SolarWinds Pingdom

SolarWinds Pingdom

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Score 8.7 out of 100
Top Rated
SolarWinds Pingdom

Overview

Recent Reviews

pingdom

10 out of 10
January 25, 2022
We are currently monitoring the servers on which our Saas based applications are running and we are monitoring uptime, downtime, …
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SolarWinds Pingdom - Just Do it!

10 out of 10
January 18, 2022
We use SolarWinds for a few use cases. Most importantly we use SolarWinds Pingdom to manage our server network down/up status. We've …
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Awards

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Pricing

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Synthetic Monitoring

$10

Cloud
per month

Real User Monitoring

$10

Cloud
per month

Enterprise

Custom Pricing

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.pingdom.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $14.95 per month
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Product Demos

SolarWinds Pingdom Guided Tour
03:18
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Features Scorecard

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Product Details

What is SolarWinds Pingdom?

SolarWinds® Pingdom® is a SaaS-based web app performance monitoring solution. It provides web app performance and user experience monitoring consisting of four major capabilities:

  1. Uptime monitoring for webpages and other critical components like APIs, CDNs, DNS, networks, email, and more
  2. Page speed performance monitoring and page rankings
  3. Synthetic transaction monitoring from the simplest to the most complex transactions
  4. Real user monitoring (RUM), enabling a deeper and wider understanding of the user’s digital experience, and web application availability and performance

SolarWinds Pingdom Features

  • Supported: Uptime Monitoring
  • Supported: Synthetic Transaction Checks
  • Supported: Page Speed Tests
  • Supported: Real User Monitoring (RUM)
  • Supported: No-Code Transaction Recorder
  • Supported: Dashboards & Reporting
  • Supported: Over 100 Probes Worldwide
  • Supported: Developer-Friendly API
  • Supported: Alerts & Notifications

SolarWinds Pingdom Screenshots

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Pingdom Guided Tour

SolarWinds Pingdom Downloadables

SolarWinds Pingdom Integrations

SolarWinds Pingdom Competitors

SolarWinds Pingdom Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

SolarWinds Pingdom is a website uptime monitoring and alert tool, with additional reporting and Real User Monitoring capabilities. Pingdom is part of SolarWinds’s DevOps package, enabling full-stack monitoring as a service.

SolarWinds Pingdom starts at $14.95.

Datadog, Site24x7 All-in-One Monitoring, and New Relic are common alternatives for SolarWinds Pingdom.

Reviewers rate Usability highest, with a score of 10.

The most common users of SolarWinds Pingdom are from Small Businesses (1-50 employees) and the Computer Software industry.
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Comparisons

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Reviews and Ratings

 (71)

Ratings

Reviews

(1-25 of 40)
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Raghav Gupta | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
I have integrated Pingdom with OpsGenie so that when the service which we are monitoring is down then it will create an alert which will create an alert in OpsGenie through SMS, email and call and user who receive notification of this alert will fix it when the application goes up an alert in both OpsGenie and Pingdom will automatically close.
  • Monitoring of application availability.
  • Monitoring of application disk space, CPU usage.
  • Integration with other tools like OpsGenie.
  • It is sometimes slow to generate alerts when events happen.
  • It monitors on limited metrics.
  • It is costly for small enterprises.
It is a good tool to monitor applications availability and some basic metrics, and it provides very good integration with other tools like OpsGenie through which you can increase the boundaries of features that Pingdom provides and it is a good tool to purchase if your use case is similar. I have been using this tool for more than 2 years and I like it.
Good support from their team.
Yaniv Vararu | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We mainly use SolarWinds Pingdom in order to keep an eye on the availability of some of our services/servers. We're using the product's "Uptime" service to monitor the health / availability / uptime / response time / outages and by doing so - to be alerted in real time on problematic events via alerts (email, Slack, etc.).
  • Monitor the availability of servers / services
  • Monitor the uptime of servers / services
  • Monitor the response time of servers / services
  • I have nothing in mind to say about areas that needs to be improved in this service
As I mentioned earlier, for us, the product's "Uptime" service fits us like a glove in terms of monitoring the health / availability / uptime / response time / outages of our servers/services, by alerting us in real time on problematic events. It's UI/UX is very user-friendly, no need to be an expert to add or configure existing monitoring rules. Another advantage is the simplicity of deciding and configuring how would you like to be alerted (for example - we use both Slack and email alerts).
We really never needed SolarWinds Pingdom's support, so I can't really tell anything about the support level or quality they supply...
Fahadullah Muhammad | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We SolarWinds Pingdom to monitor our products from the customer's view via the internet with different aspects and use cases. We are a DevOps team comprising of operations and development specialists supporting the product. As such, we require external monitoring so we can react quicker in case of incidents and problems. With the uptime and transaction checks, we get prompt alerts for any failures that might occur before our customers do. As a result, the software helps us implement remedial action preventing further complications.
  • Uninterrupted monitoring
  • Faster and smarter alerts
  • Downtime reports
  • Easier coding for transcript checks
  • Bulk modification of checks
  • Mobile app
SolarWinds Pingdom is best suited for live products when connectivity is the key, and internal monitoring is not enough.
I am very satisfied with the customer support from SolarWinds. They have always solved my problem quickly and efficiently. I get timely newsletters and updates about the product. The team is actively working on improvements and adding new features. Overall I've had a great support experience for a great product.
January 25, 2022

pingdom

Fazal Azeem | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We are currently monitoring the servers on which our Saas based applications are running and we are monitoring uptime, downtime, availability and if and when an application is down, we are promptly notified so that we can look for the cause of the issue and fix it and keep the applications up and running. We have configured daily, weekly and monthly reporting so that we can identify how many times our applications went offline and what was the total downtime and what was the time to recovery. We are also monitoring the SSL, SMTP, and Response time of our applications.
  • Applications monitoring
  • Alerting
  • Reporting
  • sometimes sends false alerts
  • there should be some threshold value for when an application is not reachable, it should alert after 30 seconds and keep sending hello packets for those 30 seconds and if still there is no response, then it should send the alert.
  • too many unwanted metrics.
it is very well suited for those environments who are using Saas-based applications or web-based applications and they require in-depth application monitoring and multiple applications at a time, rather than the physical server-based monitoring for in-house applications where monitoring can be done by other SolarWinds products and not very well suited for pingdom.
not required any support assistance yet.
Score 7 out of 10
Vetted Review
Verified User
Review Source
We use SolarWinds Pingdom to monitor our production environments in real-time to detect and log any downtime that may occur, we also use the integration with OpsGenie to page our team should a downtime event go over a threshold we have specified. Thanks to SolarWinds Pingdom we are able to react much faster to downtime incidents and typically resolve these problems before our customers have noticed there may be a problem.
  • Monitoring of resources, in particular configuring a specific endpoint
  • Reasonably priced
  • Easy to use interface
  • Support is lackluster and can be slow to respond.
  • Some features of their API are broken and still have not been fixed (Updating maintenance windows).
Overall, I feel SolarWinds Pingdom is a great product at a very reasonable price, it does it's job fairly well and for the most part we are happy with the product and will continue to use it to monitor our production workloads to ensure we meet SLAs and maintain the highest uptime possible for our customers. The integration with OpsGenie greatly helps with this as we can be paged 24/7 should a downtime event be encountered. Unfortunately, support for this product is not the best, and we have had some back and forth discussions regarding some bugs in their API, as we have a large number of workloads being monitored, not being able to use an API to maintain all these workloads is a massive bottleneck. Thankfully for the most part, the API is good and we have been able to workaround this issue, but it would be nice if the Support was more attentive and the problem we encountered was resolved.
The support is rather basic and unfortunately is not at the same level we have experienced from other vendors, although the interactions with SolarWinds Pingdom support have always been very professional, and they have tried their best to help resolve our problems.
Jay Moore | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use SolarWinds Pingdom to monitor our websites and some other basic services like SMTP. We use it to provide uptime reports on a monthly basis as well. The alerting is used to alert staff when outages occur. The alert goes out using the SolarWinds Pingdom app as well as SMS.
  • Alerting
  • Monitoring
  • Uptime reporting
  • Updating alerting settings
It was a good cheap option for us to incorporate an external monitoring solution for our business-critical websites and services. We have not used any other features it provides. Since we are a small shop with limited IT staff, we don't need multiple users, just a simple monitoring solution that will alert staff when there is an issue.
We have never had to contact support. The site was simple to set up and use.
Score 8 out of 10
Vetted Review
Verified User
Review Source
We needed a service that would monitor our sites' uptime and alert us if any of our web services go down. We have a main web application that supports thousands of customers, and about 30 smaller applications that support single high-value customers. This means we need at least 30 checks (really more like 40 because there are a number of different endpoints to check within our main application) so we wanted something that could be configured programmatically so that we don't have to maintain all of these checks by hand.
  • Alerting, particularly the integration with PagerDuty.
  • Reporting: the ability to go back and view the history of each status check (including details about every failure) as well as graphs and reports over a longer time period.
  • Weekly uptime report emails are very convenient.
  • Programmatic configuration is possible with a third-party Terraform plugin.
  • The PagerDuty integration could be a lot better. When you use the PagerDuty integration, it doesn't send any information about which check failed! It just sends a message like "Timeout (> 30s)" -- this isn't very helpful when we have hundreds of checks. We've worked around this by using both the PagerDuty and Slack integrations and having them both post to the same Slack channel. But this means that when an engineer is paged from PagerDuty, they have to go to Slack (or Pingdom) to find the details about the page; it's not available on the page itself.
I've found Pingdom to be the best solution for relatively simple uptime checks when you need a reliable way to run those checks and alert on failures. I haven't used their transaction monitoring or Real User Monitoring features but it may be great at those too.
I've only interacted with SolarWinds support once but they were responsive and well-informed.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Pingdom to monitor 30+ different web endpoints in terms of uptime - both internal and 3rd party applications. We have a team of admins that monitor different services and are notified within a minute via the Pingdom app, text, and email when anything goes down. Pingdom also gives us insight into what caused the error. This is an invaluable tool!
  • Timeout alerts.
  • Errors that result in non-200 HTTP responses.
  • Alerting us via different methods (SMS, notifications, email).
  • Allowing us to test uptime of internal applications.
  • Allow us to setup alerts that are more complex (not just an HTTP post/get request ... but something that is able to test an application that requires authentication).
  • Everything else is pretty straightforward and robust.
The best use case for our Pingdom implementation is to monitor uptime, from multiple locations, publicly accessible web endpoints. For that use case, it is invaluable. The use cases where Pingdom lacks is being able to monitor private resources. It also lacks the ability to troubleshoot code-level errors.
It is the best product for the type of monitoring we want to do. The price is right. It is reliable.
Score 9 out of 10
Vetted Review
Verified User
Review Source
The product [SolarWinds Pingdom] is used to monitor different aspects of our product from different views, being as latency, or some special characteristics that we need to have available and measurable. [SolarWinds] Pingdom makes this easy and customizable, you can create custom monitoring scenarios and measure more than just the response time of the server.
  • Easy setup
  • Dashboards
  • Customizability
  • User interface
  • Filters
  • Comparison between locations
The tool is well suited to create custom monitoring from the user's perspective. When you need a detailed overview on how your tool performs remotely from multiple locations, this tool is for you. Since it also supports custom ways to gather this view, it's easy to adapt to your needs, and monitor your custom applications and services as well.
Their support team was always fast to respond, and happy to help with any questions that we had.
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use SolarWinds Pingdom for monitoring internet uptime at our client facilities as well as to keep track of outages of their internet properties as well. We receive SMS and email notifications promptly when service interruptions are detected and can manage the frequency and method of those notices. It has worked for us for several years now without interruption and is a core part of our monitoring platform.
  • Alerts us to outages
  • Notifies us promptly
  • Configurable to meet our needs
  • Failsafe rollover from SMS to email when credits are used up
It is great for monitoring website uptime and IPs associated with commercial internet services. We don't use it for anything else, so we don't have a sense of what it isn't good for in this regard. We are pleased with the service and plan to continue using it for the foreseeable future.
We have never required support for our SolarWinds Pingdom account because it has always worked without issues.
Score 8 out of 10
Vetted Review
Verified User
Review Source
We needed simple uptime monitoring for a few customer-facing services that integrates with Atlassian Statuspage and didn't want to invest a lot of time and money to get that. Compared NewRelic, Datadog and Pingdom, the two first are too complex for what we need and the pricing was not a good fit. SolarWinds Pingdom was good enough for our needs; we did a test run in a week and then paid for the subscription. We have been using simple uptime checks and also tested transaction monitoring for a sign-in flow. It works great, simple setup, and uses Selenium for the actual testing. The only thing to improve is to have some sort of ENV variable instead of just putting a password in plain text.
  • Great uptime monitoring from different locations with flat pricing
  • Great integration with Atlassian Statuspage
  • Weekly reports of uptime
  • Easy to set up transaction monitoring
  • Transaction monitoring could benefit from some sort of protected variables for sensitive information
  • Administration/user management may take some time to get used to
  • Well suited for simple uptime monitoring for a few services in a startup with flat pricing and/or for transactional monitoring (synthetic tests).
  • Well suited for integrating with Atlassian Statuspage.
  • Not well suited if you need some advanced monitoring that requires gathering metrics from the host.
We reached out to them about a payment issue and got our issue resolved.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Monitoring uptime/availability for websites, infrastructure, and DNS servers
  • Global monitoring from regions and locations around the world
  • Ability to tailor monitoring settings and frequency
  • Simple dashboard to see status info
  • Somewhat inflexible when you need to override DNS settings
  • Monitoring non-standard settings or non-web traffic can be a little difficult
It's simple to use and quick to set up for monitoring uptime for websites. It can also be useful whether you own and manage the websites, or whether you use a service provider and just want to keep tabs on the level of service provided. The charting and tracking can be very effective for that.
Support is fairly responsive, given we are a small customer. But the monitoring product has not changed much in the past few years despite there being some room for improvement in the area of flexibility/customization.
January 19, 2022

Pingdom = great

Score 8 out of 10
Vetted Review
Verified User
Review Source
I use SolarWinds Pingdom to monitor that my servers are up and running.
  • Uptime = Great.
  • Easy to use.
  • Fair price.
  • Skip all extra stuff, focus on real business around uptime monitoring.
  • Add more steps in price packages between, or charge per monitor setup (flat).
  • More local checkups.
Very good for our business and we happily recommend this to others. Industry-leading service with fair prices. Scenarios are like FTP uptime check, web (port 80) check as well as database port up or down checks. Works great and you are getting a summary every month with a report of uptime.
I have never contacted support, so I don't know.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use SolarWinds for a few use cases. Most importantly we use SolarWinds Pingdom to manage our server network down/up status. We've always received stellar customer services and the product has worked for us without error. When we have a server that is down, our team is notified via text and email based upon our notification configuration.
  • Customer Service
  • User Experience
  • User Interface
  • Notifications
  • Product team focus on down status misreports
SolarWinds Pingdom is best suited for companies seeking a solution to notify them if they have servers that are down. There are other solutions, which provide for a rich and full system solution, but I think they're the best at one of the most important needs for any company with a customer facing server: down/up status.
Customer service from Solarwinds has always been stellar. We've never gone unnoticed, even though we're currently within their tail segment. They're a great partner to us and indeed an important one. When we've had to submit a ticket, we've always received a response within 24 hours. I'd highly recommend SolarWinds to any organization with a server network.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Pingdom allows me to easily monitor internet connectivity and cloud-hosted servers anywhere on the internet so I find out about outages before clients and end-users.
  • Easy to setup use
  • Monthly reports
  • None. Pingdom does what it does and does it well.
If you need to monitor the uptime of remote servers and networks, Pingdom is right the tool for the job.
I gave it a 5 because I just don't know as I've never required support for Pingdom. It does what it does and it does it well.
Eric Pugh | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We host a set of servers that we use for demonstration purposes, and to support ongoing commitment to open source communities by ensuring that they experience great uptime with our servers and services. Knowing that a server is down quickly is key to maintaining uptime. On the flip side, we need a solution that isn't burdensome or requires lots of agents or other integration in a broad set of target servers and services for monitoring. We find that Pingdom is right-sized for us. Not too complex, but sophisticated enough for the vast majority of our use cases. Pricing is right.
  • Easy monitoring of GET based services.
  • Simple to set up.
  • Nice notifications to email and text messaging.
  • Can also do POST, HEAD and other http verbs.
  • Configuring a POST with various types of Auth requires a bit more clicking about than is needed, some of the UI is a bit dated.
  • Moving beyond simple checks to multi-step checks (i.e Log in to the site, clicking profile, check images on the profile page) means a big jump in the price tag.
  • Be nice to integrate with more different systems for receiving notifications, it's pretty much just email and SMS.
Where you are aiming for simplicity in the tool. It's not the full lifecycle or has the features of tools like DataDog or New Relic in monitoring and understanding what is happening in your stack. It's basically a nice PING feature ;-) Hence the name. If you want to monitor all layers of your tech stack, this isn't the right tool. Want to know if some things are up and running, just fine!
I gave a middle rating, because I've never used the support.
Adam Hermsdorfer | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Pingdom is the market leader in web monitoring tools. We use its monitoring for all of our clients. They are reliable and should be proud of [their] dependability. Pingdom somewhat serves as a tornado siren. we need the service the most when our client sites are in trouble. It's nice to never have to worry Pingdom.
  • Uptime monitoring
  • Transaction tests
  • Web speed tests
  • Documentation
  • Web recorder app
Pingdom should be included in any marketers or website owners' tech stack.
Quality and dependability.
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Pingdom as our primary sensor of service interruptions and have connected it to PagerDuty
  • Reporting
  • Metrics
  • Primary function - monitors uptime
  • [...] We are content with the product
Pingdom is perfect for monitoring uptime - however, it's a "dumb monitor", not a deep inspection of the availability of the various components of the system.
We have yet to require support from SolarWinds.
January 18, 2022

Pingdom is an essential

Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Pingdom to monitor the uptime of several different pages on our website, as well as other web pages that support our website. Pingdom has also helped us monitor page load times and has helped us address downtime issues instantly. We use Pingdom within our team, so if a page is down or failing to load, there is typically someone ready to address the issue within minutes.
  • Allows alerts to be sent via SMS
  • Allows alerts to be sent to large groups of users
  • Reports downtime instantly
  • Pingdom counts paused checks as part of your available uptime checks. If you have 10 checks available in the Starter plan with 9 active and 1 paused, you will either need to upgrade to create more or delete the paused check.
  • (This would be a nice enhancement) When you run out of Pingdom email/SMS alerts for the month, you need to log in to see if any uptime checks are down or have been down in the last day. When you are out of alerts, it would be nice if Pingdom sent an email report at the end of each day to the Owner user of any downtime reported for that day.
If you have a website that experiences heavy traffic or will experience money lost due to any potential downtime, Pingdom is an essential tool. You have the option to pick from four different plans depending on which one works better for your website. However, if you have a website that does not meet either of those two scenarios, I don't believe Pingdom is a necessity.
Pingdom support has been very helpful each time I have reached out.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We run a small affiliate network, and use Pingdom as an uptime monitor to check the status of the offers on our network. We had used a few other uptime monitors in the past but none had the accuracy that Pingdom provides.
  • Accuracy
  • Notifications
  • Customization
  • Details on alerts
For us, the customization of the uptime monitors has been fantastic. It has met our needs in every way and works as advertised.
We have not had any experience with support
January 18, 2022

Pingdom is a must have

Mahmoud Dahy | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Pingdom to monitor our websites and services. It has been very useful and informative when things go wrong. The messages and emails are reliable when one of our services goes down. I highly recommend Pingdom as they seem to be the industry standard in services and uptime monitoring.
  • Notifications
  • Support
  • Cost
  • Maybe new features
  • Make it easy to build a status page
  • expand to server monitoring
SolarWind Pingdom seems to have the experience and expertise at monitoring websites and services uptime. I have been using it for 7 years without issues. I would like to use it more often and not just for these panic attacks moment when I get a message that something is wrong
They have good customer support when you need them. Their tools are simple enough that you may never need to contact or call them. If you need them, there is a contact us button or email them if needed. They are also responsive to newsletters and other notification methods. In addition, they have a social media presence.
Patrick Flanagan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
SolarWinds Pingdom is our go-to up/down and response time monitoring solution for all of our external sites, apps, and services. It gives us real-time trusted intelligence as to the status, speed, and overall service level of each monitored endpoint.
  • Uptime monitoring
  • Response time measurements
  • Page speed analysis
  • Complex multi-step transaction checking
  • User management
  • Bulk editing
  • False positives due to down ISPs
Well suited for external apps that are easily publicly accessible, which need constant monitoring--high uptime and fast performance are the sweet spot. When knowing first is key, this is the way to always be leading the charge. Internal apps behind passwords, firewalls, etc. are much harder to set up.
Have always had very fast, smart, and professional help from the support teams. They have always quickly resolved my issues and helped me get the right sized package of services to meet our current business needs. Overall the support has been some of the best I get from SaaS software.
Michael Sole | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
As a services provider, [SolarWinds] Pingdom is our primary tool to monitor uptime for our clients.
  • Uptime monitoring, easy to setup, geographic redundancy and checking, easy to integrate
  • Transaction monitoring, easy to setup, geographic redundancy and checking, easy to integrate
  • Pricing on transaction checks and users is a bit old in style and not flexible enough.
[SolarWinds Pingdom] is the central tool in our services support program. It allows me to easily track sites that are up and down and automatically create tickets in our helpdesk system.
Fairly responsive and helpful the few times I've used them
Score 9 out of 10
Vetted Review
Verified User
Review Source
Pingdom is a helpful tool that allows us to monitor websites we develop and run a variety of tests, identify trends, to ensure optimal performance. We especially love the page speed analysis tool which is helpful to benchmark our clients' websites' with performance grades and identity ways to improve page speed and overall performance.
  • Page speed monitoring and performance grading
  • Identifying performance issues and bottlenecks
  • Providing insights into how to improve website performance
  • Website uptime monitoring and alerts
  • The feature set is not as rich as it could be
  • While a great tool, its a bit pricey for what you get
  • Reports should be more customizable
If you are looking to take your page speed optimization to the next level, Pingdom is a great tool. It is very valuable at helping to identify issues, benchmark your pefromance and check to see the results of your optimization efforts. If you aren't using other uptime alert and server monitoring tools, those features will be very beneficial.
We have very rarely needed to contact support and the product is well-documented. There are a number of helpful articles and FAQs that will solve your issues right away. Support is timely and reasonable. The product has been easy to use and has required very little in the way of support.
Jason Bouchard | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
I've deployed SolarWinds Pingdom in a few customer deployments to help facilitate site checking of the network post migration. This tool helps to check interconnectivity between data centers by checking the recovery and response of remote applications during a migration exercise. Demonstrating to the customer the ability of the tool to check their end hosts/applications and the length of outage builds up their confidence during a maintenance activity.
  • End host response.
  • End site recovery times.
  • API recovery.
  • Based on limited use I haven't seen any shortcomings as of yet.
Corporate data center migrations are highly sensitive to any type of outage. During live system cutovers, network migrations and integration between data centers, Pingdom was used to check system communications and response times prior to, during and after the network activities. By monitoring the systems along with reports generated I was able to see the issues and address them quickly.
Based on the ability of Pingdom to help determine system outage times and report it is helpful. It's almost instant and I can provide this info to the customer and their groups that are involved in the troubleshooting during a window. I like the visualization of issues along with how accurate the data is.
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