Looking to streamline projects and reduce your inbox? monday.com can help
February 04, 2026

Looking to streamline projects and reduce your inbox? monday.com can help

Bonnie Gretzner | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

We use monday.com as a project management tool to track and communicate about projects. It has helped reduce the amount of email in our inbox. In addition, we can collaborate on event planning with organizations in other countries, which is much easier than holding virtual meetings or navigating long email chains.

Pros

  • Project management
  • Workload tracking
  • Form submission

Cons

  • Automations - even with the templates, they are hard to navigate
  • monday.com is still not intuitive; features can be hard to find, and there are many features available that aren't obvious
  • Harder to work with external partners
  • Investment - Unfortunately, adoption among our team members varies widely, which increases time on some projects because they combine email and monday.com.
  • It has saved our event team hours of planning time as they work with an organization in another country to plan a major event.
  • Charts reduce workload because they clearly show how busy each team member is.
Others and I on our team find it not intuitive at all, and many have stopped using it as they don't understand its features. I've also found the templates haven't been helpful, as they haven't proved to be easy to customize; it seems to be easier to build a board from scratch.
Overall, monday.com's performance is strong and reliable. We have had instances where people have found themselves locked out, and it's been unclear whether it was a glitch or a password error on their end. Having the app is great for responding to updates or marking an item as "Done".

Do you think monday.com delivers good value for the price?

Not sure

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of monday.com go as expected?

No

Would you buy monday.com again?

Yes

monday.com is well-suited for project management - from the first steps to tracking updates, proofs and approvals. Enabling document uploads and links makes it much easier to find the latest versions. Regarding Forms, since they are tied to the boards, they are less customizable and less user-friendly than Google Forms.

monday.com Feature Ratings

Task Management
9
Resource Management
6
Gantt Charts
6
Scheduling
8
Workflow Automation
5
Team Collaboration
7
Support for Agile Methodology
Not Rated
Document Management
7
Email integration
Not Rated
Mobile Access
8
Timesheet Tracking
Not Rated
Change request and Case Management
Not Rated
Budget and Expense Management
Not Rated
Quotes/estimates
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated

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