TrustRadius
NETSCOUT nGeniusONE provides rapid insights into service performance across IT environments from the network, application, and user community perspective supporting fast triage of issues and service quality.NetScout nGeniusONEP: a great network monitoring solutionNetScout nGeniusONE has been used across multiple departments in my company, especially for operation teams who manage and operate the infrastructures including networks and data centers. It is mainly used to monitor the service performance and support root cause analysis for network performance degradation and outages.,NetScout nGeniusONE can help to deep dive into the packet layer, help to identify the real network and service performance problems in the protocol layer. We have been using NetScout nGeniusONE as the main monitoring solution for the mobile network for many years. I have recently use NetScout nGeniusONE to support problem troubleshooting for a customer issue complaining of slow application connection into our Datacenter services. it was easy to use NetScout nGeniusONE to capture the problematic connection sessions by using various type of filters and export a pcap file for further analysis. I‘ve also use NetScout nGeniusONE to investigate an NBN connection issue which was intermittent and hard to capture, however, by using NetScout nGeniusONE it was easy to go back to the history capture and logs, so we won't miss any important leads.,Some time the NetScout nGeniusONE is a little slow when analyzing/downloading big size network captures, especially when I add more filters that slowness will be more obvious. I hope it can be improved a bit as the data we're analyzing now is more and more massive in size. I don't have other comments on this question, everything looks good except the one I've mentioned.,9,NetScout nGeniusONE helps to reduce the time and effort (people to involve) to react on network outages, speed up the investigation progress, and much more quickly to identify the root cause. Proactive helps the operation team to identify the underline problems and help the business to take actions before the issue starts to impact the customer's business. Help to reduce the incidents and outages. Help the operation teams to better understand the performance and health of the network from a higher level and end to end perspective, improve the efficiency of work.,ExtraHop,ExtraHop, Microsoft Teams, Webex Meetings, Riverbed SteelheadNetscout ReviewFrom implementation it has been used to diagnose and find problems. We have been working sometime to operationalize the system into monitoring solution for all IT organizations within the company. With nG1 we have been able to baseline our applications which provides us the ability to do alerting and reporting to the appropriate group to look further into problems.,In this space, we wanted an end-to-end solution provided by one vendor. Local support team and TAC have been instrumental in helping us provide this solution Very responsive to new ideas to improve the product.,Better access to resources Pricing in this niche market is very high, hard for the little guy to take advantage of these solutions,9,Mean time to repair. Capacity planning Getting buy in from the non-network IT teams has been a challenge.,ExtraHop,SolarWinds Network Performance Monitor, SolarWinds Netflow Traffic Analyzer, SolarWinds IPAMScout the Network!!We currently use NetScout as a way of monitoring multiple links between branch offices within our company. The main purpose has been for packet tracing. We have multiple platforms; Microsoft, Unix, Mainframe which we must ensure traffic is not only flowing correctly but within a reasonable timeframe. NetScout has given us this with a graphical interface that can display traffic statics in a way that is easy to read as well as allowing an engineer to dig into the packets even deeper.,The graphical interface has to be the key benefit of NetScout. I am more of a packet analyzer but the interface gives the upper levels easier view into the network. The breakdown of sites is useful. The ability of the break the traffic down and go into the packet analyzer straight from the graphical interface. Saves a lot of time writing filters with just simple clicks.,Possibly the setup. The organization of setting up the sites weren't as easy as I would have liked.,9,Packet tracing has been positive. The ROI comes from being able to narrow the packet down fast to determine the network issue. A network diagram based on packet routing would be nice.,Wireshark and PRTG Network Monitor,Wireshark, PRTG Network Monitor, LogRhythm
  3. NETSCOUT nGeniusONE Reviews
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NETSCOUT nGeniusONE
7 Ratings
Score 8.7 out of 101
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NETSCOUT nGeniusONE Reviews

NETSCOUT nGeniusONE
7 Ratings
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Score 8.7 out of 101
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Reviews (1-3 of 3)

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Paul Fan profile photo
June 17, 2019

Review: "NetScout nGeniusONEP: a great network monitoring solution"

Paul Fan
Score 9 out of 10
Vetted Review
Verified User
Review Source
NetScout nGeniusONE has been used across multiple departments in my company, especially for operation teams who manage and operate the infrastructures including networks and data centers. It is mainly used to monitor the service performance and support root cause analysis for network performance degradation and outages.
  • NetScout nGeniusONE can help to deep dive into the packet layer, help to identify the real network and service performance problems in the protocol layer. We have been using NetScout nGeniusONE as the main monitoring solution for the mobile network for many years.
  • I have recently use NetScout nGeniusONE to support problem troubleshooting for a customer issue complaining of slow application connection into our Datacenter services. it was easy to use NetScout nGeniusONE to capture the problematic connection sessions by using various type of filters and export a pcap file for further analysis.
  • I‘ve also use NetScout nGeniusONE to investigate an NBN connection issue which was intermittent and hard to capture, however, by using NetScout nGeniusONE it was easy to go back to the history capture and logs, so we won't miss any important leads.
  • Some time the NetScout nGeniusONE is a little slow when analyzing/downloading big size network captures, especially when I add more filters that slowness will be more obvious. I hope it can be improved a bit as the data we're analyzing now is more and more massive in size.
  • I don't have other comments on this question, everything looks good except the one I've mentioned.
NetScout nGeniusONE is perfectly suited for an end to end network service monitoring, no matter what type of service it is—IP, mobile, datacentre, or the cloud— it can all be a good place to have NetScout nGeniusONE deployed to assist in the operation.
Read Paul Fan's full review
Chris Woods profile photo
April 11, 2018

NETSCOUT nGeniusONE: "Netscout Review"

Chris Woods
Score 9 out of 10
Vetted Review
Verified User
Review Source
From implementation it has been used to diagnose and find problems. We have been working sometime to operationalize the system into monitoring solution for all IT organizations within the company. With nG1 we have been able to baseline our applications which provides us the ability to do alerting and reporting to the appropriate group to look further into problems.
  • In this space, we wanted an end-to-end solution provided by one vendor.
  • Local support team and TAC have been instrumental in helping us provide this solution
  • Very responsive to new ideas to improve the product.
  • Better access to resources
  • Pricing in this niche market is very high, hard for the little guy to take advantage of these solutions
One of the primary focus we have is application visibility as data crosses the network. We have found several instances where latency was an issue, unknowingly and was able to take corrective action.

Using this tool as a troubleshooting tool only is missing out on all the addons you get from a solution like this. Don't be tunnel visioned share the tool and get the most out of it.
Read Chris Woods's full review
No photo available
April 13, 2018

NETSCOUT nGeniusONE Review: "Scout the Network!!"

Verified User
Score 9 out of 10
Vetted Review
Verified User
Review Source
We currently use NetScout as a way of monitoring multiple links between branch offices within our company. The main purpose has been for packet tracing. We have multiple platforms; Microsoft, Unix, Mainframe which we must ensure traffic is not only flowing correctly but within a reasonable timeframe. NetScout has given us this with a graphical interface that can display traffic statics in a way that is easy to read as well as allowing an engineer to dig into the packets even deeper.
  • The graphical interface has to be the key benefit of NetScout. I am more of a packet analyzer but the interface gives the upper levels easier view into the network.
  • The breakdown of sites is useful.
  • The ability of the break the traffic down and go into the packet analyzer straight from the graphical interface. Saves a lot of time writing filters with just simple clicks.
  • Possibly the setup. The organization of setting up the sites weren't as easy as I would have liked.
Packet tracing is its main purpose and well suited for. Unfortunately, I am not a mainframe expert but know enough to know the danger. We have, what I call, a version 1 mainframe which requires a separate stack for its TCP/IP access per program, unlike Microsoft and Unix. With the use of NetScout, we were able to determine a routing issue as well as the incorrect stack that the TCP traffic was routing too. Beginning with the graphical interface we were able to narrow the path down between multiple devices and then analyzing the packet trace generated by NetScout.
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NETSCOUT nGeniusONE Scorecard Summary

Likelihood to Recommend (7)
8.7

Feature Scorecard Summary

Automated network device discovery (2)
8.6
Network monitoring (3)
9.1
Baseline threshold calculation (3)
9.1
Alerts (3)
8.7
Network capacity planning (3)
7.5
Packet capture analysis (3)
9.7
Network mapping (3)
8.4
Customizable reports (3)
7.8
Wireless infrastructure monitoring (2)
8.3
Hardware health monitoring (2)
8.7

About NETSCOUT nGeniusONE

NETSCOUT nGeniusONE provides rapid insights into service performance across IT environments from the network, application, and user community perspective supporting fast triage of issues and service quality.
Categories:  Network Performance Monitoring

NETSCOUT nGeniusONE Technical Details

Operating Systems: Unspecified
Mobile Application:No