Question 1

What is osTicket?

Accepted Answer

osTicket is an open-source help desk / ticketing platform that can create inquiries online, through email, and through phone calls.

Question 2

How much does osTicket cost?

Accepted Answer

osTicket starts at $9.

Question 3

What is osTicket's best feature?

Accepted Answer

Reviewers rate Email support highest, with a score of 9.5.

Question 4

Who uses osTicket?

Accepted Answer

The most common users of osTicket are from Mid-sized Companies (51-1,000 employees).