Complex But Useful
Anonymous | TrustRadius Reviewer
August 23, 2019

Complex But Useful

Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with NETSCOUT nGeniusONE

We primarily use nGeniusONE for troubleshooting of issues across the network. By entering the source/destination we can get the metadata and packet level data to have good visibility into what is happening. Additionally, dashboards can be set up for quick views into the network and utilizing baselines, find out if anything is out of the norm. Packet level data can be exported and sent for analysis if necessary as well.
  • Packet captures
  • Metadata of Network
  • Troubleshooting Issues
  • Complicated UI
  • Requires Training
  • Complex initial configuration
  • Identify problems
  • Point toward solutions
  • CISO dashboards
Requires quite a bit of training not only for config but to use. Highly recommend having a SME come in from Netscout to help initially for these. Once you learn the UI, it’s much better to use but is not intuitive.
We have a dedicated OSE who has been very helpful. Besides that, we have little experience beyond this specific model.
They are different as one is more used for network config management and SNMP polling. Netscout is more of a packet level, metadata, baselining troubleshooting tool. Both I’d recommend but for different purposes.
It’s best for troubleshooting issues that require a packet level analysis. By having source/destination you can have a view into how the packets are traversing the network. If alerts/baselines are set up it can help identify something out of the norm. Very useful for VoIP applications as well. Would not recommend for small scale environments.

NETSCOUT nGeniusONE Feature Ratings

Network monitoring
7
Baseline threshold calculation
5
Alerts
6
Network capacity planning
8
Packet capture analysis
10
Customizable reports
7