I was having serious problems with my Verizon FIOS and had no good way of seeing what was happening or where the problem was. I have FIOS going to the ONT going to a MOCA cable adaptor going upstairs to the other MOCA adaptor which was going to an Eero and then to my WYZE hub. Yeah I know. But I sure didn't want to diagnose all of that!
So I installed PingPlotter and immediately discovered that all of that was just fine. But Verizon was dropping packets at every hop! I was able to explain this and after they updated some firmware somewhere, I've got my 1G/1G working and I know that internally, my network is solid!
So PingPlotter was fundamental in seeing this in realtime and giving really great tools for outputting it in all the different forms. I'm sure if I had more complicated situations, it would be a necessary tool!
Great tool!
Pros
Graphing every network hop and tracking the averages and the instantaneous
Providing export capabilities. No copy/paste or screenshots!
It just keeps running and tracking for me. Awesome.
Likelihood to Recommend
If you're having connectivity problems, this is a very powerful way to find out exactly where they're happening between any two points. So that's just really important to avoid wasting hours diagnosing nothing burgers!
I'm using PingPlotter to trace network issues when WFH. Video conferencing is unstable and I'm trying to work out where in the chain the issues are. PingPlotter is able to give me some excellent insight and I can see significant packet loss in BT servers a few hops into the journey. What to do about that is another matter, but PingPlotter is doing a great job of showing me where the issues are!
Pros
Simple to use
Decent UI
Quick and lightweight app
Cons
further explanation of the graphs would be useful. The lines are not always intuitive
Likelihood to Recommend
My only experience is using PingPlotter at home, so I'm not sure how well suited it is for an enterprise, but for my use case - troubleshooting WFH issues - it has been very useful
VU
Verified User
Executive in Professional Services (Computer Software company, 10,001+ employees)
I use PingPlotter to understand any latency or packet loss between a test computer and the central router. I also test to see any connectivity issues to the internet. My primary reason for monitoring this is because I have a wireless bridge in between the test computer and there can be latency. This helps me troubleshoot changing the channel to get better signal.
Pros
Visualization, easy to understand graphs and views
Setup, adding and removing monitor targets is easy
Size, the application is pretty simple and doesn't take up a lot of system resources.
Cons
It would be helpful if it had more OS integration to show a view that sites on top of other windows
There could be a lower price point for very basic users
Likelihood to Recommend
It is well suited for performing monitoring and testing from a single device. It is less appropriate if you have to monitor from multiple different endpoints. That type of deployment would be more of an enterprise application. If you are looking for an end user monitoring solution then PingPlotter is the one for you.
VU
Verified User
Administrator in Information Technology (Telecommunications company, 10,001+ employees)
To diagnose and verify connections to network cameras. Since camera connections are very dependent upon reliable connections and suffer from packet loss, then it is important to have a way to see packet loss, where and when it is occurring. With PingPlotter we can visualize the exact position along a traceroute and see where the major issues are.
Pros
Visualizing packet loss
Tracking packet loss over time
Providing graphics that show issues clearly
Cons
When trying to use http packets it says I need to install wincap - but doesn't show me where or how
Likelihood to Recommend
Well suited to check connections to remote network cameras when checking for packet loss.
I use PingPlotter to show the availability of VMs and management interfaces during a hardware failure. PingPlotter is tunable and flexible, and allows me to demonstrate how our technology enables zero downtime operations for all applications. PingPlotter is simple to learn and use, and is a great tool for troubleshooting network connectivity issues in any environment.
Pros
Monitor multiple hosts/IP at the same time.
Customizable ping frequency, even .5 seconds!
Graph view shows communication and latency history.
Cons
Cost is a bit high for a single license, but this is a full featured application.
Likelihood to Recommend
If you need to monitor more than 2 IP addresses, PingPlotter Pro is the way to go. Simple to set up and easy to understand, PingPlotter should be your go-to solution.
VU
Verified User
Employee in Sales (Computer Software company, 201-500 employees)
It helps us troubleshoot networking issues in our upstream and locally, where we had issues reaching certain targets or we have seen degraded performance towards certain routes. These tools helped us easily track, monitor, and pinpoint these issues, and report them to the relevant parties, so they could be resolved.
Pros
Monitoring
Tracering
Logging
Cons
Cloud version a bit costly
No country information
No ASN information
Likelihood to Recommend
PingPlotter is great if you would like to monitor one or many targets, and see what routes they take, and how it changes over time. If you would like to have a bit more detailed information, you have to go for external sources (like country, ASN, etc... information). If you are looking for that kind of information, some other tool might be better.
VU
Verified User
Engineer in Engineering (Internet company, 201-500 employees)
