Skip to main content
TrustRadius
OneCause

OneCause

Overview

What is OneCause?

OneCause, headquartered in Indianapolis, offers their fundraising solutions supporting mobile bidding for auctions or peer-to-peer giving, Text2Give, and support for ticket sales for fundraising events. OneCause pricing plans support various service levels, including feature breadth for large giving organizations or…

Read more

Learn from top reviewers

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is OneCause?

OneCause, headquartered in Indianapolis, offers their fundraising solutions supporting mobile bidding for auctions or peer-to-peer giving, Text2Give, and support for ticket sales for fundraising events. OneCause pricing plans support various service levels, including feature breadth for large…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.onecause.com/solutions/plan…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

53 people also want pricing

Alternatives Pricing

What is Little Green Light?

Little Green Light offers headquartered in New Hampshire offers a donor management platform providing constituent profiles with membership management features in a SaaS application, as well as featuring communication, collaboration and organizational task automation.

What is NationBuilder?

NationBuilder is a content management software offering from NationBuilder.

Return to navigation

Product Details

What is OneCause?

OneCause creates fundraising software that helps nonprofits engage donors and raise more money. To date, OneCause states their fundraising software has enabled 11,000 cause-driven organizations to raise more than $6.5B through more than 60,000 fundraising events and campaigns.


For more information and resources to guide fundraising efforts, visit www.onecause.com.

OneCause Screenshots

Screenshot of an example, creative peer-to-peer fundraising campaigns that can be launched, used for donate occasion campaigns, challenges of any kind, memorial and tribute programs, and year-round “DIY” fundraising programs.Screenshot of an example customizable event or online auction website for each fundraising campaign can be used to manage:  

- Online Auctions
- Ticket Sales / Sponsorships
- Donations Collections
- Sharing Event DetailsScreenshot of a Scoreboard, that can be projected at an event to highlight fundraising and engage audiences (both virtual and in-person).Screenshot of the OneCause Fundraising Platform, that eliminates the need for paper bid sheets to engage donors.Screenshot of a presentation of online Fundraising and Text2Give® helps nonprofits to reach new donors and fundraise all year long.

OneCause Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesUnited States, Canada
Supported LanguagesEnglish

Frequently Asked Questions

OneCause, headquartered in Indianapolis, offers their fundraising solutions supporting mobile bidding for auctions or peer-to-peer giving, Text2Give, and support for ticket sales for fundraising events. OneCause pricing plans support various service levels, including feature breadth for large giving organizations or smaller entities.

GiveSmart, Classy, and Greater Giving are common alternatives for OneCause.

Reviewers rate Support Rating highest, with a score of 9.8.

The most common users of OneCause are from Small Businesses (1-50 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(166)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

User-Friendly Interface: Users consistently praise the platform for its intuitive and easy-to-navigate interface, simplifying auction setup and bidding processes for all users involved. The clean layout and organization of features have been highlighted as contributing to a seamless user experience.

Excellent Customer Support: Many reviewers have emphasized the exceptional customer support provided by the team, noting their quick responses to queries and issues, which has been instrumental in ensuring a smooth user experience. The availability of patient and helpful support staff has significantly contributed to user satisfaction.

Comprehensive Auction Management: The software's robust auction management capabilities have garnered high praise from users, enabling efficient organization, tracking, and management of auctions with ease. Users appreciate the detailed tracking features that streamline auction operations and enhance overall efficiency.

Limited Customization Options for Social Media Sharing: Users have expressed frustration that the software does not allow customization of link designs when shared on Facebook, as it is branded for OneCause rather than the specific event.

Challenges with Database Integration and International Donors: Reviewers have noted limitations in direct integration with The Raisers Edge database and the inability to accommodate international donors signing up, which has hindered their fundraising efforts.

Cumbersome Image and Video Upload Process: Some users found adding images and videos to custom pages laborious and complex within the software, suggesting a more streamlined process would enhance user experience. This difficulty has been highlighted by multiple reviewers.

Reviews

(1-25 of 108)
Companies can't remove reviews or game the system. Here's why

A solid foundation for event management

Rating: 7 out of 10
October 02, 2024
Verified User
Vetted Review
Verified User
OneCause
1 year of experience
We use OneCause as an event management platform for our premier ticketed events, as well as an ad hoc merchant storefront for some of our course offerings.
  • Registration process
  • Silent Auction
  • Mobile Messaging
It is great for registration and table management. The ticket and auction platform are fairly straightforward to set up. Where it can improve is the functionality to link certain things together and have more capabilities for storefront (fixed price items).

OneCause is my favorite Event Management CRM

Rating: 10 out of 10
October 01, 2024
DK
Vetted Review
Verified User
OneCause
6 years of experience
Our organization uses OneCause to manage our annual gala. It makes it possible for us to manage all the moving parts of the event in one place - ticket sales and sponsorships, auction items, donations, event management. Its a one stop easy tool.
  • ticket sales
  • auction packages and sales
  • online support
This tool is great for events, especially events that have multiple needs within it. Its a robust tool and the customer support is great too.

Happy We Switched to OneCause!

Rating: 10 out of 10
September 30, 2024
Verified User
Vetted Review
Verified User
OneCause
1 year of experience
We use OneCause as our event platform mainly. We have one large event a year that is our main fundraiser in which we use OneCause in it's whole capacity including bidding on Live and Silent Auctions, as well as Raffles & Donation Moments.
OneCause tracks our fundraising goals and I use the exports to import into our other CRM system.
  • The raffle set-up is very easy to navigate and allows you to adapt your location's needs for raffle laws.
  • The site design makes it so easy for you to set up your event page in minutes.
  • OneCause makes it very easy for table management for large events.
After having used Greater Giving before switching to OneCause, I'd highly recommend OneCause for any event or fundraising management.
The ability to see a company's support over multiple events is great for a snapshot or quick numbers for reporting.
It's easier to navigate than most systems, and truly is a one-stop shop for your needs. I look forward to using OneCause for all our future events.

OneCause is an complete uncomplicated way to raise money for your event!

Rating: 9 out of 10
September 26, 2024
SA
Vetted Review
Verified User
OneCause
3 years of experience
i use OneCause to run my silent auction and sell tickets to our gala once a year. Also to take donations.
  • Silent auction
  • Sells Tickets
  • Send reminders
it is well suit to events having a silent auction. Less appropriate for ticketed events for Parent organization as the cost per year is expensive for smaller events.

OneCause

Rating: 7 out of 10
September 24, 2024
Verified User
Vetted Review
Verified User
OneCause
3 years of experience
We utilize OneCause as a fundraising platform for our events. It allows us to house all of our donations, ticket sales/sponsorships, table management and raffle/auction management.
  • The touch points prior to the events, where you meet with a rep you walks you through your event and answers any questions.
  • Table Management in the fundraising platform.
  • Customer service when you have any issues. Fast and efficient responses.
If is a great way to have a one stop platform that meets the needs for your events and it is convenient being able to house everything necessary in one platform rather than having to use multiples. The system can be a bit confusing, so would recommend only using if you have adequate time to fully understand the system before you use it.

OneCause.

Rating: 10 out of 10
September 20, 2024
RC
Vetted Review
Verified User
OneCause
1 year of experience
I primarily use OneCause for events. I love the support staff assigned to our agency and how user-friendly the program is. I have been using it for five years or more now and have also had the opportunity to compare it with other event platforms. Overall, OneCause is the best option for our needs.
  • Ability to batch upload auction items.
  • Ease of processing payments at events end.
  • Detailed reports that are easy to pull.
I'm not sure if it is because I have used it so much, but OneCause is the easiest self-explanatory event platform. After 15-20 minutes of use, anyone should be able to navigate at a basic level. It is very user-friendly, and I have been able to train volunteer staff effectively.

Want great customer service? Look no further!

Rating: 8 out of 10
July 30, 2024
SP
Vetted Review
Verified User
OneCause
2 years of experience
I use OneCause to manage events and for fundraising efforts. I use it to sell tickets, sell auction items, and provide information on my events. Customer service is quick to respond and problem solve when I have issues. They have guides on their site that make it easy to problem solve even when I'm not able to talk directly to a customer representative.
  • Problem solving
  • Quick customer service response time
  • Knowledgeable and friendly in-person staff
OneCause is well suited to problem solve and navigate scenarios I am not familiar with. Customer support helps me easily learn how to navigate OneCause and be able to implement changes and set things up correctly in a quick manner.

I don't like that you are unable to add items to a cart to make on purchase.

OneCause is the OneSolution for You

Rating: 10 out of 10
June 12, 2024
Verified User
Vetted Review
Verified User
OneCause
2 years of experience
We have used OneCause for a couple of our events, we love the Text to Donate feature. The online auction and ticketing software is very easy to use. We had our volunteers up and running in a matter of minutes after a quick training. The OneCause phone support is out of this world. I have had to call on several occasions to ask questions and every person has been very friendly and knowledgable. It is amazing to speak directly to someone who can quickly address an issue you are having. Our paid night of event support knew that we had a major storm rolling just as our golf carts were rolling out to their first holes which then thru our entire outdoor event off. She quickly took over on the backside sending emails/texts that we were starting late due to the weather, while I helped the team of volunteers move everything we had just gotten set up outside and moved it inside. It could have been a disaster, but she knew I was busy tackling other issues so she went into our event to help. It was great to not have to worry about everything.
  • Support Staff
  • Ease of Set-Up/Creation
  • App for self check in
  • Reports - I almost think there are too many!
I really have nothing bad to say about OneCause they have been great to work with for the past 2 years, obviously being a non-profit, we always think everything costs too much, so many if it was less expensive, but the support staff is worth every penny. Keep up the amazing work and wonderful platform.

OneCause is an impeccable system

Rating: 10 out of 10
May 21, 2024
Verified User
Vetted Review
Verified User
OneCause
3 years of experience
The organizations I work for uses OneCause annually for our silent auction. There aren’t any business problems that I can list. OneCause provides great customer service and support.
  • Customer Service
  • On site support
  • User friendly domain
Supportive one on one calls, on site support is amazing during our event and super helpful. I love that each project manager I’ve worked with thoroughly checks the site to be sure I haven’t missed anything. After years of using OneCause, sometimes I still may forget a tiny detail. So it’s greatly appreciated.

OneCause helps Our Cause!

Rating: 10 out of 10
May 18, 2024
GP
Vetted Review
Verified User
OneCause
3 years of experience
We use OneCause for event planning and management. We host an events with ticket sales, donations, and auctions (live and silent). OneCause makes it easy. OneCause is very user-friendly and when I don't know how to do something, their training videos and websites are very helpful as is customer service when I need a little more help! We've used OneCause for over a decade and I've been working with it for the past three years for our event planning. We've had events where OneCause provided support persons and equipment and we've had events that were completely DIY. As the event is approaching and ending, I use OneCause multiple times a day to track progress and do post-event reports. Our most recent experience with OneCause was for a golf tournament (a new event for us) and integration and implementation was easy and seamless!
  • Ticket sales
  • Donations
  • Auctions
  • Registration
  • Post event tracking
The online platform - mobile access and bidding - is wonderful. No more paper bid sheets! No more raffle tickets! Everything is on the OneCause platform where tickets, bidding, and donations are simple. The post-even reports are wonderful, as well.

OneCause is 2nd to None!

Rating: 10 out of 10
March 11, 2024
Verified User
Vetted Review
Verified User
OneCause
2 years of experience
OneCause has all the tools for the best fundraising platform for our non-profit! It is user-friendly and donor-friendly with incredible customer support! The funds are available almost immediately and you are not required to jump through hoops like Facebook fundraiser options! We have raised more money and are quicker than ever due to an easy back-end setup and attractive front-end!
  • Silent auction
  • In-person fundraising
  • Customer service
  • Customer-friendly usability
  • Visually and aesthetically appealing
Online Fundraising, in-person events, and specific campaigns for fundraising events throughout the year! Silent auctions are easy to set up! It also allows texts to be sent to donor lists and emails to help nurture the audience!

Extremely pleased with OneCause

Rating: 10 out of 10
February 28, 2024
ML
Vetted Review
Verified User
OneCause
3 years of experience
We use the OneCause platform to run our online auction. This platform allows us to conduct our auction with online biddings and allows us to reach a wide array of bidders from across the nation.
  • Great customer service
  • Auction format easy to understand
  • Auction format is easy for patrons to use
Have recommended it to many colleagues about the software and how easy it is to use. Several colleagues have mentioned they went with OneCause over other auction platforms because they felt the end looked professional and easy to use as a bidder.

Makes Events Run Smoothly

Rating: 10 out of 10
February 28, 2024
KH
Vetted Review
Verified User
OneCause
7 years of experience
We use OneCause with our largest fundraiser of the year - our Great Chefs' Dinner. We have a silent and live auction, fund a need and we do seating and manage supporters on the OneCause software. We also have used OneCause for an online auction and ticketing to a few smaller events.
  • Reports generated after the event are excellent
  • Very easy to set up auction site with descriptions & photos, extremely user friendly
  • Support is always available, patient and helpful
  • On site personnel during events are extremely helpful
  • Seating and table management with software is very efficient
We use OneCause for Auction & Events and have been extremely pleased with it.

One-stop shop for your gala!

Rating: 9 out of 10
February 28, 2024
MB
Vetted Review
Verified User
OneCause
3 years of experience
We use OneCause for our annual benefit. It’s a one-stop shop for selling tickets, sponsorships, donations, as well as hosting our online silent auction. It’s been a great help because it can easily collect payment information, allows us to text message donors, and easily allow auction item donors to upload initial item info to the site. It also has several preset reports to help with pulling data when needed. It also helps us with assigning seating and with registration and check in at the event. We’re also able to creat promo codes to help with any special ticketing situations that we need to deploy.
  • Online auction donation and listing for bidding
  • Ticket and table sales
  • Custom page creation
  • Registration and day of check in
Well suited for a gala or benefit whether virtual or in person. You can do seating in the app or just regular check in. Online auctions also work well on this platform. Item donors can submit the info for their item easily, and uploading pictures and descriptions is pretty straightforward.

OneCause Success

Rating: 10 out of 10
February 27, 2024
AD
Vetted Review
Verified User
OneCause
1 year of experience
We use OneCause as our p2p fundraising platform for our special events and initiatives. It is very user-friendly, and we have had a wonderful response from our constituents that say it is much easier to raise money than with our previous platform.
  • Facebook integration
  • Simplifies the registration process
  • Staff can create campaigns on their own easily
  • Their support staff is incredible
Their customer service team is incredible. If you have a question or need assistance, they are quick to respond or send a video showing you how to solve your issue. They also answer the helpline. I've worked with many platforms over the last 18 years, and OneCause is by far my favorite to work with on the back end, in addition to not having to handhold participants through the registration process. It is very easy to use, and many of our constituents who are not tech-savvy have had tons of success and positive feedback on the new platform.

Customer Service Star

Rating: 10 out of 10
February 27, 2024
Verified User
Vetted Review
Verified User
OneCause
4 years of experience
Two of our committees use OneCause for fundraising auctions -- we've used it for 13 auctions to date, including a few virtual actions during COVID. The auction software we used prior to OneCause did not offer mobile bidding, which is an expectation for auction fundraisers in our area and has been well-received by our auction attendees.
  • Customer service is outstanding.
  • The software is easy to use by those setting up the auction.
  • The software the bidders see on their devices is user friendly.
OneCause is well suited for fundraising auctions that use mobile bidding, for taking one-time donations, and for recognizing donors and sponsors. It's been appropriate for all our auctions. We've used text2give once and it worked well but we don't have a lot of experience in that area.

Bidpal through OneCause offers an exceptional auction module

Rating: 10 out of 10
February 27, 2024
MA
Vetted Review
Verified User
OneCause
2 years of experience
We use OneCause to manage our annual dinner and auction, which, as a small non-profit, is our largest fundraiser of the year. Bidpal through OneCause allowed us to shift our entire auction online and to a virtual format during COVID, and we're excited to try out the in-person module as well at next spring's event.
  • Allows users to bid on items anywhere in the world through their smartphone or computer
  • Integrates attendee data seamlessly with other fundraising software such as Raiser's Edge
  • Allows organization to custom build their auction website through their module
  • Easily collects donations and transfers them to your organization's financial accounts
OneCause is well suited for in-person or online fundraising events and is the perfect platform for any auction. As an organization, we have not yet explored their other options, but their Bidpal software allowed us to shift our annual auction online, increasing revenue and saving both staff and constituent time.

Solid product that has a winning support team.

Rating: 8 out of 10
November 17, 2023
Verified User
Vetted Review
Verified User
OneCause
1 year of experience
We use OneCause to manage our silent auction for a yearly event. We needed a comprehensive package that can manage everything from supporter registration/communication to secure payment/bid management to auction package/raffle administration. We also needed a robust customer support system to ensure the event always goes off smoothly. OneCause does all of this and more.
  • Excellent Customer Support
  • Painless Payment Managment
  • Comprehensive Auction Management
The OneCause auction platform works well for events of seemingly varying sizes (we are a mid-sized organization, but it seems to scale well). You can run a variety of things within the platform (live auction, silent auction, fund appeal, raffle, etc.), but one should be aware that there are limits to the software and we were forced to worked around these limitations.

BestCause!!

Rating: 9 out of 10
November 15, 2023
JB
Vetted Review
Verified User
OneCause
1 year of experience
We have an annual auction and want to find an app that would meet our needs. Onecause met our needs and made our auction very successful.
  • explanation of how to setup the auction site
  • 24/7 help virtual
  • In person help the day of our event
n/a

OneCause has made fundraising so easy!

Rating: 10 out of 10
November 14, 2023
Verified User
Vetted Review
Verified User
OneCause
2 years of experience
We use OneCause for our Silent Auction and Fundraising Donations for our annual Gala and events throughout the year. We also like that we can create a landing page that is customizable for our event to have a website directly to our auction and fundraising. This allows us to have a larger donor reach and also is secure for our user's information.
  • CUSTOMER SERVICE!
  • User friendly for bidders and donations!
  • Great reports for tracking.
OneCause is VERY well suited for any organization that needs organized fundraising. It's great for organizations who need a wide reach with the ability to have a user-friendly, secure online bidding donation portal. It is well suited if you are not very tech savvy as their customer service will help you each step of the way.

Great Auction Software; Great Customer Service.

Rating: 9 out of 10
November 14, 2023
Verified User
Vetted Review
Verified User
OneCause
5 years of experience
We use OneCause every year for our annual auction fundraiser. This software helps us to run a large auction (over 350 items) and track our attendees, donors, and bidders. Our bidders have an easy online bidding process that is enjoyable for them while also helping us to raise more money through this event. Our auction has grown in the amount raised thanks to the ease and robust features of this auction software.
  • Easy online bidding process for our participants (especially using the older software).
  • Detailed tracking and organization for our auction staff to manage everything in one place.
  • Excellent and proactive customer service in the months leading up to the event and in-person at the event itself.
If you want an easy and user-friendly online bidding software, then the "old" software from OneCause is a great choice. It will engage your bidders and participants and help you to run a smooth event. If you have a new or inexperienced team running the event, the customer service from OneCause will be very helpful to get them up to speed. They have extensive help articles and are always available to answer specific questions. We've used the software for 5 years, so we don't need as much help now, but the customer service when we do need help is still excellent. The ability to have an on-site representative at our event has always been a huge help and relief. The newer software that OneCause rolled out in 2022 was built to do a lot more than just Auctions, and we found it to be lacking in the auction functionality. If you're just doing an online auction, then the "old" OneCause software is probably a better choice. Also, this software is not the cheapest option. We pay around $3,000 - $4,000 per year to use this software at our event (includes an on-site representative). It's money well worth it for us as it's helped our Auction to raise over $100,000 each year, but if you have a smaller fundraising goal, spending this much on software may not be worthwhile.

Easy to Use Immediately!

Rating: 10 out of 10
October 18, 2023
Verified User
Vetted Review
Verified User
OneCause
1 year of experience
OneCause is logically set up so you can login and start using it immediately. The previous program I used took 6-10 clicks to get to a report, auction, settings or anything which wasted employee time researching where to go to do anything at all within the program. This platform is so intelligently laid out I logged in and immediately built an event and auction with zero help and no corrections needed after review with my support rep that is automatically provided through the purchase of this software.
  • logical layout
  • easy reporting
  • no errors in the platform even with patchy internet
  • amazing support team with fast response
I have not used a more intelligent, comprehensive program than OneCause. Like I mentioned before I could log in and immediately build and event and took off with my fundraising efforts and have had to use support on a minimal level. Managing the silent auction is literally hands off. I input the time it closed and after that moment I pulled the report and knew exactly who to give items to and immediately charged the whole auction to cards on file and simply walked away from that part of the event.

Great customer service, user-friendly platform, made our event day smooth

Rating: 9 out of 10
August 03, 2023
BW
Vetted Review
Verified User
OneCause
1 year of experience
We use OneCause for some of our fundraiser, including those with ticket sales or a silent auction component. We did not have an auction software platform that we were happy with, so OneCause was an ideal solution when we starting seeking a new provider.
  • Great customer service so that is responsive to questions or issues
  • Easy platform to process donations and payments with quick turnaround of finances
  • Easy to learn and use platform that allowed us to build out a robust and diverse silent auction
OneCause is well suited to large fundraising events for ticket sales, silent auctions, or other fundraising components.

OneCause is not the solution if you do not want to conduct your auction online in which guests need to use their phones to bid.

OneCause great for nonprofit fundraising events

Rating: 9 out of 10
July 07, 2023
Verified User
Vetted Review
Verified User
OneCause
2 years of experience
OneCause is great for nonprofit fundraising events, both in person and virtual. We use it for silent auctions, donations, and ticket sales. Attendees can pay and on their own phones.
  • silent auction
  • raffle ticket sales
  • event ticket sales
It's suited for nonprofit fundraising events if you have silent auction, raffle tickets, donation. It's not suited if you only have a live auction.

Effective and User Friendly

Rating: 9 out of 10
June 03, 2023
KR
Vetted Review
Verified User
OneCause
1 year of experience
We use OneCause for ticket sales to our Gala and silent auction management. The software is easy to learn and we even have parent volunteers who work in it to help us set up everything.
  • Ticket Sales
  • Table Assignments
  • Silent Auction
  • Auction Item Donation
OneCause made our life much easier when it comes to event management and silent auction payments. It was a great tool for our internal team and parent volunteer team to stay on track and on the same page. It was very easy to fix data if there was a mistake made and I really appreciated the support team that was quick to getting back to me if I had a question.
Return to navigation