Bonterra OneCause

Score8.6 out of 10

223 Reviews and Ratings

What is Bonterra OneCause?

OneCause supports fundraising with online and event fundraising solutions that help nonprofits reach more and raise more. Since 2008, OneCause states they have helped 14,000 cause-driven organizations to raise over $8B through more than 90,000 fundraising events and campaigns.

Categories & Use Cases

Media

Screenshot of peer-to-peer fundraising, in OneCause.

Screenshot of the event management platform.

Screenshot of a donor solution, to maximize fundraising potential.

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Screenshot of peer-to-peer fundraising, in OneCause.

Most Frequent Users

Top 3 industries using Bonterra OneCause.

Based on HG Insights installation data

View all Reviews

#1 most frequent

Other Services (except Public Administration)

31.0%

145 installations of 468

“I manage non-profit fundraising events and we use the OneCause CRM to manage our fundraising events, primarily the Silent Auction function.”
— Special Events Manager, MUST Ministries (Mid-sized Companies)

#2 most frequent

Health Care and Social Assistance

18.2%

85 installations of 468

#3 most frequent

Educational Services

13.5%

63 installations of 468

Pros

Streamlined management of silent auction processes, including item procurement and bidding
Intuitive and user-friendly interface for event organizers and attendees
Efficient ticketing and registration/check-in capabilities

Cons

Limited customization and readability in reporting features
Complex and time-consuming setup and configuration, particularly for seating and story design
Cumbersome user interface aspects for attendees and specific administrative tasks like image uploads

Sheli Levine

Office Administrator in Finance and Accounting at Meals on Main Street (11-50 employees)

Use Cases and Deployment Scope

We use One Cause for our non-profit fundraising platform. We use One Cause for Events and general fundraising. It provides a front-end fundraising system, allowing our donors to easily donate to our organization. It is very complex. Their telephone support is very helpful, and not all systems have a live help desk (not AI or Chat).

Pros

Allows for us to create donation pages.
Supports our events.

Cons

Overly complex.
Reconciliation (for us) requires 4 file downloads and merging of data.

Return on Investment

OneCause allows us to create donation moments that meet our needs.

Usability

Alternatives Considered

Givebutter, GiveSmart by Momentive, Harness Open Source (Drone), Little Green Light, Stripe Billing, Bloomerang CRM and Bloomerang Fundraising

Other Software Used

Little Green Light, Givebutter

Heidi Prentup, MSM View profile

Executive Director at Colorado Fallen Hero Foundation (1-10 employees)

Use Cases and Deployment Scope

We use OneCause for our golf tournament registration and our annual gala fundraiser. During the gala we have silent, live, instant buy, and paddle raise hosted on the platform. It is a great fundraiser platform for these events easy for the customers to use and very easy to set up.

Pros

Customer service
Video knowledge mapping for set up
Depth of resources for an auction-can do anything you envision
Onsite support for the event
Modern looking, appealing presentation

Cons

Ticket vs attendee numbers are confusing-should have the number of attendees immediately visible vs the number of tickets sold
Cannot set the facility maximum so it could be over sold

Return on Investment

For the golf tournament, it was easy for players to sign up. I had done this via spreadsheet before, so it saved me a lot of time.
Having knowledgeable staff on site for the event was very helpful.

Usability

Alternatives Considered

GiveSmart by Momentive

Pam Schneider

Director of Development at Scarlet Road (11-50 employees)

Use Cases and Deployment Scope

Our agency uses Bonterra OneCause for event planning and registration. The platform is user-friendly and captures all the information we need from our guests. Guests seem to like the ease of registration as well.

Pros

Customization
Provides a running tally of real-time donations
Simple registration for guests
Is able to capture all fundraising items

Cons

The home page for admin could be clearer because of the two columns on the left that seem to host the same information but for two different purposes
And making the "welcome" Registration button or space larger or more obvious on the main event page for users to register

Return on Investment

It was more of a positive impact for our agency, with less work for us to on either end

Usability

Debbie Kanda

Donor Relations Manager at Valley Outreach (11-50 employees)

Use Cases and Deployment Scope

Valley Outreach used the OneCause Fundraising Platform for our annual gala in 2024. We used the ticketing function to sell tickets which sold out 2 weeks before the event. We also used the fixed price function as well as live auction

Pros

Support is fantastic -- either by online chat or phone
Customer success managers are always available to help
The guest interface looks modern and professional

Cons

Some functions are found in different areas of the platform and hard to remember where to find what you need but once you navigate often it is easier to find what you need
Reports are different than with other OneCause platforms which takes some getting used to

Return on Investment

Our tickets sold out 2 weeks prior to the event which was a bonus!
By thinking outside the box we were able to combine 2 fundraising platforms to achieve a function for our event

Usability

Other Software Used

Blackbaud Raiser's Edge NXT

Alison Hughes View profile

Vice President, Community Engagement at Jeanne D'Arc Credit Union (201-500 employees)

Use Cases and Deployment Scope

The We Share A Common Thread Foundation uses the OneCause fundraising platform for the silent auction portion of our annual fundraiser. It makes the process so much more efficient by collecting the credit card information and billing the winners immediately at the close of the auction. It allows us to check out our winners with ease. It also allows us to gain extra supporters who are unable to attend the event but still want to bid on our items and help support our cause. We also use it to promote our specialty raffle for a few days before the event, again, allowing those unable to attend to still purchase a ticket for a chance to win.

Pros

Ease of uploading silent auction items.
Keeping track of donors and ticket sales.
Providing QR codes for each item allows the signage to direct people directly to the item they want to bid on.

Cons

I would love to make it easier to log comp tickets. We give 2 comp tickets to a few of our nonprofit partners. Many only send in 1 name as the contact. So, it is hard to register the unknown ticket in the system.

Return on Investment

It is definitely a time saver, allowing the marketing department to jump in and help online during crunch time.

Usability

GoFundMe Pro

Bloomerang Fundraising

Greater Giving

GiveSmart by Momentive

Givebutter

Bonterra OneCause

What is Bonterra OneCause?

Categories & Use Cases

Media

Who Buys & Uses Bonterra OneCause

Most Frequent Users

Other Services (except Public Administration)

Health Care and Social Assistance

Educational Services

Most Frequent Users

Small Businesses

Mid-sized Companies

Enterprises

Most Frequent Users

United States of America

Canada

United Kingdom of Great Britain and Northern Ireland

Most Frequent Users

Admin

Marketing

Finance