the products of Dev, WM and Service.
More customized sharing rules.
Support - sometimes chat and email, or not most efficient, so would like to get someone on the phone regardless of # of seats.

Likelihood to Recommend

The reporting capabilities are exceptional, and the intuitive user interface makes the platform easy to navigate. Although I’m not a developer, the built‑in AI tools empower me to generate the code and logic needed to create the solutions I want—without requiring advanced technical expertise.

Verified User

Director in Information Technology (501-1000 employees)

Vetted Review

1 year of experience

Looking to streamline projects and reduce your inbox? monday.com can help

Rating: 8 out of 10

Incentivized

February 4, 2026

Use Cases and Deployment Scope

We use monday.com as a project management tool to track and communicate about projects. It has helped reduce the amount of email in our inbox. In addition, we can collaborate on event planning with organizations in other countries, which is much easier than holding virtual meetings or navigating long email chains.

Pros

Project management
Workload tracking
Form submission

Cons

Automations - even with the templates, they are hard to navigate
monday.com is still not intuitive; features can be hard to find, and there are many features available that aren't obvious
Harder to work with external partners

Likelihood to Recommend

monday.com is well-suited for project management - from the first steps to tracking updates, proofs and approvals. Enabling document uploads and links makes it much easier to find the latest versions. Regarding Forms, since they are tied to the boards, they are less customizable and less user-friendly than Google Forms.

Bonnie Gretzner

Digital Communications Manager in Marketing at World YMCA (11-50 employees)

Vetted Review

2 years of experience

View profile

If it's not on monday.com, it doesn't exist!

Rating: 10 out of 10

Incentivized

November 24, 2025

Use Cases and Deployment Scope

We are a solar company and we have 30+ employees. We use monday.com everyday and it is an amazing CRM. Solar is a complex business with lots of moving parts. There are many phases to solar so we need to address every step and we can manage the entire project from start to finish with monday.com. We can track everyone and all employees are trained to deal with the progress of every customer on monday.com. We have a running "joke" at the company, "if it isn't on Monday, it doesn't exist." A good marketing slogan for your business!

Pros

Helps keep track of customers and projects
It's easy to use
We are an international company so we feel like we are a "family" on monday.com

Cons

I don't really have anything to offer. I don't have a complaint....

Likelihood to Recommend

I think monday.com is an amazing tool. We have many departments and we have defined them on monday so any employee can jump from one division to another... From an update for and HOA to a new roof, or electrical problem to Permitting. We have an active list of customers and a list for completed projects. We have a section just for Project Managers, one for each department so we can communicate and tag those who need to address a specific issue. I can't speak more highly about it. We started off with another CRM but it doesn't compare to monday.com.

Verified User

Manager in Customer Service (11-50 employees)

Vetted Review

2 years of experience

Easy to use and flexible.

Rating: 9 out of 10

Incentivized

November 2, 2025

Use Cases and Deployment Scope

We primarily use Monday to project manage approximately 1000 projects at any one time. These include Consultancy, Programmes and Events, Member Benefits, and Product Development. The ease of use has helped us implement these into teams very rapidly. The easy integration with other systems has also helped us to control processes such as issuing Fellowships and monitoring Member renewals. We also run much of our month-end and forecasting processes from Financial DBs created using the Monday API.

Pros

Project Management.
Automating Tasks.
Communication
Single Point of Truth.

Cons

Speed of system.
Number of boards in Portfolio.
Automation triggered of other types of columns.

Likelihood to Recommend

User-friendly and flexible.

Richard Lowin

Senior Project Manager in Information Technology at Advance HE (51-200 employees)

Vetted Review

2 years of experience

Best work management system I have seen.

Rating: 10 out of 10

Incentivized

October 31, 2025

Use Cases and Deployment Scope

We use Monday for a variety of things: project management, task management, overviews, team collaboration, and the implementation of processes in hands-on workflows. It enables us to have all our work in one place, communicate effectively, and track status and progress. Many of us also use it for managing our personal to-do lists. My favorite implemented process is from customer request intake, via commercial clarification, through to scheduling their consultation.

Pros

User friendliness.
Flexibility
Reliability

Cons

Flexible user licensing, I e. Putting only some teams on enterprise while the remainder stay on pro.

Likelihood to Recommend

Achieving clarity and clear ownership of tasks. Project management.

Verified User

Manager in Professional Services (201-500 employees)

Vetted Review

6 years of experience

Monday for everyone.

Rating: 10 out of 10

Incentivized

October 29, 2025

Use Cases and Deployment Scope

We used Monday for project management, which helps us in correctly managing projects, ensuring communications between departments, and having on-time updates. The software is also helping us in assigning people to single tasks so as to provide the board with visibility to the owner of the activity and the timelines provided. It’s also very powerful in the demand project management, through the capacity allocation provided by Monday, helping us understand when a department is under stress due to many activities planned.

Pros

Project management.
Automations.
Boards

Cons

Sub item missing.
Conditional formatting of columns.
Reports.

Likelihood to Recommend

Monday is very helpful in management projects, assigning people to tasks, and managing timelines. The graphics are perfect and very user-friendly, very customizable but at the same time modular. The very strong part is that it can be adapted from many different industries and departments. The user curve is very fast.

Verified User

Strategist in Engineering (501-1000 employees)

Vetted Review

3 years of experience

monday.com Review

Rating: 8 out of 10

Incentivized

October 29, 2025

Use Cases and Deployment Scope

Work management

Used mostly for project management work

We use dashboards, collect forms & process them, issue and action log, risk register, question or decision log, UAT tracking, portfolio management, project hub, template creation, checklists. We also use it to capture retrospective, lessons learned, budget tracking, stakeholder management. The UI looks good as well as automation

Pros

Risk registering
Feedback forms
Dashboards
Decision logging

Cons

Unlicensed users having more permissions to edit shared items
Collaboration with external users
Undo button

Likelihood to Recommend

Project management > collecting feedbacks, creating forms & templates, creating decision and question logs, lessons learned log, risk registers, dashboards and checklists, task management and creating charts from them, visibility to all stakeholders, portfolio management. Automation for receiving reminders. The user interface looks really nice. Where you can see other dashboards all in one

Verified User

Administrative Assistant in Legal (501-1000 employees)

Vetted Review

2 years of experience

Monday.com makes you love Mondays.

Rating: 10 out of 10

Incentivized

October 29, 2025

Use Cases and Deployment Scope

We needed a solution to connect our purchasing department with our design department. This has expanded to other departments, and it works very well. Working across departments with all information in one place and all communication in one place is precisely what we needed to create a good foundation for the work.

Pros

Mirrored board.
Automations.
Intuitive working.

Cons

Giving priority to developing the asked features.

Likelihood to Recommend

It works so well, it’s easy to understand, and there are lots of ways to learn.

Kim van der Wijk

Design project manager at EQOM (201-500 employees)

Vetted Review

3 years of experience

Verified on LinkedIn

Changing the Way We Work

Rating: 10 out of 10

Incentivized

October 29, 2025

Use Cases and Deployment Scope

monday.com is an essential tool to the way we function. Many of our previous Excel functions have been brought into monday.com to become automated and allow for extension of processes.

Pros

Automation
Workflows and automations
Permissions

Cons

Development of triggers
additional defined permissions
programming features

Likelihood to Recommend

Almost anything in Excel can be bright over, except those that are extremely formula based. Anything survey based. Anything that pulls information from form input and data analytics/charts

Krista Bowman, MBA

Business Systems Analyst in Professional Services at All In Credit Union (201-500 employees)

Vetted Review

2 years of experience

Verified on LinkedIn

Honest monday.com feedback

Rating: 7 out of 10

Incentivized

October 29, 2025

Use Cases and Deployment Scope

We use monday.com for managing a large amount of tasks and projects from clients. The product helps us with priority, efficiency, organisation etc

Pros

Task boards
Dashboards
Docs
Reporting

Cons

Recurring tasks
Checking resource availability for team members so you can assign more work, current system isn’t ideal
Better tools for project managers to hold people accountable

Likelihood to Recommend

For overall task management and projects. I think it’s less appropriate for recurring projects or tasks as the automations are limited compared to clickup

Verified User

Manager in Marketing (201-500 employees)

Vetted Review

1 year of experience

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