TrustRadius
osTicket

osTicket Pricing

About TrustRadius Scoring8.5 out of 100

Pricing Overview for osTicket

    Offerings

    • HasFree Trial

      A 30-day free trial for the Cloud-hosted version of the product is available.

    • HasFree/Freemium Version
    • Does not havePremium Consulting / Integration Services

    Entry-level set up fee?

    • No setup fee

    Starting price (does not include set up fee)

    • $12per month

    Pricing for Alternatives to osTicket

    Other pricing plans from leading alternatives in this category.

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    Pricing-related Quotes for osTicket

    Related Quote from Paulo Major

    Paulo Major | TrustRadius Reviewer
    Paulo Major
    CTO (Chief Technical Officer)
    Multi-IT (Telecommunications, 1-10 employees)

    Price Product Features

    Related Quote from Verified User

    Verified User
    Manager in Information Technology
    Retail Company, 201-500 employees

    tool for the team to help support the business. Open-source was the right price point and self-hosting as mentioned was quite important (however I believe

    Related Quote from Verified User

    Verified User
    Technician in Information Technology
    Warehousing Company, 501-1000 employees

    would limit this in a larger organization with multiple sites, however, the cost being free one cannot complain. … compare to osTicket such as Email to Ticket and self service portal however the cost to upgrade to the full version did sway our decision.

    Related Quote from Sander Kaldenhoven

    SK
    Sander Kaldenhoven
    Implementation Engineer
    Audiovisueel.net (Broadcast Media, 11-50 employees)

    [in] a solution. Firstly osTicket is open source and doesn't have a license fee and secondly, because of [its] simplicity, it is quick to implement in the

    Related Quote from Verified User

    Verified User
    Manager in Information Technology
    Hospital & Health Care Company, 501-1000 employees

    Web based, so available from any web browser Free - no cost to the organization to buy Runs on linux - solid, secure, free

    Related Quote from Verified User

    Verified User
    Employee in Information Technology
    Higher Education Company, 1001-5000 employees

    and best of all free really make osTicket a great alternative to higher-cost customer support systems. While osTicket does have shortfalls which would … and best of all free really make osTicket a great alternative to higher-cost customer support systems. While osTicket…

    Related Quote from Verified User

    Verified User
    Project Manager in Research & Development
    Higher Education Company, 201-500 employees

    hosted version (for a price) so even if you don't have development staff, you can still customize (if you are willing to pay their price, that is). … osTicket's hosted version is expensive and customization is kind of hard to come by. So, unless you have programming-…