OpenText Availability Reviews and Ratings

Rating: 10 out of 10

Score

10 out of 10

Community insights

TrustRadius Insights for OpenText Availability are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Quick and Reliable Support: Many users have praised the support team for their quick and reliable assistance in resolving replication issues. The support team has been consistently responsive to user queries and has efficiently resolved any problems that arise, ensuring a smooth experience for customers.

User-Friendly Interface: Reviewers appreciate that the product's user interface is intuitive and easy to navigate. It requires minimal training for users to understand how to review and update data during the replication process. This simplicity enhances productivity as users can quickly adapt to using the portal without any significant learning curve.

Real-time Replication: Several users have expressed satisfaction with the product's ability to provide near real-time replication, depending on the client's available bandwidth. This feature ensures that data is synchronized promptly between systems, allowing businesses to operate seamlessly across different locations or environments.

Reviews

11 Reviews

Carbonite Availability is a Company's Trusted Ally

Rating: 10 out of 10

Incentivized

January 15, 2025

Use Cases and Deployment Scope

We use Carbonite Availability to seamlessly replicate our organization's cloud and virtual systems to ensure the least amount of impact and downtime to for our employees and customers. We want to address lengthy outages, which can wreak havoc on our daily operations. The scope is applied organization-wide to reach the maximum coverage possible.

Pros

Protects data well
Provides outstanding fallback in the event of an outage.
It can seamlessly work with physical, cloud, and/or virtual environments.

Cons

It can be a complex tool to use.
The cost can be high, especially for companies just starting out.
Make the user-interface easier to navigate.

Likelihood to Recommend

One of the biggest product benefits of Carbonite Availability is its ability to help my company recover from IT disasters. Its intuitive nature can speed up the data restoration process and minimize our lost productivity so we can provide critical services to our customers. This is key in order to provide business continuity in times of crisis.

Verified User

Professional in Information Technology (5001-10,000 employees)

Vetted Review

4 years of experience

Carbonite Availability a boon for Disaster management

Rating: 8 out of 10

Incentivized

November 18, 2022

Use Cases and Deployment Scope

Carbonite Availability is installed on primary systems and the secondary target and creates a replica of the primary system at the secondary location. The problem which we were working to counter is the system crash or failure. Carbonite Availability has helped to solve this problem in a very effective way. When a failure occurs, the backup secondary systems are triggred and they go live and DNS re-routes and voila everything is back to as it was a few minutes back. We use this to protect most of our critical data systems, helping in disaster management which is part of our risk mitigation plan or process

Pros

Seamless switch to secondary systems
Data protection
Disaster management

Cons

Timing to switch between can be improved
Can be made more user friendly replication tool
User interface can be improved

Likelihood to Recommend

The problem which we were working to counter is the system crash or failure. Carbonite Availability has helped to solve this problem in a very effective way. When a failure occurs, the backup secondary systems are triggred and they go live and DNS re-routes and voila everything is back to as it was a few minutes back. We use this to protect most of our critical data systems, helping in disaster management which is part of our risk mitigation plan or process. As stated the timing of switch can be improved as well as some work on user interface to make it more and more user friendly.

Srinidhi S V

Senior Analyst in Manufacturing at Enphase Energy (5001-10,000 employees)

Vetted Review

2 years of experience

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Try a good solution from Carbonite DoubleTake

Rating: 9 out of 10

Incentivized

October 4, 2017

Use Cases and Deployment Scope

<div>We are using DoubleTake Availability for Windows and Linux for our customers. We are a department for [creating] projects for customers and have a lot of projects with Carbonite DoubleTake. Most of our customers very satisfied with the product.</div><div>

</div><div>There are huge solutions we create for our customers to save the data when some disaster occurs so I think there is a lot business impact that we keep in mind every day and work to solve it.</div>

Pros

Very professional support team, a lot of complex bugs and problems are solved very quickly by the support team.
Every time a new version is published there are new features.
Temporary licensing for a POC or for checking [out] some features is very good idea.

Cons

Videos and articles about Carbonite DoubleTake are hard to find.
There are very few articles and solutions [available] for Carbonite DoubleTake for Linux.

Likelihood to Recommend

Carbonite DoubleTake for Windows with operation systems later than 2003 works well.

For a lot of customers with windows operation system [older than] 2003, it doesn't work well. The doubletake agent crashes and for older versions, there is full support but on the customer side, it does not work well.

Verified User

Administrator in Professional Services (1001-5000 employees)

Vetted Review

2 years of experience

Why I can always count on DoubleTake

Rating: 10 out of 10

Incentivized

August 17, 2017

Use Cases and Deployment Scope

We use doubletake in several different ways. We have customers that use doubletake availability for their DR solution. For others, we use doubletake for migrating their environments from their local site to the cloud, or to different locations around the world. In some instances, customers have virtual servers that need to sit on physical hardware. Doubletake has the ability to migrate the virtual server back to physical hardware with virtually no down time.

Pros

A product is worthless in my opinion if you don't have a great support team to work with. I've had issues with replication jobs that were resolved quickly and easily by the support team.
DR - Doubletake is the only tool that I'm aware of that can handle DR replication of both physical and virtual environments. There sre others, but they use a snapshot technology, where doubletake has continuous replication of data.
Move - we have moved physical and virtual environments from around the world without ever having to leave the office. One of the companies we migrated started off with their equipment in Switzerland, and after the servers were in a fully protected state in the US, that failover to the new location took 45 min.

Cons

Reporting - Reporting is a very important tool which is required by auditors after performing failover tests. I know they are currently working on this, and we hope to see a working product that we can use shortly.
The inability of using the latest versions on the older OSs. When we migrate or protect 2003 servers, we have to stay with version 7. It would be nice to be able to use version 8 and well as it's new features.

Likelihood to Recommend

<p>Any disaster recovery solution can be handled by doubletake as well as server migrations. We have performed virtual to virtual, physical to physical, virtual to physical and physical to virtual migrations. There is no other product that can perform a continuous replication process with these different scenarios.</p><p>I have yet been able to find a scenario where I found it to be less appropriate.</p>

John Stalzer

System Engineering Manager in Information Technology at Versiant Corporation (11-50 employees)

Vetted Review

Reseller

3 years of experience

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Carbonite DoubleTake Review

Rating: 9 out of 10

Incentivized

August 10, 2017

Use Cases and Deployment Scope

Carbonite DoubleTake has been used since years ago across the whole organization for customers’ on-premise servers migration to a virtual private cloud. It provides minimum downtime migration (only required for servers cut over) since it replicates customer data in real-time to the cloud, the agent installation doesn't require servers to reboot and can be done during working hours. Once the synchronization job is created, all changes on source server are replicated to target server. The product support when required (not often) is very responsive.

Pros

It provides minimum downtime migration (only required for servers cutover)
It replicates customer data in realtime to the cloud, the agents installation doesn´t require servers reboot
Great product support

Cons

Mostly available for Windows (although a Linux version has been launched recently)
Complex Licensing process
60 days of license expiration for migrations (we know, customer sometimes takes longer to schedule the migration window

Likelihood to Recommend

Windows servers migration to the cloud, with minimum downtime and real-time data replication between source and target servers. Running any kind of workloads since a basic Web server to a SQL database server. Not recommended for cluster nodes migration.

Artur Estanqueiro

Cloud Solution Architect in Information Technology at DXC Technology (10,001+ employees)

Vetted Review

3 years of experience

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DoubleTake - Always Available

Rating: 9 out of 10

Incentivized

August 10, 2017

Use Cases and Deployment Scope

It varies per client. Some of our clients use it as a full DR solution for servers. While others use it as an offsite replication for critical servers.

Pros

Extremely quick failover to DR
Almost realtime replication depending on clients bandwidth
Easy to setup, upgrade and maintain
Cost effective

Cons

More verbose error messages. So we can fix problems with more ease
More bandwidth settings for throttling.
Ability to restart services on servers from the double take console

Likelihood to Recommend

Good for fast failover and instances where the bandwidth is not an issue. Not great for scenarios requiring realtime replication.

Adhir Kamal

NGDC Engineer in Information Technology at Dimension Data Middle East and Africa (10,001+ employees)

Vetted Review

1 year of experience

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DoubleTake -- Good product when low RPO is needed

Rating: 8 out of 10

Incentivized

August 9, 2017

Use Cases and Deployment Scope

I work for the Australian distributor of DoubleTake. We sell the product to our partners and provide 1st and 2nd level support in ANZ. We also use DoubleTake as a migration tool to migrate customers' workloads to the cloud.

Pros

It migrates Windows servers well
It is easy to use
It has a great RPO

Cons

DoubleTake is more expensive than competing products
DoubleTake is more manual than competing products
Being agent-based at source can cause concern for customers migrating hundreds of servers

Likelihood to Recommend

Migration/protection of physical servers.

Migration into Azure/AWS.

Less suitable for large numbers of VMs between hypervisors (as competing products can do this agentlessly).

Verified User

Engineer in Information Technology (1-10 employees)

Vetted Review

Reseller

3 years of experience

Good to Go!

Rating: 8 out of 10

Incentivized

August 8, 2017

Use Cases and Deployment Scope

We are using DoubleTake (DT) as a disaster recovery option for replication to a series of virtual servers. Our IT department initiated the use for our entire company. It addresses the issue of access to our files and process in the event we lose access to any or all servers due to an unforeseen catastrophic event.

Pros

Allows for easy review and updating during replication processes. The Portal is user-friendly and very accessible with little user training.
Allows us to know when we have errors in replication and actions needed.
Their support is very quick and reliable in the event we have questions or issue.

Cons

The initial set-up can be challenging in some regard.
Would like to see version updates that support all OS. Unfortunately we use several OS and are on an older version with 7 of our 8 servers.
Will be doing the upgrades to version 8 shortly and hope the software is compatible with all OS.

Likelihood to Recommend

<p>I really believe once the initial set up is complete, the portal offers an easy and concise way to review actions and progress during the replication process. It is easy to troubleshoot in the event issues occur.</p><p>We only use DT as a disaster recovery option currently so do not have an instance or scenario where it might be less appropriate.</p>

Ron Sisler Jr

IT Support Specialist in Information Technology at TNT Management Resources (11-50 employees)

Vetted Review

2 years of experience

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DoubleTake Move

Rating: 5 out of 10

Incentivized

July 25, 2017

Use Cases and Deployment Scope

DoubleTake is being used by the IT department to migrate the workload from a number of deprecated systems to a new data centre site and new infrastructure. It addresses the movement of large volumes of data transparently and without impact to the business and allows a seamless switch over from one site to another (ninety miles apart).

Pros

System Synchronisation

Cons

License management is poor and the online system is very restrictive, We are using a one time "Move" product that has a fixed life ... but sometimes in a small team other high priority tasks come along.
We lost all access to all licenses in the portal and all support because we hadn't used them in ninety days. Very poor service. We did get access back eventually but it took a lot of "bargaining".
Failover isn't always as smooth as it could be. VMDKs don't release properly and the move fails and has to be done manually. Not hard just frustrating. VMWare to VMWare.

Likelihood to Recommend

I believe it would work well with continuous replication in a DR scenario with no time limits and having the ability to fail back is a bonus, but in a one off move the decision to restrict the time it can sync for has proven to be an issue for us.

Verified User

Manager in Information Technology (1001-5000 employees)

Vetted Review

DoubleTake = LifeSaver!

Rating: 10 out of 10

Incentivized

July 21, 2017

Use Cases and Deployment Scope

We used doubletake to recover from a serious server crash (converting a working server into a virtual machine and applying it on a different server). It was certainly a life-saver and time-saver, and their support was right by our side from start to finish. Hands down, great product!

Pros

Server environment to virtual machine
Great tech support
Pricing to fit the needs of the end-user

Likelihood to Recommend

Doubletake software was one of the best pieces of software I've used and saved me a load of time on conversions between a server and a virtual machine. I have nothing negative to state what-so-ever. Highly recommend this product.

Daniel Hendry

President in Information Technology at MANAGED IT SOLUTIONS (11-50 employees)

Vetted Review

1 year of experience

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Reviews and Ratings

Why I can always count on DoubleTake

Rating: 10 out of 10

Incentivized

August 17, 2017

Use Cases and Deployment Scope

Pros

A product is worthless in my opinion if you don't have a great support team to work with. I've had issues with replication jobs that were resolved quickly and easily by the support team.
DR - Doubletake is the only tool that I'm aware of that can handle DR replication of both physical and virtual environments. There sre others, but they use a snapshot technology, where doubletake has continuous replication of data.
Move - we have moved physical and virtual environments from around the world without ever having to leave the office. One of the companies we migrated started off with their equipment in Switzerland, and after the servers were in a fully protected state in the US, that failover to the new location took 45 min.

Cons

Reporting - Reporting is a very important tool which is required by auditors after performing failover tests. I know they are currently working on this, and we hope to see a working product that we can use shortly.
The inability of using the latest versions on the older OSs. When we migrate or protect 2003 servers, we have to stay with version 7. It would be nice to be able to use version 8 and well as it's new features.

Likelihood to Recommend

John Stalzer

System Engineering Manager in Information Technology at Versiant Corporation (11-50 employees)

Vetted Review

Reseller

3 years of experience

View profile