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Opensense

Score9.5 out of 10

6 Reviews and Ratings

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Community insights

TrustRadius Insights for Opensense are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Intuitive User Interface: Users have found Opensense to be valuable for its intuitive user interface, which has made tasks easy to accomplish. Numerous reviewers have praised the user-friendly design of Opensense, allowing them to quickly navigate and utilize the platform without any difficulties.

Wide Range of Features at a Lower Price: Many users appreciate the wide range of features offered by Opensense at a lower price compared to other apps. Several reviewers have specifically mentioned that Opensense provides a comprehensive set of functionalities that meet their needs, while also being more cost-effective than alternative solutions.

Great Customer Support: The great customer support provided by Opensense is highly appreciated by users. Multiple reviewers have commended the prompt responses and assistance they received from the Opensense support team. They value the helpfulness and responsiveness of the customer service representatives, who are always available to assist with any issues or queries.

Reviews

5 Reviews

Use Opensense to harness an untapped marketing tactic

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We used Opensense to target specific domains with banners, have custom banners for specific departments like Growth, CSMs, Implementation, leadership, and Sales. These banners would range from things like marketing webinars, end-of-year promos for net new logos, growth promos for current customers, showcase new features, and drive reviews to review sites like TrustRadius.

Pros

  • Target domains
  • Easy change between departments
  • Easy banner swaps

Cons

  • UI is very clunky
  • A ton in pipeline, but not much dev happening
  • Targeting is restricted to only like 300 people

Likelihood to Recommend

Opensense is well-suited for most orgs that have different departments with different objectives, but want a cohesive brand experience across their email signatures. It's also a great way to monitor email signatures and control them in one platform. Less appropriate would be in orgs that are more disorganized and not ready for email marketing efforts.
DC
Dylan Caraker
Manager of Customer Marketing in Marketing at OnBoard (201-500 employees)
Vetted Review
Opensense
5 years of experience
Verified on LinkedIn

Opensense delivers what it promises!

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We are currently only using Opensense to manage email signatures and have different templates in place depending on the department the user works in. It most recently came in handy during a move of the corporate office, where 100+ users both had temporary signatures announcing an office move and the new address and then all email signatures were updated instantly following the move.

Pros

  • streamline company email signatures
  • single message delivered to customers
  • solid support
  • easy to assign/deploy/deliver

Cons

  • more WYSIWYG interface when designing new templates

Likelihood to Recommend

Opensense has solved the problem we were wanting; to be able to synchronize email signatures across our company. This was first desired due to a domain change, and again came in useful following a move of the corporate office. Both situations allowed the problems to be solved centrally rather than reaching out to the end users.
GS
Graham Staniforth
Computer Systems Arhcitect in Information Technology at United FP Management (1001-5000 employees)
Vetted Review
Opensense
3 years of experience
View profile

Recommended for teams with dynamic email needs

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

It allows us to very easily streamline how we set up email signatures across our organization for security, branding purposes, and integrating with our email platforms.

Pros

  • Follows latest best practices in email security and compliance
  • Allows users to customize email signatures across individuals and platforms
  • Monitors any potential risks with branding and reputation

Cons

  • Syncing issues with external email platforms can affect performance
  • Real time security or compliance alerts can be delayed at times
  • Analytics can be improved with more detail based on usage by user/team and historical performance

Likelihood to Recommend

This solution is well suited for providing meaningful insights on brand reputation, compliance, and developing email/content strategies for marketing and sales team members. It integrates with email marketing software and provides very customizable analytics. It is not appropriate to be treated as a standalone email and content marketing solution, rather as an add-on to those tools.
VU
Verified User
Manager in Marketing (1001-5000 employees)
Vetted Review
Opensense
2 years of experience

Opensense is a great solution for enhancing ABM and email performance!

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

Opensense is a great tool for inserting marketing campaign banners into email signatures. You can decide the audiences, and strategically place a banner in a sales rep's email signature based on where the prospect is in the funnel. It helps enhance any ABM strategy. Not only that, but it also creates cohesion and consistency across your org when it pertains to these email signatures. All of your employees will have the same look and feel to their signature.

Pros

  • Email Analytics
  • Signature Compliance
  • Integrations with other Marketing Tools

Cons

  • UI could use some improvement
  • Better support center and articles
  • More integrations

Likelihood to Recommend

It is well suited if you have a decent-sized sales team and a more advanced segmentation strategy for your marketing efforts. For example, if you have a wide range of content at your disposal to promote, and you have a sales team working on various different accounts at different sizes and stages in the buying journey. It is less appropriate if you just want to use it to power your email signatures with no efforts towards promoting.
JM
Jesse Miller
Digital Marketing Manager in Marketing at RollWorks (501-1000 employees)
Vetted Review
Opensense
2 years of experience
Verified on LinkedIn

Opensense is the best!

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

It has helped us with our email signature and tracking who is opening our emails; the data that Opensense gives us is just great! Then, you are able to run banners on your emails as well to get other data on who is clicking on that or any other links on your signature in your email.

Pros

  • Tracking
  • Signatures
  • Data

Likelihood to Recommend

It is well suited for anyone wanting to get your email data all in one place. See who is opening your emails, attachments, clicking on your banners, or signatures—everything is logged. Timestamps when people open your emails. Also, push out all your employee's signatures so you can manage them and the employees don't need to create their own.
MS
Max Safier
Contact Center Solutions Engineer in Information Technology at VesuvITas Contact Center Solutions Group (11-50 employees)
Vetted Review
Opensense
2 years of experience
View profile