NETSCOUT nGeniusONE Reviews

9 Ratings
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Score 6.9 out of 100

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Reviews (1-5 of 5)

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January 23, 2020
Anonymous | TrustRadius Reviewer
Score 6 out of 10
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We currently use NetScout as a way of monitoring multiple links between branch offices within our company. The main purpose has been for packet tracing. We have multiple platforms; Microsoft, Unix, Mainframe which we must ensure traffic is not only flowing correctly but within a reasonable timeframe. NetScout has given us this with a graphical interface that can display traffic statics in a way that is easy to read as well as allowing an engineer to dig into the packets even deeper.
  • The graphical interface has to be the key benefit of NetScout. I am more of a packet analyzer but the interface gives the upper levels easier view into the network.
  • The breakdown of sites is useful.
  • The ability of the break the traffic down and go into the packet analyzer straight from the graphical interface. Saves a lot of time writing filters with just simple clicks.
  • Possibly the setup. The organization of setting up the sites weren't as easy as I would have liked.
Packet tracing is its main purpose and well suited for. Unfortunately, I am not a mainframe expert but know enough to know the danger. We have, what I call, a version 1 mainframe which requires a separate stack for its TCP/IP access per program, unlike Microsoft and Unix. With the use of NetScout, we were able to determine a routing issue as well as the incorrect stack that the TCP traffic was routing too. Beginning with the graphical interface we were able to narrow the path down between multiple devices and then analyzing the packet trace generated by NetScout.
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August 23, 2019
Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
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We primarily use nGeniusONE for troubleshooting of issues across the network. By entering the source/destination we can get the metadata and packet level data to have good visibility into what is happening. Additionally, dashboards can be set up for quick views into the network and utilizing baselines, find out if anything is out of the norm. Packet level data can be exported and sent for analysis if necessary as well.
  • Packet captures
  • Metadata of Network
  • Troubleshooting Issues
  • Complicated UI
  • Requires Training
  • Complex initial configuration
It’s best for troubleshooting issues that require a packet level analysis. By having source/destination you can have a view into how the packets are traversing the network. If alerts/baselines are set up it can help identify something out of the norm. Very useful for VoIP applications as well. Would not recommend for small scale environments.
We have a dedicated OSE who has been very helpful. Besides that, we have little experience beyond this specific model.
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August 19, 2019
Anonymous | TrustRadius Reviewer
Score 7 out of 10
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Verified User
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It is used globally at over a thousand locations for network traffic analysis, including NetFlow for every site and datacenter packet capturing. The analysis includes bandwidth capacity management, Top Talkers/Top application analysis, VoIP call analysis, and SharePoint traffic. It is used by the Telecom department and recently started to be leveraged by the applications departments. We are also leveraging the service desk to use it for initial incident triage.
  • Good NetFlow collection and analysis.
  • Complete suite of network and application analysis features in one tool.
  • Integration of network and application metrics for comprehensive performance analysis.
  • The interface is very cumbersome and not intuitive.
  • Lack of a strong and understandable API for integration with other tools.
  • High cost.
Great for detailed real-time and historical network and application (over the network) utilization analysis. It works well both for capacity management and live troubleshooting, mostly focusing on the network performance for the applications running over it. Not appropriate for detailed routing analysis (follow full routing path), application performance analysis at the client or server level (before/after reaching the network).
If you spend the right amount of money with them they work very close to you to support your needs. I ignore how they work in companies with lower expenses on their products. NetScout is not a very dynamic introducing platform with enhancements that their customers need. We contract their professional services so support level is good, although too pricey from my perspective.
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June 17, 2019
Paul Fan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
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NetScout nGeniusONE has been used across multiple departments in my company, especially for operation teams who manage and operate the infrastructures including networks and data centers. It is mainly used to monitor the service performance and support root cause analysis for network performance degradation and outages.
  • NetScout nGeniusONE can help to deep dive into the packet layer, help to identify the real network and service performance problems in the protocol layer. We have been using NetScout nGeniusONE as the main monitoring solution for the mobile network for many years.
  • I have recently use NetScout nGeniusONE to support problem troubleshooting for a customer issue complaining of slow application connection into our Datacenter services. it was easy to use NetScout nGeniusONE to capture the problematic connection sessions by using various type of filters and export a pcap file for further analysis.
  • I‘ve also use NetScout nGeniusONE to investigate an NBN connection issue which was intermittent and hard to capture, however, by using NetScout nGeniusONE it was easy to go back to the history capture and logs, so we won't miss any important leads.
  • Some time the NetScout nGeniusONE is a little slow when analyzing/downloading big size network captures, especially when I add more filters that slowness will be more obvious. I hope it can be improved a bit as the data we're analyzing now is more and more massive in size.
  • I don't have other comments on this question, everything looks good except the one I've mentioned.
NetScout nGeniusONE is perfectly suited for an end to end network service monitoring, no matter what type of service it is—IP, mobile, datacentre, or the cloud— it can all be a good place to have NetScout nGeniusONE deployed to assist in the operation.
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April 11, 2018
Chris Woods | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
From implementation it has been used to diagnose and find problems. We have been working sometime to operationalize the system into monitoring solution for all IT organizations within the company. With nG1 we have been able to baseline our applications which provides us the ability to do alerting and reporting to the appropriate group to look further into problems.
  • In this space, we wanted an end-to-end solution provided by one vendor.
  • Local support team and TAC have been instrumental in helping us provide this solution
  • Very responsive to new ideas to improve the product.
  • Better access to resources
  • Pricing in this niche market is very high, hard for the little guy to take advantage of these solutions
One of the primary focus we have is application visibility as data crosses the network. We have found several instances where latency was an issue, unknowingly and was able to take corrective action.

Using this tool as a troubleshooting tool only is missing out on all the addons you get from a solution like this. Don't be tunnel visioned share the tool and get the most out of it.
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Feature Scorecard Summary

Automated network device discovery (2)
Network monitoring (5)
Baseline threshold calculation (4)
Alerts (5)
Network capacity planning (5)
Packet capture analysis (5)
Network mapping (4)
Customizable reports (5)
Wireless infrastructure monitoring (2)
Hardware health monitoring (2)

What is NETSCOUT nGeniusONE?

NETSCOUT’s nGeniousONE is a network monitoring platform. NETSCOUT advertises nGeniousONE as an architecture designed to integrate with enterprise-level systems, including Oracle databases, load balancers, IBM middleware, and payment processing software, among other programs. In addition to standard monitoring features, nGeniousONE includes deep packet inspection, predictive analytics, SSL certificate monitoring, and automated workflow.

NETSCOUT nGeniusONE Technical Details

Operating Systems: Unspecified
Mobile Application:No

Frequently Asked Questions

What is NETSCOUT nGeniusONE?

NETSCOUT’s nGeniousONE is a platform designed to monitor enterprise-level networks. It includes standard monitoring capabilities, as well as advanced inspection and analytics features.

What is NETSCOUT nGeniusONE's best feature?

Reviewers rate Packet capture analysis highest, with a score of 9.6.

Who uses NETSCOUT nGeniusONE?

The most common users of NETSCOUT nGeniusONE are from Enterprises and the Telecommunications industry.