Bonterra OneCause

Score8.6 out of 10

224 Reviews and Ratings

What is Bonterra OneCause?

OneCause supports fundraising with online and event fundraising solutions that help nonprofits reach more and raise more. Since 2008, OneCause states they have helped 14,000 cause-driven organizations to raise over $8B through more than 90,000 fundraising events and campaigns.

Categories & Use Cases

Media

Screenshot of peer-to-peer fundraising, in OneCause.

Screenshot of the event management platform.

Screenshot of a donor solution, to maximize fundraising potential.

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Screenshot of peer-to-peer fundraising, in OneCause.

Most Frequent Users

Top 3 industries using Bonterra OneCause.

Based on HG Insights installation data

View all Reviews

#1 most frequent

Other Services (except Public Administration)

32.3%

164 installations of 508

“We utilize OneCause to aid in our large events throughout the Fundraising year.”
— Director of Development - Donor Relations, University of Wyoming Cowboy Joe Club (Mid-sized Companies)

#2 most frequent

Health Care and Social Assistance

18.5%

94 installations of 508

#3 most frequent

Educational Services

13.2%

67 installations of 508

Pros

Streamlined silent auction features with AI description generation
Responsive and knowledgeable customer support
Efficient and flexible ticketing system for varied levels

Cons

Limited customization options for reporting data
Cumbersome setup and configuration for specific platform aspects
Insufficient integrations with major CRM platforms like Salesforce and Blackbaud/Raisers Edge

Stephanie Arevalo

Special Events Manager at BUILD (201-500 employees)

Use Cases and Deployment Scope

I use OneCause for my organization's gala, art show event, and other Misc fundraising events.
It helps with ticket sales, tracking, and making it easy to collect funds raised.

Pros

Site design is relatively easy
Offering the option to have on-site staff
Easy to reach helpline with very flexible hours

Cons

I have been having difficulty finding reports
More flexibility on the site design customization, specifically on the availability to have more fonts
Integration with more CRM's

Return on Investment

The ability to send out and share previews of the items up for auction
ability to rapidly communicate with our attendees

Usability

Other Software Used

Virtuous CRM, EventMobi

Sheli Levine

Office Administrator in Finance and Accounting at Meals on Main Street (11-50 employees)

Use Cases and Deployment Scope

We use One Cause for our non-profit fundraising platform. We use One Cause for Events and general fundraising. It provides a front-end fundraising system, allowing our donors to easily donate to our organization. It is very complex. Their telephone support is very helpful, and not all systems have a live help desk (not AI or Chat).

Pros

Allows for us to create donation pages.
Supports our events.

Cons

Overly complex.
Reconciliation (for us) requires 4 file downloads and merging of data.

Return on Investment

OneCause allows us to create donation moments that meet our needs.

Usability

Alternatives Considered

Givebutter, GiveSmart by Momentive, Harness Open Source (Drone), Little Green Light, Stripe Billing, Bloomerang CRM and Bloomerang Fundraising

Other Software Used

Little Green Light, Givebutter

Heidi Prentup, MSM View profile

Executive Director at Colorado Fallen Hero Foundation (1-10 employees)

Use Cases and Deployment Scope

We use OneCause for our golf tournament registration and our annual gala fundraiser. During the gala we have silent, live, instant buy, and paddle raise hosted on the platform. It is a great fundraiser platform for these events easy for the customers to use and very easy to set up.

Pros

Customer service
Video knowledge mapping for set up
Depth of resources for an auction-can do anything you envision
Onsite support for the event
Modern looking, appealing presentation

Cons

Ticket vs attendee numbers are confusing-should have the number of attendees immediately visible vs the number of tickets sold
Cannot set the facility maximum so it could be over sold

Return on Investment

For the golf tournament, it was easy for players to sign up. I had done this via spreadsheet before, so it saved me a lot of time.
Having knowledgeable staff on site for the event was very helpful.

Usability

Alternatives Considered

GiveSmart by Momentive

Pam Schneider

Director of Development at Scarlet Road (11-50 employees)

Use Cases and Deployment Scope

Our agency uses Bonterra OneCause for event planning and registration. The platform is user-friendly and captures all the information we need from our guests. Guests seem to like the ease of registration as well.

Pros

Customization
Provides a running tally of real-time donations
Simple registration for guests
Is able to capture all fundraising items

Cons

The home page for admin could be clearer because of the two columns on the left that seem to host the same information but for two different purposes
And making the "welcome" Registration button or space larger or more obvious on the main event page for users to register

Return on Investment

It was more of a positive impact for our agency, with less work for us to on either end

Usability

Debbie Kanda

Donor Relations Manager at Valley Outreach (11-50 employees)

Use Cases and Deployment Scope

Valley Outreach used the OneCause Fundraising Platform for our annual gala in 2024. We used the ticketing function to sell tickets which sold out 2 weeks before the event. We also used the fixed price function as well as live auction

Pros

Support is fantastic -- either by online chat or phone
Customer success managers are always available to help
The guest interface looks modern and professional

Cons

Some functions are found in different areas of the platform and hard to remember where to find what you need but once you navigate often it is easier to find what you need
Reports are different than with other OneCause platforms which takes some getting used to

Return on Investment

Our tickets sold out 2 weeks prior to the event which was a bonus!
By thinking outside the box we were able to combine 2 fundraising platforms to achieve a function for our event