Netscout Review
Chris Woods | TrustRadius Reviewer
April 11, 2018

Netscout Review

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with NetScout nGeniusONE

From implementation it has been used to diagnose and find problems. We have been working sometime to operationalize the system into monitoring solution for all IT organizations within the company. With nG1 we have been able to baseline our applications which provides us the ability to do alerting and reporting to the appropriate group to look further into problems.
  • In this space, we wanted an end-to-end solution provided by one vendor.
  • Local support team and TAC have been instrumental in helping us provide this solution
  • Very responsive to new ideas to improve the product.
  • Better access to resources
  • Pricing in this niche market is very high, hard for the little guy to take advantage of these solutions
  • Mean time to repair.
  • Capacity planning
  • Getting buy in from the non-network IT teams has been a challenge.
Majority of vendors on the market at the time only handle a piece of network instrumentation. Netscout covered all the bases which meet our company's requirements for "One throat to choke" rule. For the market we are in its nice to have a local team that can be onsite the same day if needed.
One of the primary focus we have is application visibility as data crosses the network. We have found several instances where latency was an issue, unknowingly and was able to take corrective action.

Using this tool as a troubleshooting tool only is missing out on all the addons you get from a solution like this. Don't be tunnel visioned share the tool and get the most out of it.

NETSCOUT nGeniusONE Feature Ratings

Automated network device discovery
Not Rated
Network monitoring
8
Baseline threshold calculation
8
Alerts
8
Network capacity planning
6
Packet capture analysis
9
Network mapping
9
Customizable reports
6
Wireless infrastructure monitoring
Not Rated
Hardware health monitoring
Not Rated