TrustRadius Insights
RapidSpike has proven to be an invaluable tool for resolving security and performance issues on eCommerce sites. Users have reported that …
Overview
What is RapidSpike?
RapidSpike is a business software that provides comprehensive monitoring of websites and online digital platforms. Its features are designed to help businesses maintain their online reputation, protect customer trust, improve website performance, and prevent cyber attacks. The software tracks and monitors...
Recent Reviews
Leaving a review helps other professionals like you evaluate System Monitoring Software
Be the first one in your network to review RapidSpike, and make your voice heard!
Get StartedPricing
N/A
Unavailable
What is RapidSpike?
RapidSpike aims to revolutionise website monitoring. RapidSpike acts as an online mystery shopper, reporting directly to the user on a wide range of performance, reliability & security issues. It is a monitoring solution that captures all three critical aspects of website health.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
Alternatives Pricing
What is SpeedCurve?
SpeedCurve measures the interplay between web design and web performance. They offer user experience monitoring tools that provide insight into what visitors are experiencing.
What is Uptrends?
Uptrends is the eponymous product from the company in Massachusetts for monitoring a website's uptime, used as well for monitoring web apps' functioning, server monitoring with alerts and reporting, and general analysis of a website's performance, element-by-element.
Product Demos
Introduction to RapidSpike
YouTube
Product Details
- About
- Competitors
- Tech Details
What is RapidSpike?
RapidSpike is a business software that provides comprehensive monitoring of websites and online digital platforms. Its features are designed to help businesses maintain their online reputation, protect customer trust, improve website performance, and prevent cyber attacks. The software tracks and monitors website performance in real-time, provides insights on user interaction, detects damaging cyber-attacks such as Magecart type attacks, skimming and form-jacking attacks.
RapidSpike also features intelligent page monitoring tools for benchmarking worst offenders against Google Lighthouse Audits, geo-tagging HAR comparisons among others to improve your digital platform. Additionally, the tool has Real User Monitoring capabilities which delivers insight into vital traffic performance metrics from countries all around the world. Its uptime availability monitoring ensures constant online presence while its security checks ensure you are not prone to easy/open attack or being prepped for one with SSL cipher configuration check among others. RapidSpike also allows scheduled perimeter vulnerability scans that detect security risks across all your digital assets while providing audit and compliance platform-based solutions alerting alerts seemlessly via multiple platforms supported by experts (SMS Voice Email integrations) making it an essential tool for any organization looking to safeguard their online presence.
RapidSpike Features
Monitoring Tasks Features
- Supported: Remote monitoring
- Supported: Automated alerts and notifications
Reporting Features
- Supported: Performance data reports
- Supported: Customizable reporting
- Supported: Data visualization
- Supported: Risk analysis
Security Features
- Supported: Data backup and recovery
- Supported: Antivirus and malware management
- Supported: Administrator access control
RapidSpike Competitors
RapidSpike Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Comparisons
Compare with
Reviews
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
RapidSpike has proven to be an invaluable tool for resolving security and performance issues on eCommerce sites. Users have reported that the platform not only enhances website performance, but also minimizes disruptions, ensuring a seamless and reliable customer experience. Additionally, RapidSpike serves as an effective monitoring tool for web platforms, providing users with the ability to identify and track issues before they become public, thereby avoiding disastrous downtime for clients. By integrating test automation into release management, users have been able to streamline their processes and ensure smooth deployments. RapidSpike also offers multiple use cases for technical users, enabling them to manage critical site management for clients efficiently. The platform's proactive updates on monitored services have provided peace of mind and ease of use to its users.
Moreover, RapidSpike has served as a cost-effective alternative to other big providers in the market, providing powerful features that exceeded user expectations. Customers have praised the software's ability to balance usefulness and usability for both beginners and experts alike. While some users found that it took some time to get used to the interface, they ultimately appreciated the amazing features offered by RapidSpike and its helpful team. The platform's reliable support has ensured that users receive prompt responses to their questions and have access to assistance when needed. With RapidSpike, businesses have been able to implement internal and external SLA processes effectively and resolve conflicts with hosting companies by providing proof of issues detected by the software. Overall, RapidSpike has enabled businesses to stay up-to-date on service status, ensuring optimal website performance and minimizing disruptions.
Easy Integration and Best Analytics Data: Users have found RapidSpike to have easy integration and the best analytics data, making it effective in tracking security issues. Several reviewers have highlighted this as a standout feature of the software.
Broad Range of Monitoring Tools: RapidSpike has been praised for its broad range of monitoring tools. Many users appreciate the variety of options available to them for detecting and monitoring third-party apps, as well as protecting their data.
Responsive Customer Support: Reviewers have consistently commended RapidSpike for its quick and responsive customer support. Users appreciate being able to rely on the team behind RapidSpike for assistance when needed, further enhancing their experience with the software.
User Interface: Some users have expressed that the user interface of RapidSpike could be improved to be more user-friendly and intuitive. They feel that the navigation between different options in the software is time-consuming and suggested that it could be made easier. The overwhelming and daunting interface was particularly challenging for new users who found it hard to grasp initially.
Terminology and Jargon: Several users have mentioned that they found the terminology used in RapidSpike to be jargonistic and unexplained, making it difficult for them to understand certain features. This lack of clarity impacted their overall experience with the software.
Alert Functionality: Users have criticized the alert functionality and alert rules in RapidSpike for feeling detached from the context of the monitors themselves. They suggested a way to navigate directly to alert rules within a monitor would improve usability.