Remote Utilities

Remote Utilities is a remote desktop software solution offered by Remote Utilities Pty (Cy) Ltd. According to the vendor, it allows users to establish secure and reliable remote connections to computers located anywhere in the world. The software is designed to facilitate remote access and control for various purposes, including remote support, remote administration, remote training, and remote collaboration. Remote Utilities is suitable for companies of all sizes, from small businesses to large enterprises.

Key Features

Full Control and View: According to the vendor, users can connect to a remote desktop from anywhere over a secure connection. They can view the remote screen, move the remote mouse pointer, and send keystrokes. The software also provides a toolbar for running other tasks.

File Transfer: The software offers a two-pane file manager interface for sending and receiving files to/from a remote desktop. Users can open multiple remote computers in tabs and easily transfer files through drag and drop.

Two-factor Authentication: Remote Utilities allows users to enable two-step verification for added security. According to the vendor, users can generate a time-based token and add it to Google Authenticator or a similar app. They are required to enter a one-time password (OTP) when starting a remote session.

Active Directory Support: The software offers easy integration with Active Directory (AD) environments. Users can add domain controllers and push-install Host across the AD network. Additionally, they can create a schedule for importing AD computers into the Remote Utilities address book.

MSI Configuration: Remote Utilities provides a built-in MSI Configurator for creating custom Host installers for network deployment. Users can customize the Agent module with their logo and welcome text for spontaneous support.

Self-hosted Server: According to the vendor, users can enhance Remote Utilities capabilities by setting up an on-premises server. This allows them to build a 100% autonomous remote support solution and comply with strict security requirements.

Remote Access and Control: The software enables secure and reliable remote access and control to computers located anywhere in the world. Users can view the remote desktop, move the remote mouse pointer, and send keystrokes. The file transfer functionality allows for easy copying of files between local and remote computers. Additionally, Remote Utilities offers a remote printing feature for printing documents on a local printer from a remote computer.

Two-Factor Authentication: Remote Utilities supports two-factor authentication for an additional layer of security. Users have the option to enable two-step verification using Google Authenticator or similar applications.

Data Encryption: According to the vendor, Remote Utilities ensures secure communication between the local and remote computers through TLS encryption. The address book is encrypted to protect sensitive information. Transferred files are also encrypted to ensure data security.