To send swag when a referral is submitted. It is a way to reward employees for bringing people into the company and give them exclusive swag that you can't get at any other time. The offer a a variety of swag options so individuals can select something that is their preference.
Pros
Unique link
Shipping confirmation
Ease of use
Variety of swag options
Cons
Support
Likelihood to Recommend
Great for sending swag to employees! The UI is simple and easy to navigate for individuals to select their swag item.
We ship swag to our community and employees around the world. We have a specific need to ship products worldwide to some of the hardest-to-ship locations. Printfection continues to support our challenge of shipping to hard-to-reach locations. They also have a great selection of products and their dashboard has been instrumental for a team that manages different campaigns and programs. You will not get that kind of service with any vendor. Their product is of high quality, and their customer service team is the best I have worked with in my career.
Product that helps us meet our employees and community needs
Cons
Customizing the dashboard so that we can manage products with different teams
Easier navigation between campaigns and other orders
Better way to look up expenses as we are different teams managing campaigns every day
Likelihood to Recommend
well suited: Companies with different departments managing inventory, companies with teams and campaigns that give employees the option to choose and order what they want
less appropriate: high-end programs where boxes are curated for customers.
Our company uses Printfection to customize event merchandise such as pens, stickers, water bottles, napkins, clothing, pins, lanyards, etc. It's incredibly helpful that this platform can create mockups, work with your budget, assign you account managers who work very diligently with you, and create results in a very timely manner.
Pros
Quick-responding account managers
High quality branding
Fast turnaround
Cons
Would love to receive a sample of smaller items first
Likelihood to Recommend
I would recommend Printfection to others who are looking for bulk merchandise branding because of their quick turnaround for all of my current inventory.
We use Printfection for our 100% remote company across 20 states. I like how easy it is to do what's needed in one place and allow employees to choose their sizes when ordering. We've done a few one-off specific orders for particular gift items (like an end-of-year gift), and they've gone well. We've also ordered items from a separate company and had them shipped and warehoused with Printfection to be used in our inventory. **The Drawbacks: Protection is expensive, especially when doing a specific order. You get the warehouse, drop-shipping, and other shipping involved, but you pay for it. Their catalog items aren't always as diverse as is needed, especially if your company wants a particular item. Still, they always have something to cover the basics and sometimes the exact item you're looking for. The system is okay, but the function seems overly complicated at times. I'm very busy and very system savvy, and getting really familiar with it takes longer than the time I'm willing to put into it. ***Overall, it is a good value for the money and does the job well. If these drawbacks aren't dealbreakers, then Printfection does well.
Pros
Inventory & Shipping process.
Communication and customer service.
Always meeting the basics.
Cons
Pricing.
Overly complicated website and processes.
Limited ability to select items and transparency in the catalog (especially when making a specific order).
Likelihood to Recommend
It is well suited for a one-stop shop that gets everything done in one place (sizing, order, warehousing, shipping, drop-shipping, ability to do one-off orders, support in the process). It is less appropriate if you need something very specific and what they have doesn't work for you or if you like to be very involved in the complete process. It is also less appropriate if price is a major factor.
We used Printfection as a swag & shipping partner who helped us execute a giveaway campaign. We wanted to offer all of our customers a piece of premium apparel and some printed assets. They handled all of the printing, shipping, and fulfillment. This was a huge help to our small team.
Pros
Excellent customer service.
They listened to our needs and provided several solutions.
Shipping and fufillment.
Cons
Shipping cost efficiency on unique items.
Likelihood to Recommend
Printfection is great if you are looking for an all-in-one swag management platform. They can handle everything from printing to fulfillment, and shipping. They are great for a medium to large-sized business. They allow for multiple users to print and ship swag with guaranteed timing. Their monthly partnership fee may be cost-prohibitive if you are a small business.
Printfection serves as our solution for fulfilling our swag inventory requirements throughout our customer marketing efforts. Our utilization of Printfection covers a diverse array of applications, including the orchestration of Printfection campaigns tailored for events and the gratification of customers subsequent to their engagement in various forms of advocacy. These advocacy activities range from speaking opportunities to the creation of compelling case studies and the provision of video testimonials. By leveraging Printfection, we ensure a seamless and efficient process in managing our swag inventory while also enhancing our customer engagement strategies.
Pros
Inventory management
options for swag
Quick and easy way to set up campaigns
Customer service
Cons
Would like a storefront option for customers to self serve
Likelihood to Recommend
Overall, Printfection serves as a centralized hub for Whatfix to efficiently handle our swag inventory needs and enhance our marketing efforts through branded merchandise. We like the diverse range of items available that we ca choose from to reward our customers for their advocacy efforts. The scenario Printfection would be less appropriate for would be if a storefront self service option was required where end users would have to select swag themselves and check out.
We mainly use Printfection to fulfill our customized swag for our events and for our advocacy platform, but our HR team also utilizes it for new hire swag and baby kits.
Pros
Customer Service
Personalized swag recommendations
Timely shipping
Open API - integrates well with other software
Cons
I don't have any improvement recommendations at the moment
Likelihood to Recommend
It's perfect for employee and customer swag. They have great vendors, and they ensure quality products are made. They work with you to stay within budget, and offer samples if needed.
Printfection is our preferred vendor for all internal company merchandise. From employee appreciation to individual org initiatives, we have partnered with Printfection to make these projects come to life. They have a decent selection of merchandise to choose from, and the accounts team is very communicative.
Pros
Communication
User friendly admin dashboard
New hire swag kits
Cons
Inclusive sizing on tshirts
More crossover with their parent company's products
Likelihood to Recommend
Working with Printfection on new-hire kits was a breeze! They helped us select key items to be included, were communicative in the design and delivery process, and store our kits in their warehouse to be sent out to new employees as needed. Working with the accounts team has been especially supportive. They are always willing to help problem solve and be flexible with our needs.
Printefection is a great company for swag for any company's promotional needs. They are very fast to respond to any requests and offer great customer support and always helpful in sourcing exactly what we are looking for, all while finding the best pricing. I love that they store our inventory and also allow us to drop-ship swag to customers with a unique URL. They are super easy to use, easy to work with, and are a great addition to our marketing team.
Pros
Inventory management and fulfillment
Sourcing great products
Customer Service
Cons
some search filters in their catalog
Likelihood to Recommend
When looking for event swag and customer gifts, Printfection is always fast to help and quote what we are looking for. Their support team is great to work with and offers great ideas and finds solutions when needed. We appreciate we can also have Printfection hold our inventory and fulfill drop ship orders to customer with an emailed URL.
I love the way they are so professional and courteous when I contact them with various questions regarding swag and correcting orders placed incorrectly. I like that they are up to date with the latest swag items and they keep up with different trends. I would highly recommend them for all your swag needs.
Pros
They respond quickly to my request
Offer a variety of different Swag
Like their shipping options, you can select the day for delivery
Cons
I would like to see my previous used addresses saved under my profile instead of re-typing it over and over again