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Phonexa

Score9 out of 10

4 Reviews and Ratings

What is Phonexa?

Phonexa is an all-in-one suite for marketing automation that empowers companies to optimize inbound web and call campaigns, and outbound call, email, and SMS campaigns, all while having the ability to enhance consumer journey every step of the way. Complete with seven turnkey solutions, Phonexa's customizable tools for calls, leads, clicks, email, and SMS marketing maximize workflow efficiency for direct advertisers and lead generators alike. Phonexa has the scalability, tools, and partnerships to serve clients in all industries, especially those with high consumer demand products and services.

Categories & Use Cases

Videos

Who Buys & Uses Phonexa

Phonexa Reviews

What users are saying about Phonexa.
View all Phonexa reviews

Love Nextiva

Verified User
Employee in Customer Service (11-50 employees)

Use Cases and Deployment Scope

All of our Club Pilates studios use a phone from Nextiva! It is super easy to use and was relatively easy to assemble. The Nextiva team was also VERY responsive when I had questions about the phone or the setup process. The phone has allowed us to connect with our members and prospects with such ease!

Pros

  • Connect us with clients
  • Easy to use
  • Reliable

Cons

  • Maybe the set up process!

Return on Investment

  • connecting us with clients so we don't miss any opportunities to communicate with current/potential members!

Usability

Alternatives Considered

Cisco IP Phones

Easy to use, but very powerful

Verified User
Account Manager (11-50 employees)

Pros

  • Custom reports and extensive analytical tools.
  • Exportable data.
  • Detailed campaign creation capabilities with various options to implement.

Cons

  • All the features available may be overwhelming, so you will need time to learn the whole platform.

Return on Investment

  • Increased business opportunities.
  • Built/analyzed the competition.

Easy and efficient product

Verified User
Employee in Marketing (11-50 employees)

Pros

  • Trouble shoots any technical issues that you may come in contact with.
  • Has made it user friendly for even those who are not too computer savvy.
  • Reporting feature has multiple view options dependent on what you're looking for.

Cons

  • Faster response times using the system when doing multiple things at one time.
  • So many features are available on this platform that it may take a little time to learn everything.

Return on Investment

  • Overall, it has given peace of mind since not having any serious issues with it.
  • The platform's reporting and analytical features make optimizing calls a much easier and effective process, thus having a more positive outcome in performance.

Fast and Up to the Minute Data!

Verified User
Administrative Assistant in Quality Assurance (11-50 employees)

Pros

  • Granular Reporting
  • Up to the minute data processing.
  • Easy to use.

Cons

  • Adding a how to guide for all the hundreds of features it has.

Return on Investment

  • Has increased our ROI

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