NetSuite ERP FAQ Detail
1,409 Reviews and Ratings
What is an ERP system?
31 citations from LLM engines
Based on TrustRadius reviews, an Enterprise Resource Planning (ERP) system like NetSuite ERP is a comprehensive software solution that helps businesses operate more efficiently. Reviewers describe it as a central system for automating and integrating core business processes, including financials, sales orders, and inventory management. The primary goals of implementing an ERP are to speed up transactions, improve accuracy, and reduce manual work, ultimately leading to better financial performance and a significant return on investment. While these systems offer extensive customization to fit specific business needs, users also note that they can be complex to learn and navigate.
Prompt Questions
explain the main components of an enterprise resource planning system and what each part does
suggest common business problems that can be solved by implementing an erp system
what is an erp system and how does it help businesses operate more efficiently
Automation of Business Operations
3 mentions▼According to reviewers, an ERP system serves to automate and streamline core business operations. This includes automat…
According to reviewers, an ERP system serves to automate and streamline core business operations. This includes automating financial tasks like billing and accounts receivable, speeding up transaction processing, and improving the speed and accuracy of sales order entry.
“Automation on billing and Accounts Receivable”
“Sales Order Entry Speed/Accuracy due to easy integration of EDI, Website and LetLucy programs allow our customer service team the time to focus on the customer experience and not feel overwhelmed with the number of orders they have to manually enter after they get off the phone.”
“Netsuite speeds up transaction processing.”
Financial Reporting and ROI
2 mentions▼Reviewers indicate that an ERP system helps improve financial management and delivers a return on investment. Users rep…
Reviewers indicate that an ERP system helps improve financial management and delivers a return on investment. Users report a dramatic reduction in the number of days required to close their books and a significant increase in ROI after implementation.
“Our ROI has more than tripled since we began using NetSuite.”
“Days to close reduced dramatically!”
Inventory Management
1 mention▼An ERP system is described as a tool for managing physical inventory. One reviewer details the functions of a physical…
An ERP system is described as a tool for managing physical inventory. One reviewer details the functions of a physical inventory program, which includes the ability to freeze inventory for counting and accurately manage items within specific bin locations.
“Full Physical Inventory Program - Currently is missing. Unable to freeze inventory, which makes the 'refresh' of the counts and location accuracy incredibly difficult. Had to utilize the Stock Count Process and work in a manual way to deal with if we found an item in a bin... how does it get noted as being added? If a bin shows that there is an item in a bin, but it is not there, how do we remove it?”
System Customization
4 mentions▼ERP systems provide options for customization and configuration to meet specific business requirements. Reviewers note…
ERP systems provide options for customization and configuration to meet specific business requirements. Reviewers note that this process can be complex and time-consuming, sometimes requiring direct vendor support to implement effectively.
“Configuration options (if we were able to purchase support)”
“Complexity in Customization”
“Some of the customization options are really complex and can be difficult to figure out without NetSuite ERP direct support.”
“You have to click through a ton of screens to get your forms customized to your liking which is overly time consuming and can be frustrating.”
User Interface and Navigation
2 mentions▼The user interface is a key component for interacting with an ERP system. Some reviewers describe the navigation as cum…
The user interface is a key component for interacting with an ERP system. Some reviewers describe the navigation as cumbersome with nested menus, and the visual design as dated. The search function is also mentioned as being functional but not very intelligent.
“Search UX is functional but in my opinion, not very intelligent.”
“User Interface and Navigation”
“Navigation is sometimes cumbersome and takes a while to understand and navigate through. Menus are overly nested and inconsistent across certain modules.”
“Pages feel visually dated and layout at times lacks modern spacing, grouping and design logic.”
System Performance
1 mention▼The speed and performance of the system are important aspects of an ERP. Some users report that the system can be slow,…
The speed and performance of the system are important aspects of an ERP. Some users report that the system can be slow, particularly when saving information.
“Slow”
“I have found it to be a bit slow sometimes when saving.”
Showing top 6 topics · 16 total quotes across all topics