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Reviews (1-5 of 5)
We currently use NetScout as a way of monitoring multiple links between branch offices within our company. The main purpose has been for packet tracing. We have multiple platforms; Microsoft, Unix, Mainframe which we must ensure traffic is not only flowing correctly but within a reasonable timeframe. NetScout has given us this with a graphical interface that can display traffic statics in a way that is easy to read as well as allowing an engineer to dig into the packets even deeper.
- The graphical interface has to be the key benefit of NetScout. I am more of a packet analyzer but the interface gives the upper levels easier view into the network.
- The breakdown of sites is useful.
- The ability of the break the traffic down and go into the packet analyzer straight from the graphical interface. Saves a lot of time writing filters with just simple clicks.
- Possibly the setup. The organization of setting up the sites weren't as easy as I would have liked.
We primarily use nGeniusONE for troubleshooting of issues across the network. By entering the source/destination we can get the metadata and packet level data to have good visibility into what is happening. Additionally, dashboards can be set up for quick views into the network and utilizing baselines, find out if anything is out of the norm. Packet level data can be exported and sent for analysis if necessary as well.
- Packet captures
- Metadata of Network
- Troubleshooting Issues
- Complicated UI
- Requires Training
- Complex initial configuration
August 19, 2019
Useful but costly network monitoring tool
It is used globally at over a thousand locations for network traffic analysis, including NetFlow for every site and datacenter packet capturing. The analysis includes bandwidth capacity management, Top Talkers/Top application analysis, VoIP call analysis, and SharePoint traffic. It is used by the Telecom department and recently started to be leveraged by the applications departments. We are also leveraging the service desk to use it for initial incident triage.
- Good NetFlow collection and analysis.
- Complete suite of network and application analysis features in one tool.
- Integration of network and application metrics for comprehensive performance analysis.
- The interface is very cumbersome and not intuitive.
- Lack of a strong and understandable API for integration with other tools.
- High cost.
NetScout nGeniusONE has been used across multiple departments in my company, especially for operation teams who manage and operate the infrastructures including networks and data centers. It is mainly used to monitor the service performance and support root cause analysis for network performance degradation and outages.
- NetScout nGeniusONE can help to deep dive into the packet layer, help to identify the real network and service performance problems in the protocol layer. We have been using NetScout nGeniusONE as the main monitoring solution for the mobile network for many years.
- I have recently use NetScout nGeniusONE to support problem troubleshooting for a customer issue complaining of slow application connection into our Datacenter services. it was easy to use NetScout nGeniusONE to capture the problematic connection sessions by using various type of filters and export a pcap file for further analysis.
- I‘ve also use NetScout nGeniusONE to investigate an NBN connection issue which was intermittent and hard to capture, however, by using NetScout nGeniusONE it was easy to go back to the history capture and logs, so we won't miss any important leads.
- Some time the NetScout nGeniusONE is a little slow when analyzing/downloading big size network captures, especially when I add more filters that slowness will be more obvious. I hope it can be improved a bit as the data we're analyzing now is more and more massive in size.
- I don't have other comments on this question, everything looks good except the one I've mentioned.
From implementation it has been used to diagnose and find problems. We have been working sometime to operationalize the system into monitoring solution for all IT organizations within the company. With nG1 we have been able to baseline our applications which provides us the ability to do alerting and reporting to the appropriate group to look further into problems.
- In this space, we wanted an end-to-end solution provided by one vendor.
- Local support team and TAC have been instrumental in helping us provide this solution
- Very responsive to new ideas to improve the product.
- Better access to resources
- Pricing in this niche market is very high, hard for the little guy to take advantage of these solutions
NETSCOUT nGeniusONE Scorecard Summary
Feature Scorecard Summary
About NETSCOUT nGeniusONE
Categories: Network Performance Monitoring
NETSCOUT nGeniusONE Technical Details
| Operating Systems: | Unspecified |
|---|---|
| Mobile Application: | No |