Item: Opensense
Rating: 10
Author: Graham Staniforth

Overall Satisfaction with Opensense

Use Cases and Deployment Scope

We are currently only using Opensense to manage email signatures and have different templates in place depending on the department the user works in. It most recently came in handy during a move of the corporate office, where 100+ users both had temporary signatures announcing an office move and the new address and then all email signatures were updated instantly following the move.

Pros and Cons

Pros

streamline company email signatures
single message delivered to customers
solid support
easy to assign/deploy/deliver

Cons

more WYSIWYG interface when designing new templates

Return on Investment

since we are not using for marketing, ROI is difficult to compute
the business objective of streamlining signatures was accomplished.

Alternatives Considered

Opensense was the first company we interviewed, so cannot compare them well against industry competition.

Key Insights

Do you think Opensense delivers good value for the price?

Yes

Are you happy with Opensense's feature set?

Yes

Did Opensense live up to sales and marketing promises?

Yes

Did implementation of Opensense go as expected?

Yes

Would you buy Opensense again?

Yes

Other Software Used

Microsoft 365, Adobe Acrobat

Likelihood to Recommend

Opensense has solved the problem we were wanting; to be able to synchronize email signatures across our company. This was first desired due to a domain change, and again came in useful following a move of the corporate office. Both situations allowed the problems to be solved centrally rather than reaching out to the end users.

Comments

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Opensense delivers what it promises!