Name: OneTrust Ethics & Compliance Cloud
Rating: 10 (1 reviews)
Author: OneTrust

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Tech Cares 2022

Convercent is a software that provides a holistic solution for compliance, ethics, and HR professionals, solving various business problems faced by users. The software helps organizations display policies to employees in an easily understandable format, bridging the gap between ethical boundaries and employee performance. This has resulted in increased employee understanding of policies, leading to better compliance with organizational standards.

One of the key challenges faced by organizations was managing and organizing records of incidents. Convercent has solved this problem by providing a centralized incident management system and streamlined process for the intake of compliance issues. This has enabled better tracking and coordination of issues reported through the Alert Line, making it easy for safety and security units and human resources departments to manage all compliance issues in one place. Additionally, Convercent's Case Management module is highly recommended by both HR and safety and security units for incident record retention.

Anonymous Reporting: Several users appreciate that Convercent provides an anonymous avenue for employees to submit information to HR, allowing them to achieve their professional goals without fear of retribution.

Intuitive and Easy-to-Use Platform: Multiple reviewers find the platform highly intuitive and user-friendly, with a clean UI, easy-to-navigate tabs, guiding steps, and helpful reminders. They also note that it is not difficult to use or teach others how to use it.

Excellent Customer Service and Support: Many users are impressed by the knowledgeable, responsive staff who provide excellent support. They feel that the Convercent team is truly dedicated to building solutions for the ethics and compliance community, always updating its features and providing those updates for free. Some even describe Convercent as one of the most customer-oriented companies they've worked with.

Clunky Interface: Some users have found the user interface to be clunky and difficult to navigate, especially when moving from report to report in the issue manager. This has caused frustration for some users.

Glitches & Functioning Issues: Although new modules are constantly being added, some users have reported glitches within the software which affects its proper functioning. Some reviewers have expressed their frustration with these issues.

Translation Feature Needs Improvement: A few users have reported that the translation feature is not great and they require professional translation for issues reported in Spanish. This has been a source of inconvenience for some customers.

Based on Convercent, the OneTrust Ethics and Compliance Cloud promotes an open and safe environment for employees, maximizing insights into the health of a company’s culture, so leaders can act decisively upon areas of risk.

OneTrust Ethics & Compliance Cloud

Policy Management

<div>OneTrust is the #1 fastest-growing company on Inc. 500 and the category-defining enterprise platform to operationalize trust. More than 10,000 customers, including half of the Fortune Global 500, use OneTrust to make trust a competitive differentiator, implementing central agile workflows across privacy, security, data governance, GRC, third-party risk, ethics and compliance, and ESG programs. </div><div><br></div><div>The OneTrust platform is backed by 150 patents and powered by the OneTrust Athena™ AI and robotic automation engine, and capabilities include: </div><div>OneTrust Privacy - Privacy Management Software </div><div>OneTrust DataDiscovery™ - AI-Powered Discovery and Classification </div><div>OneTrust DataGovernance™ - Data Intelligence Software </div><div>OneTrust Vendorpedia™ - Third-Party Risk Exchange </div><div>OneTrust GRC - Integrated Risk Management Software </div><div>OneTrust Ethics - Ethics and Compliance Software </div><div>OneTrust PreferenceChoice™ - Consent and Preference Management Software </div><div>OneTrust ESG – Environmental, Social &amp; Governance Software</div>

OneTrust

Convercent Ethics Cloud Platform

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

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Policy Management Software

OneTrust Ethics & Compliance Cloud
Formerly Convercent

Overview

What is OneTrust Ethics & Compliance Cloud?