#1 most frequent
United States of America
58.6%41 installations of 70
What is NETSCOUT nGeniusONE?
NETSCOUT’s nGeniousONE is a platform designed to monitor enterprise-level networks. It includes standard monitoring capabilities, as well as advanced inspection and analytics features.
Categories & Use Cases
Videos
Top Performing Features
Automated network device discovery
Automated network device discovery allows all devices in the environment to be found and tracked
Category average: 8.7
Network monitoring
Monitoring network device availability and performance indicators like bandwidth, packet loss, CPU, WAN links, etc.
Category average: 9.4
Packet capture analysis
Interception of data packets provides performance-related information such as network and application response times, and traffic type analysis
Category average: 7.2
Areas for Improvement
Customizable reports
Ability to schedule, generate, and deliver custom performance and availability reports
Category average: 7.9
Hardware health monitoring
Ability to monitor key hardware metrics including temperature, fan speed, and power supply
Category average: 9.2
Network capacity planning
Capacity planning analyzes interface utilization, disk usage, etc. and allows identification of capacity problems well in advance of threshold breach
Category average: 7.6
Who Buys & Uses NETSCOUT nGeniusONE
#2 most frequent
Canada
8.6%6 installations of 70
#3 most frequent
France
4.3%3 installations of 70
NETSCOUT nGeniusONE: The Perfect Network Performance Monitoring Tool
Use Cases and Deployment Scope
NETSCOUT nGeniusONE is a deep packet inspection tool that helps to trace the connectivity between the clients, and we get the details like where the packet is dropped, what can be the possible reason of packet drop, and several other parameters regarding network connectivity and its functioning. Hence, it helps in makin our network more stable. We use it for generating trigger and alarm when the packet drop takes place due to any connectivity issue or link flaps. Apart from that we use it to monitor the behavior of server and traffic that is generated. It works as an man-in-middle to sniff the packet, so it helps as an monitoring tool and hence very beneficial for any enterprise or large organization. So, in brief it tell us where the problem persist in the network which can lead to any loss because everything depends upon connectivity and stability of network.
Pros
- It can be integrated with various third party tool or visibility solution like IXIA, and other NMS tool to get a detailed report about behavior of different application.
- It gives the ability to capture the packet in real time which is very beneficial.
- It gives a complete detailed history of past days or even months to track the overall behavior so that we can distinguish between the stable and unstable sites and can identify the mist critical site.
- The dashboard is very user friendly and all the features are clearly visible and well organized. It shows discovery and flap links very clearly location wise so that we can troubleshoot them.
Cons
- The deployment part and initial configuration require so much time and efforts and needs perfect expertise for the implementation purpose.
- Technical support is poor as they do not provide solution in initial meetings. In 2-3 meetings they simply collect logs and ask time for inspection. We need to continuously follow them for the solution.
- The costing part is very high and we can get other similar tools with a lot more features and functionalities. So this needs to addressed.
- With every new version, lot of bugs are introduced hence it is not recommended to move on latest version.
Return on Investment
- NETSCOUT nGeniusONE is the best tool and very profitable for our organization as it helped in to reduce the manual effort of engineers to track the Network flaps and connectivity issue.
- Return on investment for this product is quiet good as of now and we have achieved 80% ROI till now and we are very much confident that we will achieve the full ROI.
- It has helped in cost cutting as we need only few network admin and engineers to track the discovery, behavior and connectivity. Earlier we need a lot of employee to do that due to which the organization may suffer some financial loss.
Alternatives Considered
OpenNMS and SolarWinds Network Performance Monitor (NPM)
Other Software Used
Forescout Continuum, Radware Alteon, Kemp LoadMaster
NetScout nGeniusONEP: a great network monitoring solution
Pros
- NetScout nGeniusONE can help to deep dive into the packet layer, help to identify the real network and service performance problems in the protocol layer. We have been using NetScout nGeniusONE as the main monitoring solution for the mobile network for many years.
- I have recently use NetScout nGeniusONE to support problem troubleshooting for a customer issue complaining of slow application connection into our Datacenter services. it was easy to use NetScout nGeniusONE to capture the problematic connection sessions by using various type of filters and export a pcap file for further analysis.
- I‘ve also use NetScout nGeniusONE to investigate an NBN connection issue which was intermittent and hard to capture, however, by using NetScout nGeniusONE it was easy to go back to the history capture and logs, so we won't miss any important leads.
Cons
- Some time the NetScout nGeniusONE is a little slow when analyzing/downloading big size network captures, especially when I add more filters that slowness will be more obvious. I hope it can be improved a bit as the data we're analyzing now is more and more massive in size.
- I don't have other comments on this question, everything looks good except the one I've mentioned.
Return on Investment
- NetScout nGeniusONE helps to reduce the time and effort (people to involve) to react on network outages, speed up the investigation progress, and much more quickly to identify the root cause.
- Proactive helps the operation team to identify the underline problems and help the business to take actions before the issue starts to impact the customer's business. Help to reduce the incidents and outages.
- Help the operation teams to better understand the performance and health of the network from a higher level and end to end perspective, improve the efficiency of work.
Alternatives Considered
ExtraHop
Other Software Used
ExtraHop, Microsoft Teams, Webex Meetings, Riverbed Steelhead
Netscout Review
Pros
- In this space, we wanted an end-to-end solution provided by one vendor.
- Local support team and TAC have been instrumental in helping us provide this solution
- Very responsive to new ideas to improve the product.
Cons
- Better access to resources
- Pricing in this niche market is very high, hard for the little guy to take advantage of these solutions
Return on Investment
- Mean time to repair.
- Capacity planning
- Getting buy in from the non-network IT teams has been a challenge.
Alternatives Considered
ExtraHop
Other Software Used
SolarWinds Network Performance Monitor, SolarWinds Netflow Traffic Analyzer, SolarWinds IPAM
Scout the Network!!
Pros
- The graphical interface has to be the key benefit of NetScout. I am more of a packet analyzer but the interface gives the upper levels easier view into the network.
- The breakdown of sites is useful.
- The ability of the break the traffic down and go into the packet analyzer straight from the graphical interface. Saves a lot of time writing filters with just simple clicks.
Cons
- Possibly the setup. The organization of setting up the sites weren't as easy as I would have liked.
Return on Investment
- Packet tracing has been positive. The ROI comes from being able to narrow the packet down fast to determine the network issue.
- A network diagram based on packet routing would be nice.
Alternatives Considered
Wireshark and PRTG Network Monitor
Other Software Used
Wireshark, PRTG Network Monitor, LogRhythm
Complex But Useful
Pros
- Packet captures
- Metadata of Network
- Troubleshooting Issues
Cons
- Complicated UI
- Requires Training
- Complex initial configuration
Return on Investment
- Identify problems
- Point toward solutions
- CISO dashboards
Usability
Alternatives Considered
SolarWinds Network Performance Monitor
Other Software Used
Spectrum, SolarWinds Network Performance Monitor, Cisco Prime LAN Management Solution