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iServer365 has proven to be an invaluable tool for businesses, addressing a range of key use cases and solving various business problems. …
Overview
What is iServer365?
iServer is an enterprise architecture management tool from Orbus Software headquartered in London, that leverages the Microsoft technology stack to ensure a short learning curve and familiar interfaces.
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What is iServer365?
iServer is an enterprise architecture management tool from Orbus Software headquartered in London, that leverages the Microsoft technology stack to ensure a short learning curve and familiar interfaces.
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Product Details
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- Tech Details
What is iServer365?
iServer365 is a SaaS platform for Enterprise Architecture from Orbus Software. Positioned to work with and extend the Microsoft365 software stack, iServer365 has been built from the ground up to integrate with and harness the suite of business productivity tools.
iServer365's key feature is a SaaS repository with a fixed or extendable metamodel which supports major industry frameworks: TOGAF, BPMN, ArchiMate, ITIL, and COBIT. iServer365 is presented as a flexible EA tool, capable of meeting diverse requirements and supporting the 4 domains of Enterprise Architecture, Strategic Portfolio Management, Business Process Analysis and Governance, Risk & Compliance.
In addition to the Microsoft365 support, iServer365 supports a variety of off-the-shelf, self-service integrations and interoperability with a REST API to build integrations.
iServer365 Features
- Supported: Enterprise Architecture
- Supported: Strategic Portfolio Management
- Supported: Business Process Analysis
- Supported: Governance, Risk, and Compliance
iServer365 Video
iServer365 Video
iServer365 Integrations
iServer365 Competitors
iServer365 Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows |
| Mobile Application | No |
| Supported Countries | Global |
| Supported Languages | English |
iServer365 Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 0% |
| Mid-Size Companies (51-500 employees) | 25% |
| Enterprises (more than 500 employees) | 75% |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
iServer365 has proven to be an invaluable tool for businesses, addressing a range of key use cases and solving various business problems. For organizations looking to improve their IT governance processes, iServer365 serves as a reliable platform for documenting architectural changes to the environment, acting as a source of truth for asset management. By providing a centralized location for all diagrams and objects, it effectively replaces individual business analysis models scattered in separate folders, streamlining the organization and enabling better collaboration and decision-making.
Additionally, iServer365 enhances transparency by increasing the visibility of information and ownership, benefiting contract management. It facilitates discussions on application suitability and capabilities with owners before engaging suppliers or initiating new systems. The platform also supports cost management, internal operational efficiencies, and decision-making processes. With its ability to create views on different levels and support enterprise architecture and process analysis, iServer365 enables businesses to optimize their operations, improve business process outcomes, enhance customer relations, and achieve greater business process agility. Furthermore, it acts as a repository for applications, allowing users to create comprehensive maps of physical and logical data components, aiding in creating an accurate representation of the current state of the enterprise.
Overall, iServer365 empowers businesses across various domains by providing a powerful solution that centralizes information, improves collaboration among teams, enhances decision-making processes, and enables efficient governance practices.
User-friendly Interface: Users have praised iServer365 for its user-friendly interface that makes it easy to navigate and use the software effectively. Multiple reviewers have highlighted how intuitive the platform is, allowing them to quickly adapt and perform tasks without any difficulties.
Central Repository for Quick Updates: The central repository feature in iServer365 has been highly valued by users as it allows for quick updates across multiple diagrams without the need for manual updates. This feature saves time and effort, enabling users to make changes efficiently and maintain consistency throughout their diagrams.
Integration with Microsoft Tools: Many reviewers appreciate the seamless integration of iServer365 with Microsoft products such as Visio. This integration allows users to leverage familiar tools while benefiting from the additional features provided by iServer365. Users have found this integration particularly helpful in improving their overall experience and efficiency when using the software.
Performance Issues: Some users have reported performance issues with certain features, which has raised concerns about whether these problems are related to the product or the user's environment.
Limited Customization Options: Reviewers have expressed dissatisfaction with the lack of customization options in iServer365, both in terms of visualization and the portal. This limitation restricts users from personalizing their templates and graphics to make them more aesthetically appealing and presentable to colleagues.
Complexity and Training Required: Several reviewers have found iServer365 to be somewhat complicated, requiring formal training for their teams to effectively use the software. This learning curve has been a challenge for beginners who struggle with integration with Visio and process mapping functionality limitations.
Based on user reviews, here are the three most common recommendations for iServer:
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Users recommend understanding the use cases for each role that will be using iServer to customize the model to meet the company's needs.
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It is suggested to choose the appropriate iServer solution configuration based on the purpose, such as Enterprise Architecture, Strategic Portfolio Management, Enterprise Business Process Analysis, or Integrated Risk Management.
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Selecting the necessary integration modules, including Data Exchange, BI Connect, ServiceNow Connect, SharePoint Connect, Project Connect, BPM Connect, and (REST) API is advised.
Additionally, users find value in starting with the cloud version of iServer 365 for improved communication throughout their organization. They also suggest considering other open-source applications as alternatives. Overall, users appreciate the easy-to-use interface and excellent graph-based reporting capabilities provided by iServer.