OneCause Fundraising Platform exceeds expectations
Updated April 07, 2025

OneCause Fundraising Platform exceeds expectations

Debbie Kanda | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with OneCause

Valley Outreach used the OneCause Fundraising Platform for our annual gala in 2024. We used the ticketing function to sell tickets which sold out 2 weeks before the event. We also used the fixed price function as well as live auction

Pros

  • Support is fantastic -- either by online chat or phone
  • Customer success managers are always available to help
  • The guest interface looks modern and professional

Cons

  • Some functions are found in different areas of the platform and hard to remember where to find what you need but once you navigate often it is easier to find what you need
  • Reports are different than with other OneCause platforms which takes some getting used to
  • Our tickets sold out 2 weeks prior to the event which was a bonus!
  • By thinking outside the box we were able to combine 2 fundraising platforms to achieve a function for our event
There is always room for improvement but overall the fundraising platform is an improvement over previous products.
Customer support is very knowledgeable and helpful and easy to reach

Do you think OneCause delivers good value for the price?

Yes

Are you happy with OneCause's feature set?

Yes

Did OneCause live up to sales and marketing promises?

Yes

Did implementation of OneCause go as expected?

Yes

Would you buy OneCause again?

Yes

Ticketing, live and silent auction, fixed price items are great. Could have more customizable functionality

Comments

More Reviews of OneCause