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OneDrive Reviews & Insights

Score7.4 out of 10

1,118 Reviews and Ratings

Top industries

Based on 26,661 HG Insights installations.

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Community Insights for OneDrive

Synthesised from 5 verified reviews.


Synthesised from 5 reviews | Last Published May 27, 2026


In TrustRadius reviews, organizations primarily adopt OneDrive for efficient file management, secure document sharing, and real-time collaboration. It is widely used to make documents visible to relevant team members, implement granular permissions, and facilitate co-authoring, often integrated through existing Microsoft licenses. Reviewers frequently highlight its robust file sharing capabilities, with 4 out of 5 noting improved file accessibility and sharing as a key benefit for streamlining workflows and saving time.

While contributing to positive ROI through increased productivity and reduced infrastructure expenses, some users encounter challenges. These include difficulties with external sharing, slow upload speeds for large numbers of small files or video, and an intrusive user interface. Buyers should assess these limitations against their specific operational needs.


  • Secure file management and access
  • Robust internal file sharing with controlled access
  • Effective storage and handling of large files
  • Cross-device accessibility for documents
  • Improved operational efficiency and reduced costs
  • Challenges with external file sharing permissions and link consistency
  • Slow upload speeds for numerous small files or video content
  • Intrusive user interface and navigation difficulties with OS integration
  • Confusion in file organization, especially with multiple organizational accounts
  • Difficulties sharing very large files
What positive or negative impact (i.e. Return on Investment or ROI) has OneDrive had on your overall business objectives?

From 5 reviews | Last Published May 27, 2026

OneDrive has demonstrated a generally positive impact on business objectives, primarily by enhancing operational efficiency and reducing costs, as reported by 3 of 5 reviewers. A significant benefit highlighted by 4 of 5 reviewers is improved file accessibility and sharing, which streamlines workflows and saves time in locating documents across various devices. While the platform is valued for making files more readily available, some users encountered difficulties with sharing large files, necessitating the use of alternative solutions. The overall sentiment suggests that OneDrive contributes to a positive return on investment through increased productivity and reduced infrastructure expenses, despite specific limitations in file sharing capabilities.

File Accessibility and Sharing

One of the best values of OneDrive is having your files available on multiple devices.

Time and Cost Savings

Saves the time we spend manually moving files up and down from the cloud.

Describe how you use OneDrive in your organization. What are the business problems the product addresses and what is the scope of your use case?

From 5 reviews | Last Published May 27, 2026

Organizations primarily adopt OneDrive to address business problems related to efficient file management, secure document sharing, and real-time collaboration. A significant majority of reviewers, 4 out of 5, indicate using the platform for file sharing and access, highlighting its utility in making documents visible to relevant team members and implementing granular permissions to control access. However, the sentiment for this use case is mixed, with some organizations still in the process of fully understanding and integrating the product into their workflows despite acquiring it through existing Microsoft licenses. A more focused use case, cited by 2 out of 5 reviewers, centers on document collaboration, where the ability to simultaneously edit and comment on files is seen as a direct solution to internal communication challenges. The scope of use cases ranges from basic file visibility to sophisticated permission-based access and active co-authoring, suggesting a versatile but sometimes initially complex tool for organizational data management.

File Sharing and Access

We use it so everyone can see files that need to be shared.

Document Collaboration

It allows the entire company to see and edit files together, addressing the communication gap that can sometimes occur within companies.

Please provide some detailed examples of areas where OneDrive has room for improvement.

From 5 reviews | Last Published May 27, 2026

OneDrive presents several areas for potential enhancement, primarily centered on user experience, performance, and administrative control, according to feedback from five reviewers. A significant portion of reviewers, three out of five, highlighted challenges with file sharing and permissions, noting difficulties in sharing outside the company and inconsistent link sharing behaviors. The same proportion of reviewers also pointed to upload performance as an issue, specifically citing slow speeds for large numbers of small files and video content. Furthermore, the user interface and its integration with the operating system were a source of frustration for three of five reviewers, who described the application as intrusive in managing file save locations and sometimes difficult to navigate. A smaller but notable segment, two of five reviewers, also raised concerns about file organization and visibility, particularly when users had prior OneDrive usage across multiple organizations, leading to potential confusion regarding file ownership and access.

File Sharing and Permissions

difficult to share outside the company

Upload Performance

slow uploads

User Interface and Integration

It takes over your file save location

Please provide some detailed examples of things that OneDrive does particularly well.

From 5 reviews | Last Published May 27, 2026

OneDrive is recognized by reviewers for its capabilities in facilitating secure file management and access. Specifically, three out of five reviewers highlighted its robust file sharing features, emphasizing its utility for secure internal collaboration and controlled access. The platform also receives commendation for its fundamental role in document storage, with two reviewers noting its capacity to handle large files effectively. Furthermore, its accessibility features, enabling users to access documents from various devices and locations, were positively mentioned by two reviewers, underscoring its flexibility for modern work environments. These core functionalities collectively contribute to a perception of OneDrive as a reliable tool for enterprise content management, particularly for organizations requiring secure and flexible document handling.

File Sharing

sharing within the enterprise

Document Storage

Handles the storage of large files.

Accessibility

You can access from multiple devices and locations

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